10/30/09

Our move in Las Vegas

by Marta4

We were shopping around for a while before deciding to go with Oasis Moving because all the horror stories we've been hearing about moving companies in Las Vegas. We finally decided to go with this company for two main reasons: 1st they had a fair price and also because the girl at their main office was so helpful and patient. The movers who showed up were extremely friendly and did their best to make us feel comfortable about the whole thing.

• Pros: No hidden cost, friendly movers
• Cons: a little late on move date

10/26/09

Fast and courteous movers

by Suz26

I would like to say that I was more then happy about this company.

I hired Oasis Moving to move me to my new apartment in Henderson.

They sent a truck with a very short notice and as promissed. The movers that arrived to my house were more then just "movers" they were just so friendly and helpful. Though I did not have many things to move the guys were incredibly fast. Special thanks to J'avier!

• Pros: Smooth and professional move. Good price

10/16/09

Our move to Las Vegas with Oasis Moving

by RonM99

Sorry it took me for ever to choose you guys. But 'm glad I came to my senses. You guys are great. And special thanks to Jewel for all the help

• Pros: Price and service
• Cons: None realy

10/12/09

Oasis Moving & Storage in Las Vegas

by lisa197555

Oasis Moving and Storage Las Vegas have the most polite and professional movers. They were all clean cut and were super fast. I would recomend to anyone who is looking for good movers in Las Vegas.

• Pros: Polite and professional
• Cons: None

08/22/09

Nightmare w/ Oasis - Stuff missing and Damaged

by mlogsdon

Oasis is a nightmare: Before using this company please do the following things and then read my story.

A. Better Business Website: Rating D+

Review the company rating.

B. Google company name: First site, "Stay Away from Oasis". There is an entire list of people who have been scamed by this company.

C. Call Oasis customer service: 702-240-584. No one answers and you cannot leave a message because the box is full.

D. They don't have a website or email.

My story:

1. They only take cash (except for 50% of the deposit).

2. They seriously under-quoted me and when they arrived the price jumped $1000.

3. It took them 3.5 weeks to get from San Francisco to Chicago.

4. When my stuff arrived many items were damaged or lost: Mattress was soaking wet. Books were wet. Paintings were damaged. My clothes wet and covered in mold. Couch springs snapped off. Couch pieces missing. Mirror missing.

5. Other people's stuff: We have numerous items that are not even ours that were delivered to us. We can't even get through to the company to have them pick up the items.

6. After loading all of our items in San Francisco, the movers told my girlfriend that they would take better care of her things if she turned over $150 as a tip. She was worried and turned over the additional money.

• Pros: They give you an estimate that appears to be cheap
• Cons: They damage property, lost other items and only take cash

08/07/09

BUYER BEWARE

by strawberigirl

I picked Oasis Moving and Storage because of the great reviews I read on line.. nothing would lead me to believe there would be any problems with this company. I am here to tell you BUYER BEWARE. I contacted the company and spoke with Holly who quoted us a very approximate moving figure of $1600. She said she would come out to our home and give us a more accurate estimate. The quote after the home visit was$1800 and some change. Perfect! We agreed to do business with them. An elevator charge was added, fee for the company to do some packing added and lastly Holly waived the "distance fee" the movers had to walk as I explained the elevator was accross from our doorway. The problems began after this.... and as I was told by the company, I should have read my contract more thoroughly "BUYER BEWARE". The movers got there promptly packed our items and then gave me a fee of $2900!!!! Seriously more than what we had ever agreed to. Had I not fought and argued for three days with several people I would have been stuck with that fee. They had our belongings on the truck and we were hostage! They stored our items and I called them requesting a delivery date that was 7 days out from the date I called and gave notice. They then called me back and said they had 16 days to deliver from the date I told them I wanted our items. They said they would deliver on a weekend (this from a company owner), then they said they would deliver on a Monday or Tuesday (this from the head of customer service), the driver called and said it would be Wednesday, driver called back and said Thursday morning, driver called back said truck tires blown would be Thursday afternoon. Finally yesterday we received our items and guess what!!! Many items are missing - big surprise!!!! I called this morning and the receptionist thought I should talk to a "May" about it; I called "May" and she said I should talk to "Monique" about it, meanwhile "Monique" is not in. I doubt they will ever find my expensive very large missing pictures, master bedspread, master lamps or bin full of our hardware. Did I mention the headboard to the master has two cracked slats, the mirror to the master dresser has the wood frame cracked, a TV stand came back so scratched it is unusable. Also, the driver tried to collect more money from us at the door and we had to call his boss to intercede! I could go on and on. I am not an unusual circumstance and I am a working professional. Just investigate a little deeper before you use them. And yes, I have been complaining to them every step of the way, because every step of the way screw up after screw up. Go with a larger more reputable company and pay a little more. This company does not have a lot of business which is why it took forever to get the truck packed with my items and moved with our belongings three states away. BUYER BEWARE

• Pros: YOU GET WHAT YOU PAY FOR
• Cons: WORST MOVING EXPERIENCE WITH A COMPANY

06/09/09

Oasis Moving and Storage Arizona branch

by KP111

I have to let Oasis Moving home office know how "far and beyond" ,the call of duty, your office in Phoenix went out for us. Here is my story:

We had our things packed and picked up on Weds. the 13th of May by Oasis of Phoenix. My son Thomas, whom is transferring to North Carolina, will be flying to Germany this Tuesday the 19th of May. Today, Monday the 18th, we realized he did not have his American passport to travel to Germany on the 19th of May, the next day. Flights booked, internship ready in Berlin; we had a problem, a BIG problem. We called and talked to dispatch at the local office and Ben Koren not only dug through Thomas things to find his passport but drove down to the local Fedex office to have the passport mailed overnight. We want everyone to know how much we appreciate all that Ben Koren did for us. Please let them know. Thanks to you; Ben Koren and Oasis, Thomas will be on his 5:00pm flight to Germany.

Sincerely Kim Petersen

05/26/09

Lo-Ball estimates, classic bait and switch.

by ScamedByOasis

They do a good job of pressuring customers into signing away any reasonable protection and they are not willing to address their failings in a responsible manner.

They low-ball packing and weight estimates then put the squeeze on customers once they have your goods in their position. I wonder what percentage of their customer pay their estimate or less? A very low percentage I bet.

I won't go so far as to call them out-and-out crooks, but do some googling and find some reviews on these guys that is not "salted" by there own employees.

Remember if they get you to sign then you are the fool!! I know I feel like a fool.

• Pros: The Packers take payoffs, in hindsight that makes me laugh
• Cons: Unethical if not illegal business.

04/30/09

Great price and I was very happy

by Wau

I used Oasis Moving and Storage and was very happy. They quoted one of the lowest prices, they were on time, and they did what they said they were going to do. It looks like some other people didn't have great experiences with Oasis, but a big company like that does a lot of moves is bound to have a few troublesome customers. Those tend to be the ones that speak out so I thought I would put my 2 cents in. They gave me a great price and I was very happy.

04/08/09

Horrible Experience with Worst Customer Service Ever

by LadyDi20000

My sister is moving to Oregon and her furniture was picked up on 3/23 with a 7-10 business day lead time for delivery. We were told it loaded last friday, 4/3 and we would receive a call on sunday 4/5 to inform us of the delivery on either monday/tuesday. We had to call them on sunday because we didnt get a call from anyone only to find out it had not loaded. We again were told it was loading on sunday and would get it either monday/tuesday. Tuesday was the 10th day and final day for delivery. On monday we decided to call and see if it really loaded and of course it had not. At this time we asked to speak to a supervisor and she assured us it was loaded but the truck had mechanical problems, which is understandable. She said it would be here on thursday, now 2 days past the guaranteeed delivery date. Wednesday we call only to find out that the truck is now headed to Colorado! This is the worst customer service ever. We will never recommend anyone to use Oasis and we will be filing complaints with the approperiate parties in the Las Vegas area.

• Cons: We have been lied too at least 5 times in the last week