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(702) 361-1955
9040 S Eastern Ave
Las Vegas,
NV
89123
36.0202
-115.1184
Neighborhood: Silverado Ranch
12/26/11
excellent service's moon valley
by Steve LV at Citysearch
We were required by code to plant a palm tree and 3 plants in front of our office. We bought the palm tree and plants from Moon Valley Nursery and the new landscape which also included some rock, looks great. We will be buying from them again.
08/31/11
They are finally learning...
by dolphmanxv at Citysearch
I have been coming to this location for a while now. The quality of their product has always been top knotch, but their sales staff and customer service used to be lacking. However, I recently ypurchased 2 trees that were planted in my backyard after 2 of mine died last winter. To my suprise the sales guy didn't try to pressure me into buying bigger trees and I actually feel like I got a pretty good deal. I bargained a little and they gave me an extra bottle of their Moon juice for FREE!, which i must say seems to be working really well so far. The trees were delivered and planted within a week and the delivery crew did a great job and actually cleaned up this time. MVN has been a well known name around the area for some time now, and if they keep this up I'm sure they will be for quite some time. 4/5 stars for now, but a few more experiences like this and i will give them all 5.
05/24/11
Don't trust Moon Valley
by WENeill at Citysearch
Bought a tree 10/01/10, at going out of business sale, Northwest location, paid for delivery and expert installation,ha,1/2 off,ha, guaranteed for 1 year,ha, call us after 3 months to keep guarantee, 3 months called, number disconnected. Figured they had gone out of business.Tree started dying in Jan., died in March. Saw ad for Moon Valley again, called, told to bring in photo of dead tree. Wife called told too bad so asked for supervisor, he said wait 2 weeks and call again.Called after 2 weeks and told tough luck weather killed it, complained again, got number for general manager. Called, he would return call in 24 hours. 7 days later still waiting for return call. Am writing complaint to attorney general and BBB. Not nice to cheat old folks. Gave one star, can't give minus stars.
04/15/11
worst experience ever
by 11mary at Citysearch
We bought approximately $3000 worth of trees from this place just under 1 1/2 years ago. We asked what trees would be best for our area and we had moon valley plant them as it was a big project. Even within the first year, the trees did not appear to be thriving. Our phone calls were never returned, I had to call several times to get the right person, finally, just under the year, their "expert" came out and spoke with my husband, and was not much help. I was concerned that the trees were not going to make it, our year would be up and we would be out of luck. Well, out of 8, only 3 are alive and the others are dead. I finally spoke to a manager at the Eastern location who told me that really we should have planted trees like our neighbers have that are doing well. That really made me mad, they are the experts, I thought and they were the ones that picked the trees we had. He then said" well you know the year is up, but we will work with you, pull out the old trees and give you a really good deal on replacements.. Like I want to give them more of my hard earned money, What a huge disappointment...
10/04/10
like a park
by cakesandpieslv at Citysearch
I had my gardner come down to the nursery with me to pick my plants. Walking around its better than a park. The price were a little high but there service made it worth the extra money. The young man was very nice that help us load our cart and point out some pretty flowering shrubs. The plants looked beautiful after my garden was done.
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