Customer Service Stinks.
When I visited this jacks locations I was the only customer inside and no customers in drive thru.The employee on duty inside refused to take my order and told me to use the self check out terminal in restaurant.I asked them A second time to take my order and explained I did not have my glasses to see well.When they still refused and did not offer any assistance I then left and went to In- N-Out burger across the street.
Fast-food chain attracts a drive-thru crowd with its made-to-order burgers and specialty sandwiches.. In Short Since 1951, this quick-serve restaurant has catered to on-the-go motorists, pioneering drive-thru dining and a broad selection of distinctive fast-food items. The menu emphasizes burgers like the best-selling Jumbo Jack--a thick patty topped with lettuce, tomato, ketchup and mayo-onion sauce--but value items like stuffed jalapenos, bacon-cheddar potato wedges, and "monster" tacos are popular, too. Breakfast and sourdough sandwiches, salads and real ice cream shakes round out the offerings.