Tower of Jewels

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hunter1854

Joined 2 years ago

the only jeweler in las vegas. I couldn't be happier than my experiences with the Tower of Jewels. I have been inside 3 of the Tower locations on numerous times and always find the employees helpful (sometimes too helpful), and always willing to give me more than what I expect. If you sign up as a VIP (no charge to do so) then you will get free watch batterine! There is even more to the VIP than this. You get rebates like frequent flyer miles without blackout periods to use anytime you want or let them build up and get jewelry free!

I thought that the 1st time I went in it was a fluke, but everytime I've gone in it is the same.

The prices are good, the selection is good, the quality is great, and if they don't have it they will make it for you. When i inherit my dad's diamond I'm going to make it into a Lustrous diamond that my friend recently bought. I guess it is a special cut that they own the patent on.

I can't believe anybody could be unhappy with them unless they didn't talk to anybody about it.

Doesn't Recommend

tim777

Joined 3 years ago

won't even back a watch battery. I brought in my seiko pilots chrono for routine battery replacement, the wacth tech chaned the battery and gave it back to me, everything appeared to be fine. the watch is made to be waterproof ,i didn't get water near it for two months, i was washing my dog in the backyard when i noticed the crystal had water in it . few days days later the watch was fryed. i brought the watch in to tower of jewels ,the salesman took the watch to the same watch tech that changed the battery in the first place. the salesman came back out after 2 minutes and said the watch had a broken rubber seal, that tower was not resposible, and that a seiko is a cheap 80 dollar watch to begin with (the watch cost $895.00 when my girlfriend gave it to me as a gift 16 years ago) ,

he said so there was no use spending $500 to fix ..he then went on in an attempt to sell me one of their used rolex watches for 5 grand.

in the past i've had the battery replaced by another jewelery store back home in l.a.. i wish i still had my timepiece instead of the bad experience that the sales team and customer service of tower of jewels gave me . if i had just to another store i'd still have my watch, it dos not take a rocket scientist to replace a rubber seal before closing the back. out of sixteen years i've had the battery changed six times, nothing ever went wrong. and then i walked into the tower and got screwed.

i hope by posting this advisory other feel the sting. to the jackass salesman 'I LIKED MY CHEAP 80 DOLLAR SEIKO!!!"

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Contributor

Joined 10 years ago

Las Vegas' largest jewelry manufacturer, with an opulent signature line worthy of royalty.. In Short
Las Vegas' largest jewel manufacturer provides on-site jewelers who custom create jewelry or repair broken treasures. Serious jewelry investors or big-time jackpot winners will find knowledgeable sales associates, a large array of loose gemstones and an extravagant selection of gold, platinum and diamond jewelry. Diamonds are the specialty here, with most items designed by owner Jack Weinstein and his sons.