Mgm Grand Hotel & Casino

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CSMobileUser2

Joined 5 years ago

It will take almost an hour to get finished.. What is it?

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willabtsm

Joined 3 years ago

Great room service. Easy to navigate, GREAT room service!

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laurine

Joined 4 years ago

Never have to leave. Heck this hotel has it all, great resturants, people and location. I love Wolfgang Pucks! You can take a taxi and be at any part of the strip in 5 minutes. Cant wait for City Center to be completed!

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bgaviator

Joined 7 years ago

Good hotel choice. Don't be concerned about staying at the MGM Grand. It's a good place from the 1 night experience we had here. We were able to get $75/night rooms with a $35 restaurant credit. We got to the hotel at 9 am and went to the check in counter to see if we could get our rooms early, even though official check in wasn't until 3 pm. They told us the rooms were being cleaned and to call the front desk in an hour and the rooms should be ready. Sure enough, we were able to get in. This is on a Thursday keep in mind. Fast elevators in this place! There are so many elevators for each wing that you rarely have to wait more than 30 seconds for one. The rooms have an old Hollywood theme and is very art deco. Very comfortable beds! I didn't want to get out of bed the next morning they were that good. The rooms and bathrooms were decorated nicely, though not as nice as say, The Mirage. The staff at the MGM was very helpful and addressed any concerns and questions promptly. Beautiful cocktail waitress staff in the casino, though not at scantily clad dressed as some of the other casinos. Yes, this place is big...you will walk a lot! Lots of nice looking restaurants to choose from, though they are all pricey. Expect to spend $30-60/meal at most of these places. A note about the restaurant credit: We thought they would just give us a coupon that we could use at the MGM's restaurants, but you actually have to charge the meal to the room, and they will take the $35 off the bill. We didn't know this, so we missed out. Oh well, nice to know for next time.

Doesn't Recommend

lbibeachgirl

Joined 5 years ago

Very disappointed in accomodations and customer service. We took our first trip to LV and figured that the MGM Grand had a great reputation, s o we went with this hotel. We will never go again. First, we waited 2 hours in line as they had overbooked and were farming people out to the Towers, which I hear is very nice, but why did I have to wait because they overbooked? The management crew were a young mand and woman, who after being yelled at a few times, decided they would take care of matters from behind the desk. We waited 2 hours to go to a room on the 3rd floor; we walked down a long and dirty (can they clean the rugs once in a while?)hallway to a smelly (sewage smell each time we walked to our room through the West Wing Bar) bar and then to our room. The room itself was sparse, but nice. Only one chair for my husbnd and I to sit in; No privacy at all; bathroom right on top of the room. It was a disappointing first experience; especially since we picked it because of the name. I must say that the MGM was the best for gambling. The gambling area was very nice, the people working the tables were very nice and the MGM has a good exhaust system that took away most of the smoke smell. The waitresses were very nice and prompt! We actually went to many casinos, and we found that the MGM and NY NY were the best for the smoky smells and service. We LOVED NYNY and if we go back will stay there.

We did try to talk to a customer service person at MGM many times, but it was so crowded each time, so we didn't. I did ask for compensation for waiting 2 hours and was told no. Flat out.. MGM Grand...grand what??

Doesn't Recommend

noisycow

Joined 6 years ago

Prepare to be treated like the steerage on the Titanic. It doesn't matter if you dress well. It doesn't matter if you are 'attractive,' polite and rich.

This place is about putting you in your place socially!! lol I mean if you are into being treated poorly - some people dig that - go to Tabu.

Pay full cover, wait in a line (while the lounge is empty), and finally get inside. Every table - even the tiny ones have a prominent 'reserved' sign ALL NIGHT. Want to sit down? No way Jose! If you pay $400 for bottle service and you burn through that hourly or so + extravagant tips + tolerate the constant warnings that the people 'who really reserved the table" might be coming in any minute - you MIGHT be allowed to sit. Or you can pay $1500 for a dedicated Nicole Richie wannabe server to bring you drinks. That is for you. Not for your parties friends. They are also $1500 unless you communicate with them via two-way radio while they stand in the steerage area :).

You also get treated like a redhead stepchild at PURE, but at least there you might bump into a celebrity or two and they have that great upper deck area.

Here at TABU you get put in your place from the get go. Actually funny because it is over the top. Don't go unless you are into being treated like a leper or you really plan on blowing at least $1.5k on essentially average looking server/models - ie the Nicoles ....

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midyman

Joined 5 years ago

~~~ Rouge ~~~. ~~~ I was very impressed at the serenity I felt there myself. The seating is a few typical close quarters tables close to the bar and the mellow but striking redlights were the best I've deen since my best friends party garage. Along the walls there was close to the ground Middle Eastern type of lounging furniture. It was totally cool having my room down the corridor from it. Simply put it reminded me of a Oriental Opium Den on some movie set. :P

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mrbsjohnston

Joined 5 years ago

This early 30's couple wishes we stayed somewhere else.. Service: Personal service gets lost at this Vegas giant.

Rooms: Spa suite was very nice.

Shows: KA was psychodellic fun.

Pool: Think spring break...loud obnoxious drunks. Not a place to relax and unwind.

In your face action 24-7. Great for party goers.

Doesn't Recommend

racergrl13

Joined 5 years ago

disappointing...save your time and money and go elsewhere. We decided to go to Tabu for a birthday party and had a good size group (9 girls and 3 guys). We had reservations for a table and when we got there the guy at the door (Charlie) said he "forgot about the reservation." He pretends to scrabble to get a table and then starts to get really agitated that we had 3 guys with us. He tells us that he has to charge a cover for the guys ($20/per) if we want our table. He ended up charging the guys half price. In my opinion still too much for what was inside. When we got sat at the table I noticed several other tables still open (which never got filled while we where there). Only thing going for this place is the music, great DJ. There is little to no dance floor and the entire place is disappointing small. Needless to say, after our bottle was empty we headed over to Studio 54 where we all had a GREAT time. I've been to other ultra lounges on the strip and I will never go back to this one.

Doesn't Recommend

ODeuce

Joined 5 years ago

Now The Worst Hotel On The Strip. I am very fond of the MGM/Mirage hotels. I?m a common Vegas vacationer with a hunger for entertainment, great food, and of course the gaming. I have stayed at most the hotels on the strip and old town; I have to say that the MGM is the worst in almost every way. This season I spent the first 3 nights at Mandalay Bay, which was a treat as usual, but ended my last 5 at MGM. I needed in my room while my girl was away with the key. I called the front desk; she said she would send someone up. I was treated very rudely. I followed up after I waited half an hour and then just went to the front desk. I was then told I wasn?t checked into the room. (When I had been added to the room when my girl check in). I had to wait for my girlfriend to come to the front desk to then check me in again. I played a lot of Blackjack between MGM and Luxor. I dropped about 3K evenly over two. Grant it, it?s not a big Vegas sum, but good gamer?s amount. It was like pulling teeth to get them to take my players card. I know because I wouldn?t start really betting until they got it. By the end of the trip we went to check out. We had an offer w/ our players cards that gave us the third night free & $25 food. After checking our players cards they wouldn't honor the third night free and said we didn?t qualify for the $25 food credit. WHAT A REDICULASLY SMALL AMOUNT OF MONEY TO HASTLE US ABOUT. They charged the wrong card after we specifically had them run a different card then the one we booked the reservation with. Our friends that met us at MGM, and who also stayed were double billed. We went back later and DID get it resolved. The rooms were not well dont by housekeeping. The bartenders at Rouge were unaccommodating. My 5 star lady was very unhappy with her stay. Im usually happy wherever I am but I left the MGM feeling like a small-time unwanted guest.

The Good: The sandwich at had at "witchcraft" was very good. The gentlemen I reached at the concierge to order flowers was a delight.