10/29/09

A true pleasure

by trisha lynn

I moved here about 3 years ago and have shopped around for a physician with whom I could relate to. I had the pleasure of meeting Dr. Forte. She is courteous and compassionate. She enjoys her work and seems very competent. I had the priviledge of also meeting her Office Manager; Angela. She too was kind and considerate. She personally welcomed me to the Practice handed me a card and stated if I ever needed anything to call her, 3 weeks later I did!! She clarified my test and called me with a follow up appt. to discuss my results. What an office. A job well done. May GOD bless this office and anyone who enters it!!

• Pros: NEW OFFICE/NEW OFFICE MANAGER

10/08/09

Great Doctors at Both Locations

by LHelda

I am a native Las Vegan and when my Doctor retired I found it necessary to locate a new reliable Physician. I went to Forte Family Medical and had the pleasure to work with Susan Shields a PA under the very fine Dr. Dana Forte. From My first visit I received professional and top quality medical evaluations and care. All my questions were always answered in a professional and complete manner. I never felt that I was being rushed out of the office. I was always made to feel that my medical issues were their top priority. In emergencies Forte Family Medical has two locations that accept walk-ins. I have had great professional service from Dr. Gimpus and Dr Lerhner when using the walk-in service. I have never been disappointed with any of the Professional and through medical services at the Forte Family Medical. I would recommend Susan Shields to anyone looking for a caring, qualified medical professional. Dr. Gimpus and Dr. Lerhner are also excellent medical professionals. Give Forte Family Medical a try you can’t go wrong.

• Pros: Every Doctor I have seen has been excellent
• Cons: Front Office Staff was unorganized but this has been correct

09/04/09

Susan Shields and Dana Forte are great medical providers!

by prlevins

Susan Shield, PA and Dana Forte, DO have provided quality medical care to me, my kids, and my mom for more than 7 years. I live in Henderson, but I drive the 20+ miles (one way) to Forte Family practice because the quality of care is unmatched. I am a native, and I remember the day when you went out-of-state for medical care if you had anything serious. My mom, Aggie Roberts, would go to no other practice when she became ill. Besides being great doctors, they are very compassionate people. The previous problems with the front office have been dealt with since moving to the new location. I highly recommend Susan Shields and Dana Forte!

• Pros: Quality of Care
• Cons: Wait Time

08/12/09

The Worst Medical Care in Las Vegas

by krs86

I have being going to Dr. Forte's office for about 2 1/2 years now. Everytime I go in the wait is at least 1 hour with a scheduled appointment. Dr, Forte herself is a self righteous women who thinks she knows it all. Her staff are rude, demeaning and down right arrogant. They don't care whether you are sick or not. I have a condition where one prescription can cost $10 and the one that Dr. Forte prescribed me cost $150. I wonder who is greasing her palms. When I am finally in the room with Dr. Forte 3 mins has been the longest time she has spent with me. I have timed it. Susan Shields is even worse. She is the meanest person I have ever met in the Medical field. No one in that office gives a hoot what your problem is or if you are dying. DO NOT SEE THIS DR, OR GO SEE ANY OTHER DR'S IN THIS OFFICE. Your life may depend on it. You would get better medical treatment in from the online dr's they now have.

• Pros: NONE
• Cons: Everything

06/23/09

Cathaline Pearson, PA-C is great!

by jimfred

I first went to see Dr. Pearson 2 weeks ago and she explained to me my b100d work that I brought in from another office. She had me get more tests and I went back last week. She explained it to me until I understood why I needed to take my medication. I am new to diabetes and thyroid problems and I did not get any information from my old doctor so I never took the medications. I will now!

I read the reviews and I was afraid to go there but I needed a second opinion. I will only see her and I will send my parents and friends in to. She is incredible not bad looking either.

• Pros: Cathaline Pearson-best care I have ever gotten & best hours
• Cons: front office not very friendly

03/30/09

Providers are the best! Forget the rest.

by annaZ

I have had just about the worst experience with not only the front office staff, but also with the phone calls. When you go into Forte Family Practice they are the most rude people I have encountered. They don't even look up to say hello and they act like they hate there job. My appointment was for Noon and I signed in 5 min early; it took them over 30 min to call my name so I can get checked in, then I found out that I have to update my paper work which I already did in Jan. I filled it out again then it took another 30 min's to call my name. I finally got back to see Cathaline 1 hour after my scheduled appointment. She's not late it's the front office staff who is keeping her behind.

Also, trying to get through on the phone to make an appointment or to get any results is like squeezing blod from a turnup. Your on constant hold or they hang up on you. FORGET IT! I walk in now to make appointments or get what I need when Cathaline is working. That is the only way to get what you need.

I'm telling you if it wasn't for Cathaline who is a physician assistant, I would not go there. Dr. Forte has to hire some adults in her office and rethink about who she hires.

• Pros: Cathaline Pearson, PA-C
• Cons: Office Staff and phone staff.

10/25/08

Ladies, watch your husbands...

by TheLaw14

Dr. Forte WAS my wife's doctor, and I say WAS because one day, I needed to see a doctor and so I went (normally, I'm never sick and never need it...) She knew very well who my wife was - her client! - and threw herself at me nonetheless! And we are NOT talking innocent flirting here: we're talking all out indecent propositioning! This woman is the aggressive self-assured type who isn't used to a "no, thank you" and does not take being turned down very well, either! How shocking!

09/08/08

Avoid this clinic

by truof

My family and I were seen here back in February 2008 when we had just moved into town. It is now September 2008, and our bills FINALLY were paid through our insurance a few weeks ago. Why you ask? Because the idiots at Forte Family Practice could not follow the easy instructions of completing names and birthdays correctly. Plus, they also managed to withold valuable, and very simple, information like "does the patient need any follow ups", so our insurance wasn't able to process the claims. In all honesty, they are the worst. It has been a serious headache, because for one, billing is never available at this family practice, they all seem to take very long vacations every month. Two, they NEVER call a person back, no matter how many messages are left. Three, I was never called back with my lab results, simple lab results, in which I had to pay a hefty price to get the lab work done in the first place. The doctor my husband saw was a dingbat, the doctor my children and I saw answered her cell phone in the middle of our visit to gripe about the cost of her floors being done. Yes, how professional. I would avoid this clinic, unless you are dying and have nowhere else to go. They just might get your information written down correctly in the proper boxes on the insurance claims, but I wouldn't count on it.

• Pros: Can't think of any
• Cons: Where do I begin

07/30/08

Good Doctor, terrible staff

by someguy89103

I went to the office for the first time and I was not impressed by the girl at the window. I was going to be seven minutes late because of a wreck so I called to let them know. The person who answered the phone was rude and nasty telling me that everyone else could get there thirty minutes early then so could I, and I would have to wait an additional 45 minutes if I wanted to be seen. [ just nasty about it] I went the next day to get some lab work and sat while fasting for about 40 minutes waiting to give my specimen only to be instructed rudely that I did not give her the proper lab sheet when I signed in [ shoot me I did not know to do this she never asked for it]. So setting aside the staff that belongs in a Sienfield episode along with the crazy resturant guy, the Doctor was cool, did what he needed to do and no complaints. The guy that took my specimen was very patient and professional. If you can get by the Gestapo at the window then all is good.

05/23/08

BEST CARE ANYWHERE

by Shirlay

MY FAMILY HAS BEEN GOING TO FORTE FAMILY PRACTICE SINCE WE MOVED TO LAS VEGAS ALMOST TWO YEARS AGO. YOU MAY HAVE TO WAIT A LITTLE WHILE OR GET ON PUT ON HOLD WHEN YOU CALL BUT THAT IS BECAUSE THEY ARE SO BUSY BUT ONCE YOU MAKE IT BACK TO THE EXAMINING ROOMS THE CARE IS UNBEATABLE. THE DOCTORS AND NURSES ARE ALL SO CARING AND PAY ATTENTION TO WHAT YOU HAVE TO SAY. THEY REALLY LISTEN AND MAKE YOU FEEL LIKE YOUR THE ONLY ONE IN THE WORLD THAT MATTERS. I COULDN'T ASK FOR BETTER CARE FOR MYSELF, HUSBAND OR 17 YEAR OLD. THEY DON'T JUST TREAT YOU THEY REALLY CARE AND GO THE EXTRA MILE.

• Pros: SERVICE, PARKING, ATTITUDE
• Cons: NONE