Team Acme, Inc.

02/10/12

Great Service

by ttofell at Citysearch

The Team Acme staff has done our building sign, put the logo on our company vehicles and done window tinting for us for a couple of years. The service is always great and the attention to detail is always appreciated. If we have ever had a problem it has been rectified immediately. The staff keeps up on new and current materials and is giving us ideas for improvements. I would highly recommend them.

12/20/11

STAY AWAY!!!!!!!!!

by susan dawson50 at Citysearch

WORST CUSTOMER SERVICE, HIGH PRICE ON THIER PRODUCTS AND THE FINISHED JOB WAS AWFUL. LEAKING WINDOWS AND WENT I RETURNED TO HAVE IT FIXED THEY WOULD NOT HONOR THIER WARRENTY.

STAY AWAY I WILL TELL EVERYONE THIS!!!!

08/19/11

Excellent Quality, On Time, Super Friendly Staff!!!!

by Shawna Splinter at Citysearch

These Guy's were Super Friendly the minute i walked into the shop. They had Great Ideas to help make my decision on Label's I needed made in a hurry. They had them done sooner then requested, and They turned out GREAT!!! The Graphic's Were unbelievable. I am very Happy with my overall Experience with Team Acme and i will Definitely Recommend Them to All. Thanks Guys for a great 1st time experience with your Company.

01/27/10

Perfect Product, Knowledgable and Qualified Staff!!

by BKauffman at Citysearch

The guys were top notch. Helped me figure what I needed, beat all other quotes by a LOT, allowing us to get a better product for less than the other option I had originally intended to get. (a full color window perf. instead of solid writing) . I also ordered some magnets over the phone. I chose a custom size and designed the art myself, so it was no fault of theirs when it didn't work due to the rail I failed to notice running along my door. And even though it was not their fault, they spent over a half an hour ( half of which was after closing time) cutting and refitting the magnets to work for me. They didn't even Charge me! I tipped them anyway though, not only because they went so far out of their way for me, but also because even with the tip the job cost less then even printing it at Kinkos, where my mistake would have been my problem.

I HIGHLY recommend these guys!

• Pros: Price, speed, qaulity, service
• Cons: Aweful restaurant next door (Not really their fault I guess)

05/09/08

BAD Customer Service, good price, knowledgable representative.

by SteveB702 at Citysearch

DO NOT go to this place and expect your job done when the guy tells you. Make sure you DROP your vehicle off and do NOT need it back at a certain time.

Now that that's out of the way, I'll be as fair as I can and start off with saying that when I called, the guy on the phone won my business by being very knowledgeable and friendly, and having the best price. Saying I would be waiting while the job was to be done, I made an appointment a week in advance, was told it would take an hour, 2 at the most. I called before coming in to make sure it was a good time, and was on time to my appointment. I dropped off the car, went for a walk, came back 1.5 hours later, and they hadn't even started. I asked for status and was told it would be another hour, and I waited outside, 5 minutes later they closed the door and I couldn't see my car. I waited outside for an hour, it still wasn't done... 15 minutes later it was done. I expressed my feelings kindly to the man at the counter... he interrupted me and I had to ask him to let me finish. He never said he was sorry, never showed any sympathy, and didn't admit to any kind of wrong doing whatsoever, and explained to me this is why they recommend dropping off the car 99% of the time (I guess I was in that 1% when I called). I also that if anything else should go wrong, this guy would still have the "I can do no wrong" attitude and not care at all. I regret using Team Acme Glass & Tint.

• Pros: Knowledgable, good price, friendly.
• Cons: Can't stick to an appointment time, hard to believe they care if something goes wrong.