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Commander's Palace

3663 Las Vegas Blvd S
Las Vegas, NV 89109
Phone: (702) 892-8272
Horrible Service Captain Steve and Joe! Van de Kamp Fish??
2 Star Rating: Below Average

01/10/2007 Posted by djsaki

It was my friend's birthday and we decided to go here. She had been in New Orleans and loved it. Well, our experience was far from what you'd get at even a decent restaurant. The staff seemed completely confused all night. When we ordered drinks, three went to the wrong person. One person noticed and then had them take them back and fix them. To be honest, I think they just swapped the drinks. Joe, who took the order, wasn't the guy bringing the drinks. Either he didn't know how to take the order or the person bringing the drinks didn't know how to read it. After finally receiving the food...which took a very long time for them to get around to taking the order, the food was just average, minus the fish...which was similar to Van De Kamp's. The presentation on the plate was nice and the greens were good, but the fish was horrible. Two of us had gotten desert included with the meal (the bread pudding souffle), which was delicious, so the other two of us got desert as well. The coffee we ordered didn't come with the desert and when we asked about it, we received water...then a few minutes later we received the coffee. We were almost done with the desert by the time the coffee came. They then brought out some pralines for our birthday person and a hat. We just looked at each other and laughed at the pralines. You'd get cake from even Chilli's or Friday's. When Steve came around asking us if we wanted anything more, drinks or anything else. One of us replied sarcastically "sure" and then we all laughed. A few minutes later, the same drinks arrived that we originally ordered at the beginning of the night. We were annoyed and argued with Steve about them. We then told who we thought was the manager, but in fact the maitre d', about the experience. He said he'd take a couple deserts off the bill and gave us a bag of pralines. 20 minutes of waiting later, we had to ask for a manager after receiving the bill and had to argue with him.

Pros: Bread Pudding Souffle

Cons: Service and Fish

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Editor's Review

Distinctive Creole flavors are served in an elegant, swank setting on the Strip.  See the full editorial review.

Insider Tips

Know Before You Go

A special jazz brunch is served Friday from 11:30am to 2pm, and on Saturday and Sunday from 10:30am to 2pm

More Insider Tips

Restaurant Information

Smoking

  • Yes

Parking

  • Lot

Hours

  • Mon-Thu 9am-11am, 11:30am-2pm, 5:30pm-10pm
  • Fri 11:30am-2pm, 5:30pm-10pm
  • Sat-Sun 10:30am-2pm, 5:30pm-10pm

Payment Types

  • Visa
  • Discover
  • American Express
  • MasterCard

Cuisines

  • Cajun & Creole
  • Seafood

Meal Price

  • $$$$

Amenities

  • People Watching
  • Special Occasion Dining
  • Hotel Dining
  • Live Music
  • Kid Friendly
  • Theater District Dining
  • Romantic Dining
  • Brunch

Recognition for Commander's Palace

2006 Editorial Winner - Seafood

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