09/13/08

A bit pricey, but very nice.

by Squid42

I stayed at Caesars Palace once back in 2002, but I was very happy with both the service and our room. We were greeted at the desk by Robert, and he was very thorough. He explained everything and told us where our room was (and it was what we requested). The Casino was great and the Forum shops really blew our mind the first time we were there ( an internal hotel mall as big as our local mall's back home). Since then the Casino is even better, and the Forum shops have grown even bigger. We make it a point to visit the Cheesecake factory as our first stop every visit. The aquarium just outside the Cheesecake Factory is also very cool to see, as is the Mythology animated show just in front of the aquarium (on every hour I believe). We did/have not spent much time in Caesars restaurants, so I can't comment on them. We have seen shows there in the past which have been very good (Celine Dion, and Elton John). I was not much of a Celine Dion fan, but the show was still good. In a nutshell, we had great service, rooms were very nice and clean, the casino was great, and it was very central to the LV Strip.

• Pros: Very nice rooms
• Cons: A little pricey

09/10/08

Woke up covered in Insect Bites? Bedbugs or Spider Bites?

by DenverKat

I stay in Vegas about 4 times a year for business. I just returned from my company's conference at Caesar's Palace and I must say the room I had at Caesar's place was the WORST room I have ever stayed in during my 10 years of visiting Vegas!

I can forgive the extremely out dated room (it was clear that I was staying in one of their older towers). But, I cannot forgive the ROCK HARD Mattress that they gave me- my desk has more bounce to it. When I woke up in the morning I had insect bites all over my back. When I checked out of the hotel, I told the clerk about the bites and suggested that they have the room sprayed before anybody else stayed there. I did not mention the cement slab they gave me to sleep on as I didn't want to complain. The response I received back from the gal at the front desk was pure attitude. She said I could fill out a "security report" if I really wanted. I said that my obligation ended there, I told her about the problem and the hotel could choose to do what they wanted with that information. I'm guessing they did nothing. I don't know if there was a spider in my room or bedbugs, but when I got home at midnight I throw everything in the washing machine to be on the safe side.

When I receive a corporate rate that is several hundred dollars a night, I except more from a hotel. Go down the street, spend $79 bucks a night and get a clean bed to sleep in!!!!!!

10/28/07

Very Good, But Not Great

by newstome

This is a beautiful hotel on the best real estate on the Strip. You are in the middle of the action here, and I love this property primarily for that reason. Service for an average customer (one who is not playing thousands on every hand) is average. The concierge will simply give you telephone numbers to make your own dinner and private car reservations, rather than doing it for you like the Wynn and Bellagio. The basic room is okay. It was clean and had a spa tub but no minibar. Also they keep the bottled water and ice bucket on a shelf near the toilet in the bathroom. Yuck! The upgraded rooms are much nicer and do have minibars and flat panel TVs. The property is very large, and that means it is also very spread out. Bring your walking shoes. I'd stay again for the location, but not for the service. It is good for groups that want to party and gamble in a high-energy setting full of beautiful people and surroundings. It is not the place to feel pampered or catered to.

• Pros: Location
• Cons: Service is Average for the Average Guest