The Westin Casuarina Las Vegas Hotel, Casino & Spa

04/10/2007 Posted by leexjd

I stayed here on my first trip to Las Vegas in September of 2006. I was very disappointed. We arrived after midnight and it took half an hour to check us in. (I had called ahead to let them know we would be so late). When we got to our room I took my shoes off and the floor was wet! It wasn't just in one spot either. I also went to lie down and the blankets and pillows smelled like cigarette smoke, as if they tried to wash it out, which is impossible really. I had to go back down to get a different room. The next room they gave us had dry floors, but the cigarette smoke smell was still there. I gave up, exhausted from the trip. The room service was not very good, I asked for condiments and they didn't not bring them, so I had to ask again. My food also came at room temperature. The casino was tiny (not a huge deal, but not a selling point either) and it was very difficult to get into the pool area, which was overcrowded. Getting drinks by the pool was a nice idea, but the waitress came by so infrequently we ended up going over to the bar anyway. The gym was also overcrowded, at 10am on a saturday. It was quite far from the strip, about half a mile to anything worth going to, and the area around it was a bit ugly and scary looking- especially at night. The only reason I'd go back to this hotel is if it were free. I was not happy I paid full price!

Pros: i dont know, the spa?

Cons: just about everything

04/09/2007 Posted by april11

As Starwood Preferred Guests, we stayed on the top floor dedicated to the members. The room was a quite suprise. Their decor is minimal and contemporary. Subtle not tacky. Their Heavenly trademark is a nice touch. I felt the softness in the sheets and pillows but somehow, I couldn't appreciated the "Heaven"-ness in the towels or robes, I found them stiff and ordinary. Water pressure was very temperamental. At times, scary because of the noise it'd make. The elevators were not great either. It was normal that you wait about 5 or more minutes for the elevator to come. I think that's the reason why there are lounge chairs in the elevator lobby. The hotel staff was wonderful and I loved the different duckies housekeeping would leave in the room after they cleaned up. The hotel is a little far from the Strip but I think staying there is worth it.

Pros: very clean, the rubber duckies!

Cons: a little far from the Strip

03/28/2007 Posted by pjsol

This place did NOT live up to Westin standards. Elevators were broken for all three days, bed was not a typical Westin comfortable bed, warm water but not hot, toilet clogged, low water pressure, dirty shower, no ventilation in the bathroom, so the mirror fogged up like a Motel 6, and the fire alarm went off without explanation. You should not have to walk up and down stairs from the 8th floor at a Westin. People got stuck in them as well. The staff didn't seem to care either. I'm sure there are plenty of elevator maintenance personnel in Vegas, and this problem should have been addressed promptly. Not up to Westin standards at all.

Pros: Location

Cons: Elevators, and not up to Westin standards.

11/26/2006 Posted by babashura

My boyfriend and I were pleasantly surprise by the maintence of this hotel. There was a pleasant smell all around the place, which is pretty uncommon in Vegas. The place is bright, clean, modern, comfortable, sophisticated. The interior design is excellent especially for the price. Not on the strip but we were not borthered to walk a couple blocks after heavy dinners. I will stay there all the time when will visit Vegas and highly recommend to others

Pros: NEW, Friendly, Cheap

Cons: Only one pricy restaurant, have to go out to eat.

11/16/2006 Posted by jas0775

The bed in this hotel is the most comfortable bed I ever slept in. I felt like I was sleeping on a cloud. The rooms are clean and service is great. The short walk to the Strip is well worth it and you can find a lot of hidden treasures along the way.

11/10/2006 Posted by tanikka

Okay.....you have GOT to sleep in their heavenly bed. It is the bomb! THE most comfortable bed "I" have ever slept in, lounged in...had breakfast in bed in. VERY NICE! I know where I will be staying on my next Vegas trip. Room service is a little pricey...about 11.00 extra to deliver it, but the food is really nice... You have plenty of sncaks (that you have to pay for) already in your room when you get there. Okay views to the strip....very short walk from the strip.

Pros: Heavenly Bed, Room Service, VERY short walk from the middle of the Strip

Cons: Not too many views of the strip

07/25/2006 Posted by marytfromfl

We stayed here for 2 nights last week. The room was ok, but the dark green carpet was full of spots and stains. I dropped a glass of water by accident and went to clean it up with a towel and the towel turned dark gray--really gross! The A/C vent cover was peeling paint and the elevator to the 12th floor was broken for the whole time we were there. We had to wait until someone got off at our floor or else wait for the staff to send one up....usually about 10-15 minutes or use the steps. The onsite restaurant was very good. We had 4 different entrees,even one a burger with fries, which we would recommend, even though it was alittle pricey. The hotel is not far from the strip, maybe 2 blocks, but in 100 degree+ temps., it was unbearable. They accept pets...small ones, which is a plus for pet lovers. The staff was very nice, except when it came to the elevator, still don't know why they put us on a floor when they knew that the elevator was broken!! The casino is small and smokey, but it was crowded each evening. The gift shop is ok...expensive but good for last minute souveniers.

Pros: takes small pets, good restaurant and food

Cons: small casino, hot walk to strip, below average rooms