Dr. Steelman is amazing! My family & I have been with BCH for over 5 years & have been treated like family. The staff is great & we would never go anywhere else. We've adopted 2 cats (after losing 2 of ours) from there & they are happy & healthy. If you have a cat, please see Dr. Steelman, you won't be disappointed.
I never thought I'd be writing this, but I don't recommend coming here if you want a vet that values their patrons. I called with a simple question and they wait an hour to return my call knowing I have an emergency! Furthermore, I'm appauled at the treatment I received from them and their lack of understanding after having brought my cats here for almost 2 decades. In a town as transient as Vegas, any business is lucky to have that.
Best of Show!.
I have never met a better place to take my cats. SImply that and nothing more. They have the kindness and tenderness that can only come from caring and loving their patients. I truly enjoy stopping in just to say Hello to the many cats they have in-house; ones too disabled to enjoy a good home with a normal family.
They are very busy when it comes to grooming so plan well ahead, especially if you need a weekend appointment; there just aren't that many.
BCH has always treated my two "kids" very well and they come back home with less trauma tha other vet clinics I have used. Prices are well within reason and in many cases, better. Their advice to me (while treating an ill cat at home) was priceless.
One other thing; bring in unwanted (sealed) food or even litter of any kind and donate it to them. They need it and always appreciate it when I bring in a bag or some dry/wet food. (Dry is better.)
Very Disappointed. While I do agree with the other reviewers about the doctor being an excellent doctor; I do need to address the fact that the customer service here has continued on a downward spiral. I've been going to this doctor for quite some time now and I must say I'm very disappointed in how she's let things become. They are understaffed and they also take on way too many clients at once. So if you believe it will be easy to get a hold of them, think again. I usually have to keep calling every so often to get a hold of someone because when you leave a message they don't bother calling you back. While her pricing is very good; I believe this also leads to said problems above. The last time I was in there I had to sit around for hours and hours before I was even seen (yes, I did have an appointment, which is what made this fact worse). The lady at the front desk got yelled at for being cruel and not taking in a cat that had just been hit by a car. It was very muggy and depressing in there as well. I saw some sick cats roaming around and one had a coughing fit while I was sitting there waiting to be called in. Not to say I don't admire her for doing such a noble thing, but there just has to be a certain balance which I feel is lacking. While I would love to give this place 4 or 5 stars; I just can't until she fixes the mess that she's let it become. I really hope things do improve because I would love to start going back there again, but until that happens I'm going to stick with the score I'm giving now.
Hands down, the best vet for cats.
I can't stress enough how great this vets office is. Dr.Steelman is amazing. As a child, we took my cat to the vet at her office to get her routine check ups. Now as an adult, my cat is much older and needs a little bit more care. She was diagnosed with diabetes and it was a bit scary. Dr. Steelman explained to me in detail how to help my cat. My old cat now runs around and plays like she is a kitten again. The prices are also extremely low recession or not. The staff is very nice and they even take in strays and nurse them back to health.
There really is no other care like Dr. Steelman's when it comes to cats
Best Vet for Cats!!.
Dr. Steelman is fantastic. She brings a compassion and caring to her profession that other offices lack.
She and her staff care and you as the patient matter to them.
If she does not have the immediate answer she will research or recommend you to the best person to get you the best treament.
My cats are my kids and I would not take them anywhere else!!!
The only place to take care of your cats needs!!. I have been taking my children(cats) to Linda for many years now.She has a heart of gold and experience to match.she truely loves the cats she treats as her office also houses many special needs cats.I wouldn't ever want to take my cats else where.If you truely love your cat then taking her to Bonanza Cat Hospital is the only way to Go !!You 'll be glad you did!!
cat saver. If you have a cat, this is the only place to take it. While it seems a little unorganized Dr. Steelman saved my cat when I had already spent a thousand dollars a t Cheyenne West Hospital. She diagonozed the problem right away when Cheyenne after running urinary test, ultrasound, and other tests twice did not diagnoze the problem. This is the only place for your cat. I cannot stress this enough. My cat is on recovery and will live a normal life thanks to her. The plus is that she does not overcharge her patients although I would have spent anything to save my cat. She is a wonderful vet and it's obvious that she cares because of all the rescues she has at her office.
Best Cat Vet in the Valley. Unlike the last person who couldn't get an answer, I have a very different experience. Dr. Steelman has been our vet for two years, and while the phones often go to voice mail during the busy part of the day, my calls have always been returned... Often I get the call back after hours, because that's the first chance they have to call back. Dr. Steelman has the best prices of any vet I've taken my cats to in Vegas. She is very compassionate, and very dedicated to the cats she cares for, AND to their owners. She took the necessary time to teach me how to provide necessary medical treatment to our oldest cat, and to make sure I was comfortable with it, which is something no other vet has ever done for me. And when the time came to put our 20 year old cat to sleep, she stayed with us while we grieved. As long as I live in this valley, I'll never consider taking my other cat to anyone else. And this is no quick trip down the block for me, either. I'm clear on the other side of the valley.
very hard to get a hold of. called many times no one ever answers or calls back even when a message is left very frustrating maybe they should hire more people?
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