10/24/09

I don't like this place!

by Melissa O

The vet I'd been using for 9 years went out of business so I tried this place because it was close to my ranch. They took my dog out of the exam room just for a rabies shot! The exam rooms only have brochures and a video monitor in them... no equipment or supplies so apparently all treatment is done out of your view. I prefer to be present during treatment. I took one of my dogs in to have ONE small puncture wound treated and they wanted to put him under general anesthesia, then suggested he have a $600 teeth cleaning "since he'd be knocked out". I asked if they could just lance and clean the wound, put in a drainage tube and give me some antibiotics. They agreed to lance and clean the wound but refused to irrigate it or put in a tube without the general anesthesia! I will NOT take my dogs there again.

• Pros: They do in-home euthanasia
• Cons: Won't treat your animal in front of you

09/10/09

Nutering job horrible

by doggie911

brought my dog in to get nutered. never got him home for about 7 days, he was bleeding and in alot of pain, they said they needed to order more test that would cost another 235.00. since my dog looked like death the 3rd day i said go ahead. The next day he looked fine. but the tests results would come back in 3 days. they wanted to keep him for another 3-4 days and not charge me..? said that this never happens maybe 1-2 a yr. i visited him twice a day and brough my own food, they did say they were giving him there own ( human food) so he would take his meds. at the end of this long road i ended up paying about 600.00 at the end including refills for his meds.

• Pros: took responsiblity for the bill..only some
• Cons: almost died

09/02/09

Best priced teeth cleaning

by AppleFry

I looked around for a while to find a reasonably priced teeth cleaning. Their dental month is great, saved a ton of cash. Dr, Macky is great, she took time to go over things with me and I even got to watch a video on the how they do it. Love her!

• Pros: Open late, overnight staff

08/05/09

BEST PLACE IN TOWN!!!

by Dutch315

I have been with Centennial Hills Animal hospital for over 4 years. I have quite a few pets and many have special needs. I had to go out of town and they took my pets in for boarding at the last minute, even my diabetic cat, Butch. They had someone there all night to watch him and kept him where a someone could see him at all times. They are always wonderful with all of my pets! They are always there when I need them.

• Pros: 24 Hr staffing, excellent doctors, wonderful staff
• Cons: None

07/16/09

Don't go here.

by qwerty65

Do not board your pet here. They overbook on cages and dogs get put into small cages while the owner is still being charged for a bigger cage or a run. The dogs are cramped into cages. This is what happened to my dog and who KNOWS who else this is happening to.

05/01/09

Unsatisfied customer

by Spiker

This vet office is by far the WORST place I have ever taken my dog. I took my dog in to get his shots and a couple days later my dog had a red, swollen bald bump on his leg where he got the rabies shot. I talked to Dr. Vanderlin and he said that it was the manufactures fault and that they would pay for the shot. They did not take any responsibility for what they put in my dog or how the shot was administered. Then a couple weeks later I took my dog to be boarded at Centennial, I called the day after dropping him off to see how he was doing and the receptionist said he was eating and everything was just fine. When I picked my dog up he seemed okay. But about a couple hours later he was throwing up and had diahrrea every half hour. I called the vet and they told me they would do a curtousy exam. I brought my dog in and I asked the vet if they ever fed him anything weird over his visit with them and they said that he ate his own food, but none of his food was gone when I got him back. So they said we can do x-rays and bloods tests to see what is going on but I would be responsible for the bill. I told them that he was not like this before I dropped him off and he has been boarded before with no problems. They would not take any respondsibility for anything and just blamed it on stress. I WILL NEVER take my dog back here ever again!

01/29/09

Compassionate Care and Excellent Customer Service

by Jojolv

Wonderful care for my pets, excellent hours and prices. Love the Military discount. Moved recently to another state and when I needed assistance they were STILL willing to assist me and my pets! In a world of deplorable customer service and a feeling that you don't matter, Centennial Hills Animal Hospital takes you back to the small town care and relationship that makes doing business with them a treat. You could not ask for better or more compassionate care for your animal family!!

09/13/08

find a non corporate vet office

by kythorson

I received a prescription for my cat. The RX was for 1 ml every 12 hrs for 10 days. They sent me home with a 15 ml bottle when the RX calls for 20 ml. They refused to make up the difference, they want me to come and buy another bottle. One would think you would get the RX prescribed when you leave, I dont pay twice for my own RX,s

• Pros: none
• Cons: only out for top $$$$

04/03/08

Great Vet

by tonymontana83_72

Took kitty in to be neutered, lab work, bath, shave, etc. Vet was very friendly, interactive, and spent time with us before and after surgery. Will use for all of our future vet needs.

03/28/08

Great Cenntenial Hills Animal Hospital

by skeetersfolks

Dr. V and his staff are caring and wonderful. They have always taken such good care of my "kids" and I have the utmost confidence in them. Everyone at Centennial Hills Animal Hospital goes the extra mile.

• Pros: Caring and informative staff. Convenient hours.
• Cons: Sometimes busy but they are the best!