Alexis Park Resort
Las Vegas, NV 89011
Phone: (702) 796-3300
Fax: (702) 796-4334
11/04/2005 Posted by michaelfleming
Long story short - when you book a room, you choose smoking or non, but the fine print says it isn't guaranteed. This allows the hotel to book rooms for people expecting a non-smoking room and then to give them whatever they have available at check-in, (read - a smoke drenched room). We called four times to have our room changed. Finally they put us in a room that they're in the middle of remodeling - kitchen cabinets were missing, there was paper on the walls to mask off areas they were painting. They're completely oblivious. It's impossible to reach someone helpful at the front desk. Don't stay here. This isn't a rant, it's advice.
Pros: cheap
Cons: service, room quality, service
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