04/14/08

Worst Haircut in LIFE

by LindaNash

I have received a $100.00 Euphoria gift card for Christmas the past 3 years. The first year I used it at the location on Stephanie in Henderson and received a less than mediocre haircut.

The second year I used it all year long to buy product, not willing to risk another haircut disaster.

This year, on 2/13/08 I went to the Boca Park location and received the worst haircut I have ever had in life. She texturized my hair with thinning shears and the result was catastrophic - I looked like a weird rooster.

I called the corporate office to complain and request a refund - something I normally never do, just never go back and tell everyone I know not to go...they didn't even want to see my hair. They told me the stylist was an independent contractor and they would have to recoup the money paid to her to reimburse me, that was 2/22/08.

I have been chasing my reimbursement for almost 2 months now, and was told that the only recourse was to issue me another GIFT CARD.

Why would I want that? I have lived in Vegas 20 years and the two worst haircuts during the past 20 years have both been at Euphoria, different locations.

Please, save yourself the grief and go elsewhere. I am on my 3rd repair haircut - great stylist at JC Penney for half the price and a GREAT haircut.

• Pros: None, no customer service at all
• Cons: Worst haircut I have ever had

03/14/08

Quick and reasonably priced

by Jamiesy

I love that I can call in advance or many times last minute to book a facial or massage here. Don't mistakenly go to the school, because that sign is bigger. My swedish massage was better than some I have gotten in high priced salons or on the strip. The employees seem to care about you and don't seem like they are rushing to make a quota. I will be back.

02/15/08

This review is for the Alliante on Decatur Euphoria Day Spa & Salon

by GRAR

I recently spent my birthday at the Alliante location on Decatur. Most of the personal service was exceptional...however-the quality of the work was infuriating. My massage felt like I was being poked softly by a 3 year old. My facial/eye-brow waxing was as enjoyable as they can be-I guess. My manicure/pedicure were a waste(ie:too much time/money for too little benefit and sloppy lines). My haircut is....well it f*ing blew. I would hope Sherry meant well, but she performed horribly.

And everything was so anally time-scheduled that I wasn't comfortable asking for the stylist(Sherry) to fix her atrocious cut job with her next appointment waiting. So....I went home and fixed my hair myself. The most expensive haircut I ever received....and I ended up having to fixing it as best I could myself.

In short....I will never go back to Euphoria Day Spa & Salon...at least not to the Alliante location and I shall be hard pressed to return to ANY location. My birthday of pampering was reduced to a waste of time, money, energy, and quite frankly....WAS RUINED. The only saving moment for them was each of their individual personalities and patience...excluding the stylist.

Ladies, before booking a grandiose day with Euphoria, please sample some smaller services....so you won't be as horrifically disappointed as I am on your special day.

From now on....forget the big spas...Walmart has better products/services...which says very little for Euphoria.