Chelsea B.

Joined 2 months ago

I recently purchased a new Toyota Corolla from Desert Auto Group.. I worked with Kyle Knudson, who was so nice and easy to work with. I'd definitely recommend going in to see him if you are looking for the best deal and an easy transaction!

Recommends

Gaylord D.

Joined 2 years ago

Look For Gene McCauliff @ Desert Toyota (West Sahara). It took me and my wife two years to go back to a Toyota Dealer because of a negative experience with a Sales Guy from the Henderson Area (Findlay) who was HARD SELLING the car to us. That guy was so annoying that we held on to our 8 year old car for two years. To all Car Salesman, remember always that people who go to a car dealer are already 90% decided to purchase a car. We just do not want to be pushed or pressured... Anyway, a week ago we decided to visit Carmax and see other options. We saw a very nice well equipped Prius that my wife really wanted to buy. It had 35000 miles on it for $26000 (excluding tax). I am so glad that we did not purchase the car right away because just about 2 miles away there was a Toyota Dealer (Desert Toyota @ West Sahara). We were met by a very calm and friendly sales person named GENE McCauliff. Please, please, please look for this guy because he is HONEST, NOT PUSHY and PROFESSIONAL! We had to come back after a week to thank him because of our great experience with him. We love our brand new Prius II and we got it for $25500 (0 miles, excluding tax)! Thanks a lot GENE!!!

Doesn't Recommend

erytu23

Joined 3 years ago

Do not go here!. I bought my Camry from them several years ago. At the time they were pretty good but now I recommend everybody stay away! First the service department is horrible. Aside from terrible people skills (I once waited 5 minutes at the service desk while 3 women talked about their social lives before helping me) they are very dishonest and incompetent. Every time I take my car in for the regular maintenance they ALWAYS tell me something is wrong and dangerous. Last time my breaks were dangerous, and my car severely needed a carbon flushing or something. This was for a young Camry. For cars that are supposed to be so good, why do they find something wrong every time?!?!??? I started paying attention and every customer waiting in the service department had some random "DANGEROUS" thing discovered when their car was in for maintenence.

When they quoted me a ridiculous price for brakes and a "carbon flushing" I had to take it elsewhere to have those done. Then, when I get there they told me that wasn't necessary. THESE PEOPLE ARE TRYING TO UPSELL AND MAKE MONEY. On top of that my alignment was off wack after a regular mainenance and they were accusing me!

On top of that the salesmen are pushy. I was walking out of the service department and two salesmen started yelling from across the lot for me. I kindly told them no and one of them shouted at me in a rude tone "Gee thanks lady".

STAY AWAY!!!!!!!!!!!