Paris Las Vegas Hotel

03/25/09

don't use express check out

by garylou at Citysearch

The hotel decor great. I've been to Paris and the shopping 'streets' and Eiffel Tower replica was amazing. Rooms were ready on time and clean/very nice. So our stay was fine in that regard. Two problems: first, DO NOT use the express check out. I did and am regretting it daily. It's been a week and I still have no bill in my email accounts - they even messed up my alternate email address somehow. I tried to call to straighten it out but the main hotel just turfed me off to their 702-946-7000 number and that is a perpetual hold. Aftter holding for 20 minutes, someone answered and hung up before a word could be uttered. So I called back tried again with similar bad luck. Called the actual hotel number again (877-796-2096) and they just went silent when I asked how to handle this. I've now been told I have to send an email request for my bill and a response from their accounting/billing division will take anywhere from 3-5 days. Well, I've been waiting a week already, so what's another week?

Second, don't expect good food service. The food in the restaurants were "okay" (we didn't get sick, so that's good), actual service by wait staff was slow (even during off-peak times) - the majority of the food service personnel were totally impersonal/rude (except for one female waitress at 6:30 am) - this poor service s not the part of French culture towards Americans they should be replicating in a luxury American casino. Oh yes, if you want 'real' european/french hot chocolate and not a machine instant brew - forgettaboutit. Go to Starbucks.

• Pros: very nice room and cool decor
• Cons: trying to get/correct hotel bill once home

12/16/09

Eaten by bed bugs

by DZ206 at Citysearch

Stayed there this year in a nice room, and to sum things up, I got eaten alive by bed bugs. They infested my suitcase and unfortunately took some home, hence what happens in Vegas sometimes comes home with you in the form of little critters. So DOUBLE check your bag before going home and don't leave clothes lying around in the room, they'll crawl into your pockets and stuff. I had rashes and scabbing for months. It wasn't fun. Hotel did not help at all even though they knew about the problem.

• Pros: The outside looks nice
• Cons: The inside although nice, is very dirty

12/16/09

Eaten by bed bugs

by DZ206 at Citysearch

Stayed there this year in a nice room, and to sum things up, I got eaten alive by bed bugs. They infested my suitcase and unfortunately took some home, hence what happens in Vegas sometimes comes home with you in the form of little critters. So DOUBLE check your bag before going home and don't leave clothes lying around in the room, they'll crawl into your pockets and stuff. I had rashes and scabbing for months. It wasn't fun. Hotel did not help at all even though they knew about the problem.

• Pros: The outside looks nice
• Cons: The inside although nice, is very dirty

01/20/09

Yet another bleh hotel.

by takemetothebeach at Citysearch

Yet another bleh hotel. A very special bleh was their buffet. and Ah Sin restaurant. The only thing I liked were the chandeliers at check-in, that was pretty.

Re. the restaurants, got sick immediately after eating at the buffet, and Ah Sin, although had a very good view of the strip, including the Bellagio fountains at nighttime and fun parasol decor, had a completely confused menu.

When you're feeding a crew of over 20 people at both restaurants, you kinda want a little bit more, you know?

08/15/08

Bad Services

by lmschamann at Citysearch

We went to vegas and got married at the paris. the wedding services were just amazing!!! i can not begin to tell you how much i love their wedding team. but here are some issues i had with other services.

1)i had my dress to be dry cleaned and pressed and they only pressed it and in the process popped some of the seems of my dress. could have been a bad tailoring job....i dont know, i'm not expert. when i brought this to their attention they very quickly responded and a report was made and money was refunded.

2)the facial i had was just awful! not worth the money i paid for it and not something i would have done their again. but again when it was brought to their attention they quickly refunded so money and offered me another facial, but unfortunately i could not take their offer as it was the day of the wedding.

3)the manicure was terrible! it was done very quickly and not worth the money i paid for it. my cuticles werent trimmed and the paint chipped quickly. the pedicure was nice. the makeup artist put gray on my eyes knowing that i was getting married! i mentioned to her what i wanted before hand, maybe she didn't understand, but why would anyone want gray eyes for their wedding? she changed it when i asked her too. and the hair services were nice too.

i left soon after, so i did not get a chance to mention my frustration with the salon.

so all around, not good services, but good at rectifying mistakes.

• Pros: The decor is very authentic...like walking down the streets of Paris!!
• Cons: Needed better services or lower their prices.

08/04/08

Mixed Feelings

by sandy951 at Citysearch

Stayed at Paris Las Vegas from 8/1-8/3. I booked this hotel based on other reviews I read stating the location was great. This turned out to be true! Paris Las Vegas is pretty much in the middle of the strip and within walking distance of some of the other hotels you may want to check out for fun. While Paris Las Vegas has a great location, I did have a few issues with the hotel. After checking into our room and wanting to take a shower before dinner, I noticed black grit of some sort and hair on the shower floor. Yuck! I had no idea what the black grit was, but after walking by an ashtray later in the hotel it occured to me that it was possibly the "sand" of an ashtray. How and why it was in the shower is beyond me. After a call to the desk, it was cleaned up. The cold water handle on the sink leaked all over the bathroom counter when in use. I personally found the room stuffy and the bed and pillows uncomfortable. When my husband wanted to use the music feature in our room he called the desk to ask a question about the price. The employee on the phone was not very helpful and some what rude and had to ask another employee the answer. We also found a mixed enthusiam among the employees throughout the hotel. Some went above and beyond to please and others acted like they just didn't want to be there. The pool was a bit dirty and had floating debris. People left beer bottles and cups everywhere in the pool area. I think the hotel could benefit from having recycle bins for people to put bottles in when they are done with them. Even though I had minor issues, I would still recommend Paris Las Vegas. We did enjoy the feel of the restaurant/shop area as well as the food and it is nicely decorated. And as far as Vegas goes, we were happy with the room price. I would give Paris Las Vegas a B+

• Pros: Location
• Cons: Dirty pool

03/03/07

Authentic French Customer Service, Lovely Views of parking garage

by mariemarie33 at Citysearch

My husband and I stayed at the Paris in October because we thought it would be romantic. We were in Las vegas to get married, and were anticipating a relaxing stay. HA!

First off, the front desk staff was INCREDIBLY rude when we checked into the hotel, and had botched our reservation.

After spending 20 minutes sorting out the room situation, we got up to our room and opened the curtains to reveal a depressing view of the Hotel's parking garage. When we called the front desk to ask for a room transfer, we were told that in order to get a room on the front of the Hotel (facing the strip) we would have to pay $55 extra per night.

Since we were trying to have a nice time, we agreed to pay the extra fees. Please note: when booking our hotel, there was no mention of this extra fee.

To cap things off, the day after our wedding, I woke up and tried to shower, only to discover that the water had been shut off! I went down to the front desk and was told that no one had any idea when the water would be turned back on, and I was welcome to shower in the pool locker room if I liked.

The Paris is a tacky Hotel with terrible service and I will never, never set foot in there again. Boooo!

Obviously I am still angry about my experience there 4 months later.

• Pros: Leaving
• Cons: Everything Else

Replicas of famous Parisian landmarks, rooms in the style of Louis XIV and friendly service.

by Contributor at Citysearch

In Short
The exterior is a composite of famous structures, including the Arc de Triomphe and the Paris Opera House. A stunning Eiffel Tower replica was built from the original plans to half scale, with a grand observation deck that overlooks the Bellagio fountains. And the 34-story hotel tower is an imitation of an 800-year-old hotel that's now the Paris City Hall. The French theme is playful and sincere without being heavy-handed, and it's carried throughout the casino and hotel rooms. The interior features re-created provincial side streets full of restaurants and shops.

12/04/06

Made Our Visit Great!

by aphrodite52704 at Citysearch

My boyfriend and I went to the Paris on our first Vegas trip. We paid for a standard room but were upgraded to a HUGE suite on the 34th floor! Their breakfast buffet was very nice! But the nicest thing about the Paris is that the were very helpful when I caught the worst case of the flu I've ever had -- on vacation!! They sent up their doctor very quickly and called an ambulance. They even paid for my cab ride back to the hotel and offered to give us the suite at the double rate if we had to stay over. One of their staff members called me after we got home to see if I was feeling better. There is nothing nicer than feeling at home when you are sick, so thanks to the Paris, I knew I was taken care of :)

• Pros: Great staff and service, good food
• Cons: None!

11/14/06

Nice hotel. Casino is nice.

by daasamis at Citysearch

The hotel is very nice. Restaurants are good. Value for your money not so good. Everything is expensive.

• Pros: Very nice casino. Rooms are nice.
• Cons: Value for your dollar is bad.