07/30/09

excellent!!

by jami543

I had looked all over town looking for wedding dresses without any luck, the shops were either a big corporate business who cared nothing for the customer or tiny little boutiques that kept going out of business. One store even said they would take cash only and when I went back a week later they were closed and out of business!! I was getting incredibly frustrated until a friend of mine recommended Celebrations Bridal. I figured I would go take a quick look around, I ended up buying my wedding dress, bridesmaids, and flower girl dresses from the store. I was so relieved, they had a wide selection of beautiful dresses at very reasonable prices. I could try as many dresses on as I wanted to and didn't even need an appointment. The sales staff was extremely welcoming and helpful, not pushy like some of the corporate owned businesses just trying to make a sale.They also did in store alterations that turned out absolutely amazing. For any bride looking to find a beautiful wedding dress I would definitley recommend Celebrations Bridal. They made shopping for my wedding an absolutely wonderful and stress free experience.

09/10/08

Best bridal store! well worth my time!

by renee13

Celebrations Bridal is the best bridal store in the Vegas Valley. I searched high and low to find my dress and didn?t even see anything that was the quality and style I wanted until I found Celebrations! Their quality is so amazing and there were so many choices that I found it hard to even pick a favorite. One of my favorite things about the store is that I can stop by whenever I want to! I didn?t even need an appointment my first time coming in and every time I stopped by after buying my dress (which was a lot!! :) the sales staff was happy to see me and made me feel very welcome. They had everything I needed and helped me with everything from start to finish. Celebrations even did all of the alterations in the store at extremely great prices! Margot, one of their many seamstresses, fitted my dress so perfectly that it was like it was made just for me! The dress was steamed out for me and when I picked it up before the wedding and everything was perfect. My experience at Celebrations was heavenly and they made me feel beautiful on my wedding day. By far they are the most fantastic bridal store in Las Vegas.

• Pros: service, selection, location, dress colors, choices, alterations, whole experience
• Cons: Nothing!!!!

09/04/08

Great Service, Beautiful Shop, Huge selection! The low reviews are obviously from bridezillas

by nikkchikk

I found the perfect dress at Celebrations (an Allure 2018 in ivory). The next day after thinking it over, we came back to purchase the it. They gave us all the information and allowed us to take all the pictures and video we liked. Ciara recommended a veil that matched perfectly, but they were a little overpriced ($200+) for a veil if you ask me. She told us my real dress would be in in about 4 months, bit a week later, I got a call from Ciara letting my know my dress was in! That was pure luck that the designer had my dress in stock, but how great! Since then, I have been in 3 more times just to try it on and show it off to visiting family and friends. I never have to make an appointment to do this, and they are always very accommodating. For example, the last time I came in they stayed open 20 minutes later just so I could show my future MIL and SIL's the dress after I explained my work schedule and the fact that they were from out of town and would not be able to come in again to see it. If that isn't the mark of a good retailer, I don't know what is.

(see continuation in next post!)

In response to a negative comment from ehop25 regarding her experience of not being able to take pictures or get the name of the dress she was trying on, there is a very good reason for this. Many bad people will come into a shop pretending to buy a dress when they are really trying to rip off the design. That is not fair to the dress shop or the designer. Also, Celebrations WILL tell you the name of the designer, but they cannot tell you the specific name or style number of the dress. All that information will be available when you buy the dress. Do what I did, just take pictures in the dressing room if you need to, but knowing the name, unless you come into the store asking for a specific dress, is unneccessary. The brand won't make you look good, the dress will. What else matters?

07/23/08

I can't believe some of the conflicting reviews!

by jennjenn702

I went to every bridal store in Las Vegas with one fun experience and 2 horrible experiences. I though I had decided on my dress until on a whim, my best friend brought me to Celebrations. The girl who helped me apologized a few times that she was so busy but I didn't notice. She was so helpful and knowledgable. She knew what she was talking about and made me feel and look like a princess. The prices were fantastic for the lovely quality and design of dresses. I wish I would have gone here first!!!!!!!

• Pros: Selection, service, atmosphere, all around good feeling

06/27/08

Excellent service!!!!!! Great prices!!

by Clara89281

In comparison to other shops the were the most inviting and the most helpful consultants I have had the pleasure to work with! Leaving the shop left with a feeling of accomplishment because is it a one shop stop for every bride. I would definately recomend this shop to any and every bride.

• Pros: great service

06/02/08

Shop Somewhere Else!!!

by 702VegasGirl

Really disappointed with this shop! Service quality does not match the prices. First few times I was in the shop service was mediocre. When I had to return for fittings and other services, shop was busy and I had alot of trouble getting helped. If consistent good quality service is of value to you, I whole heartedly encourage you to look elsewhere. Too many other chioces that are a better value to pay high prices and be overlooked.

• Cons: Inconsistent service, high prices

04/25/08

Terrible Experience!!!!

by 702

Celebrations did not order my maid of honor's dress (we ordered 6 months before the wedding). When we arrived for the fitting, less than a week before the wedding, they did not have it. From the beginning of the fiasco the owner was trying to refund us the money (get rid of us), less than a week to the wedding what good is a refund? We worked with the owner patiently for three hours, trying to find a dress that they could order in time, without any luck. We finally settled, and I mean settled, on a dress off the floor. The accomadations that were made for our trouble were totally unacceptable and they were unwilling to work with us on any other alternatives. The owner's wife got into a shouting match with us, at one point asking if it was all about the money. It got to the point when we were so upset that we left the dress, and took the refund, along with my weddig dress and veil. I wish I had chosen another store right from the beginning. I urge you to avoid shopping at Celebrations. This is no way to run a business. I am really upset about the whole experience.

12/23/07

Very poor customer service! Lost a great potential sale!!

by ehop25

I was very excited when I looked this shop up on line because they are the only place in town that sells Maggie Sotero dresses. I went to this store just because I love this designer. I was very disapointed to learn that in reality, they only have the designer's dresses in the bridesmaid/prom dresses and not in a bridal dress. I had to figure that out on my own becuase the girl working did not help me at all. She was more interested in sitting at the desk talking to her coworkers, maybe it is more important to socialize than help a customer. I still gave the place a chance by trying on a few pretty dresses. There was one in particular that I thought that I may want to think about and show my out of state family. I asked the girl working what designer it was made by so I could look it up online to think about it and email it out (like I had done with all of the other dresses that I liked). The girl told me that they do not "release that information until you buy the dress"! I even explained to her my situation and she said she could not even give me a little hint. I am sorry but I am not going to play a guessing game when I could potentially spend thousands on a dress. I was not even asking her if I could take a picture of me in the dress, I wanted a picture so I could remember the dress and show all of my family (who are helping me decide on the dress). She made a small attempt at giving me a little bit if help and took my email address and said she would try to email me just a picture, and of course NEVER did. She really never explained why she could not tell me or make an attempt to make a sale with me. This place really lost on a potential sale! I would have asked my bridesmaids, flower girl, and mother to buy a dress from wherever I bought my dress! I would really hope that a place would make it easier and not harder for someone to remember a beautiful dress so they want to come back and buy it!

• Pros: Parking, the prices
• Cons: customer service!!!, selection,

08/29/07

Well worth the drive ffrom Henderson!

by kelshel01

The staff was so helpful, but not pushy, and the dresses were absolutely beautiful. I found just what I wanted for myself, my bridesmaids, and my "oh so picky" mother and the prices were great. I also loved the payment options they had. I highly recommened stoppping in!

• Pros: not pushy
• Cons: none!!!!

06/23/07

not worth my gas money

by kmbride

This store was also clean but didn't seem to have anything really unique to wow me. The staff wasn't really helpful although they were nice. They weren't snobby and rude like another local store in Henderson but just wasn't really worth my gas money to visit.

I was more impressed with the selection that I found at Bridal Gallery for dresses and accessories. I guess each store has their strengths and if I had to pick one for Celebrations is that they let you look around by yourself and weren't pushy like Davids or snobby like All About You.

• Pros: not pushy
• Cons: boring selection