House of Blues at Mandalay Bay
Las Vegas, NV 89119
Phone: (702) 632-7600
08/22/2006 Posted by shima3
ABSOLUTELY HORRIBLE! July 2006 My 40th birthday should have been at blast, but the House of Blues in the Mandalay Hotel in Las Vegas, managed to destroy it. First off, they knew a party of 6 would be arriving (called a week ahead) and tried to stick all 6 of us in a booth. Ridiculous! So after much discussion and waiting, they seated us at a table. We also waited a long time before the waitress came and took our orders for drinks, appetizers, and then dinner. They were not very busy either. Their version of a margarita also was not good; it had an odd taste and was bitter. The second traditional margarita tasted better. My husband and I had the catfish fish and chips after the waitress highly recommend it, Blah. It was not good and I only ate one with a lot of tarter sauce. The chocolate cake with chocolate frosting that arrived with a birthday candle was the only food that was good and moist. The unquie folk art is what kept our attention occupied between the long waits of the appetizers, drinks, and dinner. Not friendly either. Boo! 2 thumbs down times 6 people. After dinner, we went to the nightclub side to see the Prince Tribute band "Purple Reign", who was awesome. As a surprise my friend reserved a table for $150, which was placed in the back of the dance floor directly in front of the band's audio mixer. My friend was clearly upset. People seated at the tables in the front near the band had NO reservations, we found out. The manager did nothing to correct the situation except to offer a measly $25 off the price. The gratuity for the reserved table was included in the reserved table. HOB tacked on a hefty gratuity to my bar tab and without my approval, added my other friend's tabs. It was a mess that never was fixed. Management and security rudely pushed us out at closing. We dropped over $700 here that night. House of Blues, you, truly are in the BLUES!
Pros: Unique artwork, "Purple Reign" band
Cons: Lousy food, terrible service, Poor communication
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