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Nobu at the Hard Rock Hotel

4455 Paradise Rd
Las Vegas, NV 89109-6574
Phone: (702) 693-5090
No, boo! Prima Donna staff thinks rudeness = class. A disgrace to Matsuhisa's legacy. The worst dining experience ever!
1 Star Rating: Not Recommended

09/04/2007 Posted by no_boo

A NYC advertising exec introduced me to Nobu's extraordinary Japanese cuisine and exceptional service in the fall of 97. Based on past experience I jumped at the opportunity to attend a friend's Birthday celebration at Nobu last week. Unfortunately my friends, all highly successful, professional gay men (an Ivy League oil tycoon, a flight crewman for a charter airline catering to the ultra rich and famous, a prominent Las Vegas show dancer, and an e-Commerce exec) experienced much attitude from the moment we walked Nobu. The hostess rolled her eyes when we asked to add an extra guest (who would arrive later). We offered to make up for any inconvenience. They reluctantly added an extra seat to our adequate table after we seated. The waiter incessantly blabbed as if high on speed, scoffed at a request for Chardonnay instead of Sake, and ignored us after somebody mentioned a seafood allergy which prevented him from following the traditional Japanese course sequence. We hailed him for drinks after 30 minutes, and reminded him of our request about 25 minutes later when our food arrived. He forgot us but meticulously attended to his other tables’ needs. In the meantime our wheelchair bound friend arrived and laboriously wheeled through the restaurant tables, finally reaching us, only to have the hostess tell him to leave because she noticed his foot (the one which was not in a cast) had a sandal on it. Consequently he had to wheel all the way back out. All friends except the Birthday boy wanted to leave even though he voiced great disappointment in the events to that point. We noted the abrasive vibe of the staff, the haughty attitude, and agreed it had been the worst dining experience any of us had EVER! Was it because we’re gay? Who knows, but it certainly wasn’t a “gay” experience, we’ll let our friends know about it, and won't be returning. Chef Nobu Matsuhisa should be ashamed of this staff. No, Boo!

Pros: Decent Sushi

Cons: Rude staff, too loud, neglectful waitstaff...

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Editor's Review

Innovative Japanese cuisine with a Peruvian touch draws a young, lively crowd of affluent hipsters and the occasional celebrity.  See the full editorial review.

Insider Tips

When to Go

Scoring a table isn't easy, especially when there's an event at the Hard Rock's concert venue, the Joint. Check ahead to avoid the preconcert dinner crowd.

More Insider Tips

Restaurant Information

Smoking

  • No

Parking

  • Lot

Hours

  • Daily 6pm-11pm

Dress Code

  • Casual to dressy

Payment Types

  • Diners Club
  • Visa
  • American Express
  • MasterCard
  • Discover

Cuisines

  • Sushi
  • Japanese

Meal Price

  • $$$$

Amenities

  • People Watching
  • Notable Chef
  • Fine Dining
  • Business Dining
  • Bar Scene
  • Celeb Hangout
  • Special Occasion Dining
  • Group Dining
  • Local Favorites
  • Date Spot
  • Hotel Dining
  • Notable Wine List
  • Valet Parking
  • Private Rooms
  • Quiet
  • Romantic Dining

Recognition for Nobu at the Hard Rock Hotel

2006 Editorial Winner - Sushi
2008 Audience Winner - Over-30s Singles Scene
2004 Audience Winner - Sushi

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