The Artisan Hotel and Spa
Las Vegas, NV 89102
Phone: (702) 214-4000
Fax: (702) 733-1571
12/02/2006 Posted by ladye81
The guy that said that it looked okay until you got to the elevators was dead on, except that we thought it was scary from the moment we walked in the lobby. My friend said it best, "It looks like the kind of place you see in horror movies. The kind where you go in and never come out." I guarantee if you stay here you'll definitely want to come right back out. The elevators are spooky, and so were both of the rooms we saw. Yes, we saw two rooms because the room they originally sent us to was not ready. As in it looked as if the previous renters had left about 10 minutes prior to our arrival. It was a mess. The room we ended up staying in wasn't a whole lot better. the bathroom was disgusting (there was urine on the floor) the toilet barely worked, and the faucet handle kept coming off whenever you tried to wash your hands. Our room was right on the freeway side, so I guess it's a good view if you like looking out the window at the 15 (not to mention HEARING the 15 freeway). The staff did as little as they possibly could to resolve our issues, and the assistant manager was one of the most arrogant, condescending persons I've come across in life period, not just when it comes to hotel staff. He didnt offer so much as an apology, and was absolutely not subtle about the fact that he didn't want to be bothered with us. Our reservation was for 2 days but we checked out the morning after our 1st night there, we have no intention of going back, and want to warn any others that may consider staying at this hotel.
Pros: Nothing
Cons: Everything
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