Hands On Massage & Spa

04/29/2008 Posted by rokrchik

Locals, we have found the place to be for massages and facials! I recommend the Anti-Stress treatment and the Timexpert Anti-wrinkle facial! I felt like a whole new woman! I loved that the spa is small and I was treated like a woman who wanted to be pampered for her birthday. From the website, to the phone call to book the appointment, to meeting everyone in person, I was treated like royalty. I also liked that they offer internet specials on their website that you can not get anywhere else in Las Vegas! I will be back soon to try the coffee treatment next!

Pros: friendly staff and knowledgeable therapists and estheticians

Cons: not enough rooms, no sauna or steam rooms

1 out of 2 people found this review helpful

03/13/2008 Posted by judythompson28

I found Hands On Massage by seaching for massage in Las Vegas on Google and their citysearch reviews came up. I read through the reviews and looked at the website and chose to call for myself. I spoke with Gina and she was very helpful answering my questions about massages and facials. Since my family was staying down the street at another timeshare, we wanted to see what Cancun Resort had to offer since we can trade points to stay there on our next trip to Las Vegas. The resort is just relaxing. We loved the pool area. The Hands On website had a picture of it on their site. Even prettier in person. We were not surprised that they had a small spa due to the comments on city search. We booked 5 massages and 3 of us also had facials. We were really happy with our massages and facials. I did not find any thing negative with our experience and we plan on staying at Cacun Resort in June when we come back to Las Vegas for our summer visit. I do recommend booking in advance to get the time you are looking for due to them being a smaller facility. They only have the basic ammenities such as massage, facials and body treatments. There is no steam room or locker/changing rooms. This did not matter to us, again we loved our treatments and wanted to pass on some details to help others with their decision to go to Hands On Massage. Their prices are great and they give great massages and facials. My husband and I really enjoyed our couples massage. See you in June! I will bring in a copy of my review for my discount Gina. Thank you for letting me know. Thank you Sandy, Ben, Beth, Terry, Guiselle and Luc, you guys were great! Judy Thompson

Pros: beautiful resort, small and more focused on you as the client, easy to find, clean, professional, highly skilled

Cons: no steam room, dry sauna

2 out of 3 people found this review helpful

02/18/2008 Posted by LvExec1969

My name is Sandy and I surprised my husband for Valentine's Day and took him to Hands On Massage & Spa as a nice treat for us both since we work all the time and do not take time to relax and pamper ourselves. I booked our appointments with Gina and she was very helpful with her suggestions. I had a 90 minute deep tissue massage and then went into my Time Expert Facial, it is a wonderful anti-aging facial for women who need tightning and have lines in their face, I could not believe the difference in one treatment. I had my husband do his facial first and he had the Gentleman's Facail with Sandy, he loved it. Guys, you need to do this for your skin. I keep telling my husband, you need to use product on your face or I will be looking 45 when I am 60 and he will look 75 when he is 60. So listen to a women, get on some product, Hands On has great homecare product, I bought some for my husband and he is using it, or else. He had a 90 minute deep tissue massage as well. I also chose to upgrade our package and get the relaxation and roses as well. I wanted more than an hour of time so Gina was so great to fix it so we could get it all. The Chocolate covered Strawberries were to die for.. oh they were good and the roses were a beautiful touch to give us the sense of relaxation and a lovely day together. We will be back and I am definately getting on the series of the time expert facial treatments for my face. They also have one that is called the "Lift" just like the word, it lifts your face. Can't explain it but I took some samples and I did see and feel a difference in the skin with just using the sample pack at home. I read over the reviews before posting mine and read the review that the gentleman wrote about his review this week. You as readers need to realize, some people have expectations that are way to high. Wether it be the Four Seasons or a massage school, it is about the experience. My experience was wonderful. John needs to go to Four Seasons & pay more.

Pros: smaller spa and we felt like the focus was on us, not 20 to 40 guests at the same time. Great customer service and very polite and professional. Loved it!

Cons: it is in a temporary location but it did not bother us, like I said, it is the experience not the size of the spa. If you want a jacuzzi and robe service, go spend twice as much at a big spa.

2 out of 2 people found this review helpful

02/17/2008 Posted by John89123

FAKE REVIEW ALERT__ RIGHT AFTER A NEGATIVE REVIEW COMES A POSITIVE REVIEW. ALL OF THE POSITIVE REVIEWS HAVE "LV" IN THE USERNAME and most within a day of the negative review. ALL HAVE ONLY REVIEWED ONE BUSINESS. VISIT THIS SPA PRIOR TO BOOKING. COMPARE USER NAMES ON ALL REVIEWS and almost all reviewing only one business. I WAS CHEATED! VERY SAD SIR! Call and ask these questions to make sure you are comfortable prior to visiting. 1. Is the spa is in a two bedroom hotel suite. 2. Can you clearly hear noise from the lobby and parking lot (car alarms) in the massage rooms. 3. If you get a whirlpool, is it in the bathroom of the suite with the toilet inches away ask the size of the tub because it is small. They said they will post picture for the future. 4. There is no waiting room prior to your treatment, you wait in the lobby where the phone is ringing and people are conducting business. 5. The water they offer is simply a very small Dixie type cup with the water from a sparklets type dispenser. No lemon water pitchers. :( 6. The lighting in the massage room is recessed lighting that shines in your eyes when you are on your back. Ok now for subjective information. We were expecting more and that did taint our visit, they should of told us some of the above information. The room was cold and had dirt on the floor. I did talk to the owner, after reading about his focus on customers I thought he would make it right with me. He is very nice and professional. However the phone conversation ended up with the following comments: We were the last massage of the day and that is the reason the floors were dirty They can't control if a car alarm goes off (work on sound proofing the room) could also here horns. 1000's of couple like the whirlpool experience (ask the size of the tub and there is a toilet next to it) He will talk to the massage therapist about missing an entire body part (feet).

Pros: small spa with nice people. Owner was very willing to listen to my complaint.

Cons: FAKE REVIEWS In a two bedroom hotel room that can be loud and cold

0 out of 2 people found this review helpful

01/31/2008 Posted by SpaSpa

This was a great experience for me. I was visiting town and wanted a professional spa without the cost of going onto the strip. Cindy was wonderful. She gave me a 90 minute massage that was very relaxing and helpful. She was able to identify my trouble spots and worked on them. I felt wonderful when finished! I also had a 75 minute facial. Tina did a great job and was very fun. I did not see the signs for the spa but asked at the registration desk. The man gave me directions and I found the spa without any trouble. The spa is on the smaller side but that makes it just that much more relaxing. I will be back in a couple months with a friend and we will absolutely book services here again. OOOH, I was early for my appointment and they took me right in! I was not made to wait like at other establishments!

Pros: Professional services, friendly staff, QUIET!!!!

11/27/2007 Posted by sonson

I frequently visit Vegas and have tried several other spas and spent alot of money as well, but I have to say that this little place was warm, inviting and the best value by far! I thoroughly enjoyed my massage and Gentleman's facial. The staff was friendly and paid attention to my needs, thanks Lani and Sandy! I will definitely come back in a couple of months!

11/27/2007 Posted by greatmomlv

My name is Jennifer and my daughter had bought me a gift certificate from Hands On Massage for Mother's Day this year. I went in and had a wonderful massage from Beth and an anit-aging facial from Sandy. The spa is small and more one-on-one, however, the people working there were extremely nice and helpful. I have had many massages and facials here in Las Vegas since i have lived here for over 40 years. I do not care for the big spas in Las Vegas know. They have become very corporate and over done. They lack the customer service that I am use to from the old Desert Inn Spa. The larger spas could learn a thing or two about being the biggest and best is not always what bring people back. They are pricing themselves right out of business. I can get a massage and facial at Hands On almost for the same amount a 50 minute massage would cost me at Canyon Ranch or Bellagio. The facial line that Hands On uses is the best in town. I highly recommend this for anyone with aging or skin issues of any kind, they have it all. I will be purchasing gift certificates for my friends and loved ones this year from Hands On. I had a wonderful experience and know you will as well. Thank you Sandy and Beth for making me feel so comfortable and at home.

Pros: great pices, friendly staff, easy to find, right on Las Vegas Blvd inside the Cancun Resort

1 out of 1 people found this review helpful

11/26/2007 Posted by danasydney

would not recommend this based on customer service only

0 out of 1 people found this review helpful

10/25/2007 Posted by penmouse

I came to Hands On for a couples massage. Our massages were very relaxing and wonderful. We enjoyed the professional staff and cleanliness of the spa. We will come back again for sure for massages!

0 out of 1 people found this review helpful

09/02/2007 Posted by plwarriorwoman

During my travels , I have experienced facials, and massage in some of the world's leading spa resorts. It was with delight that I found the Hands On spa at Can Cun , was using a cutting edge , state-of-the-art product called Germaine de Capuccini . I have had services performed with this product in top spas in Europe , and Mexico . The great thing about this line , is that it really delivers visible , and sustained results , unlike many other product lines , out there on the market today . This line offers a huge selection of homecare products , which really seem to " fix" the problems I had , of aging skin , the beginning of wrinkles , dryness, and a loss of elasticity . In addition , to this , it was so nice to have a very professional facial and massage , done in a smaller , and more personable spa , where a good length of time was spent on the treatments . I have had services in a couple of famous Las vegas resorts , where I felt like I was In a 45 minute supermarket check out line. These 2 spas were beautiful to view , and that was about it. No visible results from treatments , probably because of a poor choice of product , and the feeling from the technicians , they had to get you in and out ,for the next person . 45 minutes is just not long enough for a good European facial . Thank you Hands On for the great service , and treatments , DONE RIGHT !!! I will be back !

2 out of 2 people found this review helpful