Treasure Island Hotel & Casino

07/04/09

Look somewhere else for service

by Apples123 at Citysearch

It took an hour and 10 minutes to check into this hotel. Not once did anybody apologize or even act if they cared. They passed out free water bottles, untill the casino hostess discovered that and then they came around lookimg for tips. My room was dirty, hair in the sink and bl**d stained sheets, there was so much dust on the dresser you could write your name in it. When I complained to housekeeping they just said they wouldn't have the same maid clean my room. I will never stay here again.

• Cons: Management does not care

02/09/09

Great times!

by longrds at Citysearch

This Casino has really great service, and the rooms are always very clean as appose to a lot of other places I have visted. I especially love the shows that go on during the nights here. Great hotel and casino

• Pros: Always clean, great service

08/28/08

Not impressive rooms, even worse customer service

by JohnEstes at Citysearch

I booked this hotel because I saw online that they have new, remodeled rooms that looked very nice. However, when I got there, it didn't look nice at all, almost like staying at some cheap hotel. They didnt do a great job remodeling. I bought a package which included discounts for shows, specifically Cirque di Soleil. When I got to the hotel, I tried to reserve the show and was told that all the cheaper tickets were sold out. I explained that I only booked this deal to get discounts so I can save money, not spend more on tickets. They told me that I should have booked in advance. How could I have done that when I didn't have the discounts until I checked in???

Also, at some point in the trip our key card stopped working at 2AM. We called and asked for security to open our door. When security came, he was so rude and demanded we show our ids. We told him that they're in the room. So, he made us go downstairs at 2 AM!!!

Just horrible customer service!

03/07/08

TI: Seductive Tantalizing and Fun

by ODeuce at Citysearch

I love the TI. It's always a place we visit for our annual trips to Las Vegas. The bartenders and excitment at Kahunaville are second to none. Flair bartending, dancing free drinks... you got it all. Ofcourse, they make great tasting drinks. We have to see the Siren's show every time were in Las Vegas even though its a bit shamelessly self promoting :). TI has a larger rake for poker games and tourys then then the other MGM/Mirage properties but an excellent place for poker even though the room is a bit small.

• Pros: Sirens of TI: Nightly, 5 Daily Hold'em Tournys, Kahunaville
• Cons: Heavy Traffic, Small Poker Room,

09/01/07

Nice rooms, small unimpressive pool

by jflix at Citysearch

A "nice" hotel if you are on a budget. While the hotel has very nice rooms, if you are younger and looking to lay at the pool, or go to their nightclub Tangerine, I would look eslewhere. Nothing is really wrong with the hotel, it's just that compared to some of the others, it's just not that impressive.

• Pros: Great rooms
• Cons: Small unimpressive pool, average atmosphere compared to other casinos, lame nightclub