08/20/09

THE BEST HOTEL IN VEGAS

by sophieagain

Everything about the Bellagio was simply breathtaking! From the marble and glass bathrooms to the atrium filled with millions of live flowers, it was like a dream. They didn't try to cheat you or up the price they quoted when you make reservations. The separate glass shower was so fabulous that I wanted to take it home. The tub has jets for a whirlpool. The towels are heavy and plush. The linens were European with down comforters and lots of pillows. The mattresses were so classy that there were no pressure points--like sleeping on a cloud. The dancing waters were fabulous! The services--check-in, maid service and concierge--were all helpful, lovely and accommodating. If you made me come up with one negative thing about the Bellagio, it would be that anytime anyone touches their in-room candy display or refrigerator the sensor assesses a charge. It's promptly removed upon request if nothing has been taken. I understand lots of hotels have that now though. Other than that little bauble, it was like a trip to Heaven and I didn't want to go home!

• Pros: Everything is absolute perfection!
• Cons: Long walk from room to lobby--take your Nikes!

03/05/09

I Love Bellagio

by CSMobileUser

This is a terrific hotel. The guest rooms are spacious and well furnished. Bellagio cannot be beaten for its selection of fine restaurants. The pool area is dazzling although I find cabanas too expensive. Although the property is large,getting sround is a snap. Looking forward to going back

01/28/09

Bellagio is a ripoff.

by dk_pdx

pros: free self-service parking garage (standard in vegas).

cons:

loud power-flush toilet, shower leaks on the floor, small bath tub, stone floor instead of linoleum, cramped room yet a gigantic bathroom, dark wallpaper, dark lighting.

there is no refrigerator nor a microwave. the fridge is stuffed with their own food that will cost u dearly should u open the door too quickly - any disturbance of contents is automatically billed to your account, even if u don't actually use the item.

the housekeeping insists on cleaning twice a day even if u are staying for a week. this may be a "pro" for party animals.

phone calls are not free. in fact nothing is complimentary here. everything costs money. internet is 15$ per day! to add insult to the injury their slots have 1 of the worst ratings:

wizardofodds dot com/slots/slotapx3.html

I have stayed at Ramada Inn in Medford Oregon, near the airport. It is pretty much opposite on all things mentioned. Their rooms are big and well-lit, with plenty of desk space. I would recommend that chain over any mega-resorts in vegas any time.

• Pros: fountain views if u dig water shows
• Cons: overpriced food shops

01/01/09

What a horrible hotel experience

by ssgoldie

This was my worst hotel experience in many years and I stay at over 100 hotels/year. The bad experience started at arrival, when there was no porter to take in our bags. Then at registration, they tried to refuse to give us 2 double beds, as we had ordered. After sorting that out, we get to the room, which was grungy, with hairs in the bathtub. And try complaining to a manager? They just weren't available during our stay. With so many hotels on the strip, Bellagio is one to avoid.

12/22/08

THE BEST HOTEL

by babyblonde01

I would just like to say how much I love this hotel. We arrived in Vegas hoping for an ultra glamorous weekend and that's just what you get here. It took us 5 minutes to be checked in and the hotel staff were very pleasant. We had our bags taken for us by a very friendly man who then showed us to our hotel room. While I will admit that we were staying in the Presidential suite it didn't seem to matter - They seemed friendly to everyone! The suite was absolutely brilliant and the bed was one of the best in the world. I also booked the suite hoping that they would do everything listed on the internet - And they did. We were personally called and asked wether we would like seats at any of the restaurants, shows, clubs etc. We booked into Le Cirque and were guaranteed the best seating in the restaurant. So true - We felt like full on VIP's sitting in our little private section. All over this hotel was fabulous in every way - The service, the room just everything. I would definetely recommend it to anyone. I love it that much that I now travel there for 5 days approx. every three months and I am given wonderful treatment every single time.

• Pros: Everything
• Cons: Nothing

07/02/08

Picky eater

by Louicif

I ate there once and had non-stop diahrea for five days.There are swarms of flying critters over every food bend and if you are planning on destroying your digestive system, this is the place to go. You must first pay an outrageous fee for the terrible food though. The food also smells like the trash in the trash bend.

• Pros: The food is over priced in the buffet
• Cons: The food is guaranteed to give you the diahrea, perhaps anothe form of digestive problems

06/15/08

awesome rooms, poor customer service

by mapleou

my husband and i stayed here in june 2005. i expected more from this hotel before arrival. we stayed in the spa tower and it was great. we was very pleased with the room. the bathrooms was very spacious. the beds was to die for. but there customer service at the casino was very unproffesional. i always thought travelers checks was the safe was to go. but they were only a headache. we were treated like thefts. they acted liked as if they were stolen. and we had id and the reciept where we bought them from our bank. the next day i called with a complaint, needless to say that was a 2 hour run a round until i finally got the head casino manager on the phone and then he told me to come down to the caged he would cash them for me. so i did, and guest who was the there. the same person that didnt want to cash them for me. so i persided to ask for the manager that i talk to on the phone and he was right around the corner. so then he cash my travelers checks and then called her into office. after all that all they offered me was a limo to the hotel. i think if you are not a high roller they act like they dont care about your business.

• Pros: rooms and bathrooms, prime rest. eat there year prior
• Cons: customer service

12/25/07

Is this really AAA 5 diamond??

by mjtr2007

I am writing this review from the hotel room. First let me just say how unimpressed I was at the hotel and the service.

Checkin -

Checkin took more than 30 mins. After a long 9 hour drive from San Francisco the last thing we wanted to do was wait another 30 mins to checkin to the hotel room. The lines were terribly long and there weren't enough staff to check people in.

Once we were finally checked in, we had to walk through the casino in order to get to the hotel room. With such a crowded lobby and casino you can just imagine what a hassle this was!

Room -

The room is very dated. The television set is a 27 inch Philips flat screen (notice not flat panel). One door panel of the TV cabinet was missing and they just left the screw and bolt dangling. Again is this really 5 diamond? I've stayed in many hotels all over the world and this is the first time I've ever seen this! There were markings on the walls - just wear and tear I guess over the years. There were two chairs in the room which looked very dingy and worn. And to top it off one corner of the room smelled like trash!

Bathroom -

The bathroom is very spacious and nicely decorated. There is both a bath tub and a shower stall (the drain in the shower stall was clogged!). There is only one sink however.

Overall, I had such high expectations for this hotel and had a very disappointing experience here. In all honesty for $100 less the New York, New York hotel was not much of step down from this room at the Bellagio. If you're looking for a hotel on the strip, I would recommend the Venetian. All rooms are suites, you get more for your money, and there is easier access to the hotel room without having to lug your luggage through the casino.

• Pros: large bathroom
• Cons: long check in times, long walk through casino to get to room, dated room

07/05/07

First Rate Hotel, However....

by todorove

The hotel is truly deserving of its 5-star rating. The rooms, even the basic ones, are spacious and the staff courteous (evern the cleaning crew make it a point to acknowledge your presence), which along with the casino's location made our trip quite memorable. HOWEVER, as with all the five-star hotels these days, the Bellagio felt it necessary to nickle and dime you to death. For example, a bottle of Dasani costs $4.00, the LA Times is 2X its regular price, and you must pay $25 each day you want to use their weight room. FORTUNATELY, the shops at the Planet Hollywood hotel accross the street has an ABC store where we found near-normal prices for water and liquor (which we brought to the pool, which is excellent). AND GO GAMBLE SOMEWHERE ELSE (unless you're a high roller, you won't find a table under $25 at night and everyone I spoke to agreed that they didn't win there).

• Pros: Venue, courteous staff, pool
• Cons: nickle and diming of patrons, and gambling not for players with average $

06/25/07

Worst valet experience ever!

by trlasvegas

This is supposed to be a 5 star hotel and I have never witnessed worse customer service when it came to the valet. I attempted to use the valet service 3 times in a recent trip to Bellagio. Every attempt there was more than a 15 minute wait for an attendant to even acknowledge we were there. I opted to leave the valet line for self parking every time. On more than one occasion I had to drop people off at the main entrance. Once I had finally reached the appropriate spot to let them out of my vehicle they had to walk across 3 lanes of constantly moving limos and cabs. Luckily no one was hurt. During my last encounter a passenger had to get out of my car to move a pylon so we could escape the valet area. There were at least 6 employees standing there doing nothing but apparently that was more important than helping us maneuver out of their horrible valet.

• Pros: nice casino and guest rooms
• Cons: valet