THEhotel at Mandalay Bay Resort
Las Vegas, NV 89119
Phone: (702) 632-7777
04/30/2008 Posted by mika68
This was not my first neither my last trip to Las Vegas, but definitely the first and the last stay at THE Hotel. Having stayed in Mandalay, Bellagio and Wynn we thought to try THE hotel as it sounded really promising on paper. THE reality - it is a dark, mediocre hotel with a very weird entrance from the garage. There is no other entrance to this hotel, right from the parking lot! Greenish glass used to build this hotel makes you look like you were dead in your room in a daylight. Believe me, it was not b/c of the heavy drinking the night before. Customer service is bad. In order to get message from the receptionist, one have to stand the long line of people checking it, and when asked for room service your coffee ($17.00) arrives lukewarm 20 min later. If you are thinking to use the spa, make sure you are OK with expensive mediocre services and an attitude from personnel. There are definitely better hotels in Las Vegas!
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