Tropicana Resort and Casino
Las Vegas, NV 89109
Phone: (702) 739-2222
Fax: (702) 739-6348
User Reviews for Tropicana Resort and Casino
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11/08/2007 Posted by bootsytown
I booked this place on a weekend for the price and really wasn't expecting much, but I was pleasantly surprised! Yes, it is not that flashy but the location is great and we had a terrific view from our tower room (ask about upgrades at check-in, it was only another $20 per night for us to move from the motel-style rooms to the Island Tower). The pool looked nice but we didn't have time to check it out.
Pros: Good Value and Location
Cons: Rooms are getting worn
11/24/2006 Posted by LHEFFE
Trop has nice rooms with fabulous views but don't let them put you in the OLD motel-type rooms. They are from the 40's and they look it.
11/18/2006 Posted by muranodiva
So if it's your first time in Vegas, you have to ride the strip at night once, stay up all night, eat at any buffet, and skip this place. The place is a bit older then most others on the strip and really doesn't have too much as far as anything exciting to talk about. The outside looks dated and the inside is not much to speak of either. Do yourself a favor and see something else.
11/14/2006 Posted by daasamis
The casino is very nice with a friendly staff. The rooms are a great value and the Tropicana is located in a convenient area.
Pros: Terrific location. Great casino. Good value for your money.
Cons: Don't stay in the garden rooms.
11/09/2006 Posted by jackers8
The ceilngs were low and didn't smell real good, old cigarettes and air freshners. We walked in and out within 10 minutes.
09/16/2006 Posted by valentinoarmourdos
I was promised a complementary waiver from the Casino Host, Doug, of up to $300 and I can just simply charge items to my room and after which he will pick up the tab. Therefore, I started charging several items to my room such as meals, cigarettes, and drinks to my room. Upon checking out, the staff suddenly told me that a few items such as tips, liquor and cigarettes, could not be complemented. No one ever told us that! On top of that, the $300 limit was not reached yet. Being confused like that, I called up my Host to find out why I was charged although I was promised an amount to be picked up. Guess what? He simply pushed responsibilities away and even told me, I guess you have never been complemented before so take this as a good learning experience. I was really really shocked that such things could come out from a Host who was supposed to make your stay at a hotel better instead of screwing it up. They do not even have the simple courage to admit their failure on their responsibility to inform their customer, and even spoke back with such words. The talk continued with Sr. Executive Casino Host (SECH). Wow, his attitude was far worse than his subordinate. Instead of finding a way to solve the issue amicably, he just stormed into the room asking for us n was glaring at me throughout the conversation and as each second passes, his tone raises with it. We do not need to tell you what items we will comp or not. It is not our responsibility. It is a priviledge given to you. There are so many hotel guests and you cant expect me to be telling every one of them. This is your fault for not asking in the first place. Those were his own words. I have never seen any hotel management with this type of service before. What?? You are complaining about a hotel guest? Welcome to the worlds best customer service. And the best part was that it was the SECH whom walked away first. Sounds like he had lost the conversation.
09/09/2006 Posted by hotkatchina
if your looking for some pampering, decor, and fanciness, the tropicana may not be right for you, but to me it is my home away from home. the location couldn't be better, the room prices are affordable and it has the good old fashion feel of how las vegas should be. the swimming pool is huge and equiped with a blackjack table where you can swim up and play in the water. and the mirrors on the ceiling add just an extra touch of fun to sin city. If you want a lot of free drinks go to the bar and play quarter games while the bartender gives you anything you want. The staff always seems happy and helpful. if your in vegas for a spa treatment, go to the venetian, but if you're in vegas to party and gamble the tropicana is the place to be.
Pros: fair price, nice location, nice rooms.
Cons: not for the high rollers
08/24/2005 Posted by nywilliams
If you are looking for a top of the line casino with all the new bells and whistles this is not your place. But, if you're looking for a clean, decent place to nap in between gambling, drinking and shopping it's the best deal on the strip. Good location on the strip right at the monorail and the other newer more expensive hotels. We're planning our 4th trip in 3 years and haven't had a bad experience yet.
Pros: inexpensive, location
08/02/2005 Posted by spagurl
I paid $300.00 for a terrible facial, a rushed and cold Body treatment, and a massage where i was talked to the entire time and called sweety and hun. I wouldnt reccoment this spa to anyone, not even soeone looking to kill time. They are rude and show no remorse to their mistakes. I have been in the spa industry for 5 years and this spa is no where near Vegas Standard.
Pros: Easy location
Cons: Poor Service, Unprofessional
03/10/2003 Posted by fergus354
We had a fine stay, rooms were very nice for the price.(except the beds were very hard) . We had better luck gambling here last year, but (almost) all the staff we came in contact with were super friendly and helpful. The shows are good, the Calypso & Savanna are both really good. We plan to come back again.
Pros: friendly staff, Inexpensive, Good Location
Cons: Hard Beds, Tight slots, mediocre buffet
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