Sterling Medical Group

07/29/2008 Posted by hello01

Sterling Medical Group has appearantly gone under new management sometime recently and I was pleasantly surprised by the changes on a recent visit to the clinic. I was also surprised by the convenience this companie offers with an inhouse lab for bloodwork, inhouse ultrasound capabilites and special rates for the uninsured for not only office services but lab services also. I did experience a bit longer of a wait time but the care and courtesy I received was well worth it. I must say that after reading the other reviews I was a bit weary of this clinic but it was close to home so I gave it a try and discovered an experience completly the opposite as those described. I definately recommend this medical facility if you are looking for a great all around medical experience. Appearantly new management has done tremendous things for this facility!!

Pros: Conveniently located

07/14/2008 Posted by stanevas

THIS FACILITY SHOULD BE TAKEN OUT OF BUSINESS. Here is my horrible experience with them. - Sterling Medical Group do not bother to update their address with the ER Department at Desert Springs Hospital so ER patients are sent for exam to a different part of the city (Charleston instead of Flamingo) - When calling Sterling Medical Group operators lie about their walk-in hours that they are by 5pm and then once you are at the facility they tell you that walk-in hours are by 2pm - Once I was finally to be seen by a doctor I had to wait for four hours. Same was for all other patients who are all so aggravated for being stuck for so long. - Medical staff at Sterling Medical Group do not even bother to close the door when talking to a patient so one gets to know what all other patients are sick from - The staff working at the check-in LIES for appointments, doesn't speak English and when asked a question they keep on repeating the same sentence completely ignoring what you've just said. - Regarding your medical record forget about it. To get the ER lab tests to the doctor they will ask you to fill up a form so that they request the tests and then later on when you ask the doctor about the tests he will tell you they don't have them and tell you to fill up the same form. Eventually, when you somehow survive an exam with them they will tell you to give them a call on the day before going to your appointment for the results to see whether they got them. And when I called them the operator told me the person in charge was not there and was so OBNOXIOUS to say that I can go there IN PERSON anyway to check for these results. There are no words to describe what they've put me through so I would like to raise the alarm for other people who might unfortunately get into the same situation as mine! If you don't want to get sicker than you are, stay away from them! STERLING MEDICAL GROUP LAS VEGAS THE WORST

08/30/2007 Posted by calcifer

worst medical office ever. They made me wait for about 1 hr in the waiting room then another 20 minutes in the patients room n when the doctor came, my session was only 5 minutes and he diagnosed me as having gastritis when I've been having this sharp pain specifically only in one small spot of my stomach and I've been having it for 2yrs from then. He took no tests, just poked my stomach a bit n then he gave me some strong disgusting medicine that I did not dare take. What I had was more closer to an ulcer not gas. At the time they charged me very expensively but to find out 2 yrs later they filed a claim saying they never got the payment. I called my insurance company to find out they never even got a bill from that session and found out that they were trying to still even charge me more for the session before this one. This place is fraudulent do not go here.

Pros: really nothing

Cons: long waiting periods, rip off and overcharges you, doctor does not care whatsoever of patients, very unhelpful

08/21/2006 Posted by kumakuma

The nurses there tried to prescribe a banned medicine to take care of a minor rash. They charged us an unreasonably high fee for the visit. The medicine was lindane, a deadly pesticide banned from America.

Pros: Spoke Japanese

Cons: Everything Else