A Dry Process Of Las Vegas

02/21/2008 Posted by Mary94

I had my carpet and upholstery cleaned. They came out great. They were on time, very professional, and the rates were reasonable. Technician was very knowledgeable. I am very happy with the service and the results. I will be using this company from now on. I already recommended friends and family to use them. Satisfied customer.

Pros: On time,Great service, Reasonable rates

Cons: None

02/09/2008 Posted by Lasvegasone

I recently went through the pain of trying to find a company to clean 3 rooms of carpet, and my travertine floors. First most companies I called would not provide the "FREE" estimate that their advertisements said they offered. I finally got 3 companies to do a free in home estimate. One of these companies was Dry Process Of Las Vegas. The other 2 companies I won't mention. I say this because they both arrived late, in street clothes, and in unmarked vehicles. This made me very sceptical to even answer my door. After they identified themselves, I let them in to provide a quote for the cleaning. One company didn't even have a measuring tape or measuring device, he just "eyeballed it !" Not only that be he didn't even know it was Travertine, he thought it was just "Tile". The other company seemed to be in a rush, didn't take time to answer any of my questions and just seemed like he didn't want to be here. My wife and I asked our selves what we were getting into? The next day was our 3rd companies appointment, (Dry Process Of Las Vegas). They showed up on time with a courtesy call that he was 20 minutes away. Their vehicle and employee was clearly identifiable and clean. He took the time to answer my questions and concerns, and took the time to explain to me how to properly maintain my floors. After discussing it over with my wife we decided to use Dry Process Of Las Vegas. Once again they were on time, provided an exceptional service, they were very polite & professional. The Travertine floors came out so amazing I wish I could post the before and after pictures on here. Two days later I received a quality control call from their office making sure they stood up to our standards of service. This really impressed me! Service like this in Las Vegas is not easy to find. That is why I taken my time to let as many people as possible, know about this exceptional company Dry Process Of Las Vegas!

Pros: Knowledgeable, Great Service, Great Results!

Cons: NONE.

06/11/2007 Posted by consumer1212

I had this company clean my tile and grout and in the process they ruined my baseboards-they are warped and have to be replaced. They are also higher priced than most other companies that do this same work. I have resolved my dispute regarding the baseboards with Dry Process of Las Vegas and am happy with the outcome.

Pros: they were on time

Cons: did not cover baseboards. ***problem has now been resolved 07/25/07

02/07/2007 Posted by joseph1096

My carpet and upholstery came out fantastic! I am very happy with the service that I received. The technican was very friendly and knew what he was doing. I will be referring all my friends and family to use Dry Process Of Las Vegas.

Pros: On time, friendly service, professional

01/14/2007 Posted by ejc2007

This company stands out from the rest. They were on time, the two guys were very knowledgable, and knew how to remove a stain two other companies said was permenant. The carpets and upholstery really did dry completely in one hour. Other companies I have used said it dries in 2 hours, taking more like 3-4 hours. I will recommend this company to all my friends and family. Fabulous service! Thank you.

Pros: Superb cleaning results.