The Mirage Hotel & Casino
Las Vegas, NV 89109
Phone: (702) 791-7111
07/11/2007 Posted by printersfriend
We just visited The Mirage and was extremely disappointed. It took 20 minutes to check-in and once we did get to register, the key coding machine broke down. This took another 5 minutes to re-boot. In addition, once we arrived in our room we found that the mini-bar had sprung a leak and we had a puddle of wet carpeting in our room. Because the hotel was sold out, there were no other rooms and we had to make due. The housekeeping staff was horrible. Our beds were thrown together (not made properly) both nights. Oh, the spread was tucked in but that was it. If you stay, pay attention to the little card beside the phone. They will not change your sheets unless you call and ask for it. Pretty much guarantees the minimum will be done unless you go to the trouble of asking for better. The pool was over-crowded. If you go here do not travel on weekends, or holidays. The pool area can not accommodate a sold out hotel. The kids wanted to ride the slide, but the gate leading to was closed with an out-of-order sign for the entire weekend....nice timing! The moving sidewalk was broken all weekend and I never saw any attempt to fix it. This would not usually be a problem, but it was 116 degrees and it would have been nice. It seems as though the other casino's and hotels had no problem keeping theirs running. If you read any of the older web sites or books about the dolphin habitat, there is no longer a swim with the dolphins. This has been canceled and the only option is a "trainer for the day" option. This costs $500 and is booked 3 weeks out. Even at that, we went through the habitat and the kids doing the program seemed bored to tears. Ok, you may have the idea we had a terrible time....well, we did. You want you visit to Vegas to be memorable (in a good way) and not a calamity of errors. I think it just gets back to the age of the hotel and you can only re-paint the old walls so many times before you end up with a newly painted very old wall.
Pros: Location
Cons: Everything else
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