3000 Paradise Road, Las Vegas, NV | Directions 8910936.137113 -115.152919
Run down dinosaur thats being put to sleep – As a Hilton Hhonors member ive stayed here many, many times over many years. Now ONLY to get the ultra cheap rooms and earn Hhonors points. Others do this as well. I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL...EVER
First; Front desk "manager" known as "Junior" is the MOST unprofessional, rudest and completely ignorant person Ive had to deal with both personally or professionally. I was actually stunned by his ignorant attitude and disinterest in customers. I wouldnt dare say guests.
Some, few, employess are true gems, others the bottom of the barrel. Junior Salvator is an example of the latter and im sure has cost this place dearly. I have had friends and groups in town and have sent them to other hotel properties due to this ...condescending-without-merit person
Granted its a faded glory BUT that solely due to Colony capitol the owners who had a unique licensing agreement with Hilton, which finally, they lost effective Jan 3 2012. Colony walked away from Resorts in Atlantic City and The AC Hilton, now the ACH, lost its franchise immediately and according to teh AC press hasnt paid taxes since 2009. This seems to be the way this company operates: Buy a property run it to the ground until teh bank takes over and declare bankruptcy.
The rooms are old. Even the fantasy suites on the 29th floor feature ( drum roll) A VCR!! I miss the 80's but REALLY?? Rugs look like they just removed the police tape from the crime scene, dirty musty and old. bathrooms are surprisingly clean however. The halls are long , floors uneven and dark. SIGNAGE IS HORRIBLE you will never find you way without a guide.
Spa is OLD SCHOOL which, if you like that, youll enjoy the experience. Gym is in the spa. There are separate male and femalespa areas. Great attendants and the manager "Carol" is a gem.
Food: its bad but at least its expensive....... LVH is NOT a food destination. benihana is the best outlet but even that is very uneven.
check in is amazingly slow- so slow its almost like a seinfeld skit, typing for minutes and minutes etc. Other properties are so fast.
Bedding and towels are old. very old and surely the cheapest they could rent. Amenities are hilton standard however that will change in 2012. beds are cheap. Few furnishings in the room
TV: Tired old box tvs and some rooms have plasmas BUT only a handful of channels and no HD which most properties have.
Complains and problems fall on deaf ears. Its the only Hilton affiliated property that does not respond to emails when all you are trying to do is resolve an issue, which then in itself becomes and issue.
Vip lounge has its gems... This access is given to Diamond members instead of the lounge floor upgrade or access as required under Hilton Hhonors program ( they have the resorts club level-named to avoid policy compliance, not worth the price)
Parking is easy. Fast to get from car to room usually. Avoid sportsbook parking on sunday of course
Sportsbook is giant and loud. Table games frequently have high minimums. Slots run from 1980 models to newer games. Players Card program went from bad to worse. Low payback and comp especially since the other properties have upgraded their programs.
Many people have the same complaints over a long period which clearly shows the lack of ACTION from the property. Ive seen the innocous responses to some complaints posted here, but that "lip service" to alieviate the effect of the honest reviews.
If you get a cheap rate, and need a place to stay...well... actually, there are many superior properties ( South point, Orleans etc) that offer superior product at a low price
food & gambling – Benihana's restaurant, I love to gamble there and I have won! Lots to do for young & old and big...all restaurants are nice...wonderland by itself...overall entertaining.
More & Gendel- Fantastic Duo in the Tempo Lounge – My family and I have been visiting Las Vegas for years now and we have been to many show rooms and lounges in most of the casinos. In recent years our favorite thing to do far and away is sit in the Tempo Loung at the Hilton when More & Gendel are performing. Llynda More has a strong voice that can cover alot of ground, she sings the easy listening standards, pop, rock, country.....or even the hardest metal songs. Mark Gendel is excellent on guitar, guitar fans out there will be amazed. He will play funky rythms or blistering hard rock with the best of them. I am serious they are unbelievable.
We really enjoy watching More & Gendel interact with the audience. They are sure to get people involved in the act and they will mix up the songs to go with the mood of the room, keeping tempo in the Tempo !
My son turned 21 in Las Vegas and they gave him a very special treat. Playing a song for him and having him put on a party hat, it was sooo much fun. I have also seen them do similar things for other events.
I think More & Gendel are a great part of the Las Vegas experience and the Hilton should be thrilled to have them !
TEMPO LOUNGE REVIEW – I have been to Tempo before when there was this really unfortunate duo singing pop music. Tonight there was no such entertainment. Alas, we all still managed to have a good time...
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Upset Weekend – Never staying at the Hilton before I relied upon the reservationist to fulfill my request...My son was getting married at the Hilton and it was also my birthday and a friends anniversary...I was informed that I could have a Lanai suite that had a patio adjacent to the pool area...I specifically requested a room by the pool area as I do not gamble but I enjoy the sun and water...Upon arrival the room was a Lanai but not near the pool...I was informed by management that the owner had taken all the pool side suites. When i insisted on a refund management refused stating I needed to give them 48 hrs notice...even though they had not fulfilled my request. We decided to stay only because the majority of the wedding party was at the Hilton...During the course of our stay we had personnel walk into our rooms without knocking at least 3 times a day...Friends of ours had some walk in there room at 01:30 and when asked who it was stated housekeeping and left..My daughter in law had her wedding ring and others items taken from her room. Every night I had to go back down stairs to get a new room key becasue my card would not work. I could go on but needless to say I will never stay at the Hilton again
Upscale hotel chain pampers business and leisure travelers with plentiful amenities and many of the comforts of home. – In Short
The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations worldwide. Standard room amenities include high-speed Internet access, work desks, coffeemaker, iron and ironing board, and more. Guests who want to stick to their exercise regime can enjoy a fitness room, pool and even a personal trainer.
Convention quarter convenience and quirky entertainment have a home at the Hilton. – In Short
The Las Vegas Hilton is one of the casinos where men carrying briefcases and sporting polo shirts with company logos is a more common sight than families with strollers. The businessmen are there for the 200,000 square feet of meeting and convention space and the proximity to the Las Vegas Convention Center. After hours though, the action is in 40,000 square-foot casino, at the Tempo lounge or the Shimmer cabaret, where live shows take place nightly. Headlining the Hilton, with big suede shoes to fill (Elvis played here in the 70s), is Barry Manilow. His "Music & Passion" show is housed in the 1,600-seat Hilton Theater. The resort also has 15 restaurants, a spa and Star Trek Museum.
Just OK – I stayed here before with my parents and it is ok. Not on the strip but luckily the tram is available at this hotel. I guess it is a good hotel if you are there for business because it is close to the convention center, overall it is a pretty boring hotel.
A little outdated – So if you love Star Trek this is the place to go for the tourist thing. Other than the ride and the little museum of show memorabilia that's about it. I had a bad experience with rude cashiers there and not really much else to say about it. If you a cheap room here great, but they are a little off the strip and it would be an ambitious undertaking to walk from there to almost anywhere.
Best casino – This was to best casino I visted on the strip, the staff was very friendly, won some money and had a great time.
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