WORST GROOMER EVER!. If i could give them no stars, I totally would. But since I can't, one star it is. I had my dogs groomed here today after a friend suggested it and i will NEVER, EVER go back!! My first issue is that, since it was my first visit, i assumed that they would need a confirmation of my vet records.. like any groomer -- terrible or otherwise -- and when i brought it up, they were like, no.. which is ridiculous to me... i wonder how many dogs they're grooming w/out proper vaccinations?! Petsmart won't even clip nails without shot records and i'd rate them the worst next to this place -- ha! and that's not even the worst of it -- it took them 5 hours because "we had 20 dogs and 6 cats to do today".. well, what are the chances they really cared and took their time with my doggies and 2, ever heard of being booked so that each dog/cat can get the proper time, attention and care?! On top of that, after 5 hours, I had to send my one dog back to get fully shaved because the groomer only 1/2 listen to what i said when i dropped him off, and of course, it was my fault that i wasn't clear enough. Perhaps if she wasn't juggling 4 other dogs during my drop off, and spent more then 2 min of partial attention to do a proper consultation, she would have heard the entire cut directions. Not to mention, he came back with poop on his butt.. twice and then -- my other dog was returned to my care with a huge chunk of skin missing out of her nose.. gushing blood!! WTF!? It wasn't bleeding when she came out because it had partially scabbed, and I asked what was on her nose, and the groomer ignored me completely.. so i took a closer look when i got home since i couldn't' settle my pup there. She wanted to get outta that place with the same distaste as I will never be going back. it's taken me an hour and 1/2 and her little nose is still bleeding. I will be returning tomorrow... to collect my money back and give the owner a piece of my mind.. to give a dog back bleeding is over the top NOT OK!! ANYWHERE ELSE IS BETTER THEN HERE... THEY'RE A 0 OUT OF 10... DISGUSTED WITH THEIR SERVICE AND CARE. NEEEEVER AGAIN..…