Warm Springs Animal Hospital

03/21/11

Horrific Experience! Taking my pet to EMERGENCY

by aless7 at Citysearch

My litle dog got bitten in the eye by a medium size dog a couple of nights ado, it was after hours so I took him to the ER at the Warm Springs Animal Hospital. At first they seemed nice until the veterinarian came into the room and wouldn:t make an attempt to touch my dog. He looked at her injured eye from far, at least 3-4 feet away and he told me that he needed to put her under anasthesia to stitcha smal puncture and to look at her eye. The assistant came back with an estimate close to $900. This estimate did not mentioned anything about checking that her eye had any internal damage. I asked the assistant about it and she became annoyed. I got a reallly bad feeling about this and told them that I didn:t want to do that. They charged me $95 for nothing and I paid it! I asked to speak with the vet and asked him why I was charged for a consultation when he didn" t touch my dog! He said that it was his fee for looking at the dog and that was the lowest fee in town for an Emergency. I told him that it was a rip off and headed to my car, the vet followed me outside I told me that I was insane!!!!

My gut feeling was right I took my dog to another Emergency hospitas at Pecos, what a difference, the staff was nice and prompt, the dr, was so to the point for treating my dog. He did not put my dog under, she didn:t need any stitches, neither they tried to rip me off. We went home after the dr took care of her eye and fortunately it was only a superficial injury.

if you have an emergency with your pet DO yourself and your pet a favor DO NOT take your pet to this Warm Springs Animal Hospital. I feel better now!

09/15/10

Feel like I just got ripped off

by webice23 at Citysearch

I have used this vet for several years. As far as the quality of service and care I would say it is satisfactory. Staff has been friendly when I went in. However, I will not be returning to this vet again.

Service is satisfactory but not outstanding. I would say on par with a lot of other vet clinics. Other than shots I have also taken my dog to have her teeth cleaned and to be spayed (which both require putting her under with anesthesia). Anytime I had any procedure done I have always been charged more than the price I was repeatedly quoted. This is not $5-10 more but $40-60 more. You know that feeling you get when you have your wallet in your hand at checkout and you know you just got taken advantage of but there is nothing you can do about it? That happens most times I have been here.

So that is why I won't be returning. My dog is my daughter and I will do anything she needs. I just don't like being taken advantage of either. One very important thing to consider when choosing any vet clinic is to make sure they are a pain free clinic for if you need any procedure done. If you do use this clinic make sure you get ALL prices in writing first. You will always be charged more than verbally quoted.

01/20/10

GREAT VET, GREAT SERVICE!!!

by GRick at Citysearch

My wife and I recently took out cat in because she was not doing too well. Dr. Simon took care of our cat and she is doing much better now! The staff was very nice and so was the vet. We are going to change our vet to Warm Springs because we were very happy and because we have recently moved. I would recommend this place to anyone.

• Pros: Friendly staff, clean, reasonable prices
• Cons: None

05/06/09

??? Dont really know but wont be back

by danceswithwolves53 at Citysearch

Have only been a couple of times and didnt get any feeling from anyone there. Have seen two different vets and many different counter people. Who can know your animal by that?

• Pros: Fast servcie
• Cons: Different people at the counter each time

07/12/08

Not a good place!

by ruready4me at Citysearch

Hi everyone. I would not recommend taking your animal to this place. The doctor is unhappy and he takes it out on his employees and animals. He puts on a false front..its a very different story when your animal is out of sight. Trust me i know!!! I would not post this if it was not true.

• Pros: sorry but there are no pros
• Cons: almost everything..the treatment of the animals, treatment of staff, horrible environment