3480 Spring Mountain Rd, Las Vegas, NV | Directions 8910236.127108 -115.187207
I was approached with respect and knowledge by the sales respresentative, Pablo. He was very informative, kind and very helpful. He should be recognized as such. Also, the Finance Manager, George, was very professional, very experienced and informative and was kind and very helpful to me also. My experience was wonderful at Planet Nissan and I would absolutely recommend their facility & Nissan.
Our salesman "Magic" was extremely helpful and wondeful to do business with.
Rod Loving met me on the lot late evening when it was cooler and patiently showed me all the vehicles I wanted to see until 11:00 pm. I came back the next morning and bought a car.
Salesman was excellent I did not come to the dealer to buy I new car I just came in to explore my options because my lease was up. The salesman helped me explore my options when I told him I would like to keep the car or get a new one just like it the salesman asked me my needs and concerns!
I got the car I wanted and at a low interest rate – I went to planet Nissan to get my oil changed on my altima. While I was waiting one of the salemen named Sal approached me about getting a new one. I decided to at least test drive it I had some time to kill anyways. I drove the new coupe and I fell in love! Sal did such a great job with showing me all the features and options. He said "lets work out the numbers and see if they will fit in your budget. I was very surprised! Not only did I get a car I loved, but I also got a lower interest rate and they kept my payment the same! They didn't even run my credit because I bought my previous car there, they said I was preapproved! Which was a miracle because I just went through a shortsale on my house. Thank u Sal for my new car!
Thank you Planet Nissan! – I went to Planet Nissan in November and when I arrived I was greeted by this really friendly woman named Gina. She smiled and welcomed me and then asked me if I wanted to go inside and get some coffee while we talk about the vehicle I was interested in. I immediately had a good vibe about this place! I was not attacked when I drove on the lot, and also Gina actually listened to my concerns and then offered her advice based on what I wanted. I decided on a vehicle and then Gina introduced me to her coworker Kamren. Kamren and I went on to test drive the Altima, and I was impressed at how knowledgeable he was. He explained every feature and function about the vehicle from the engine to the trunk! (I have purchased 3 vehicles prior to this one, and never had a test drive like this one!) I am the type of person who needs to "sleep on it", and I do not liked to be pressured in buying the car before I am ready. I told Gina that I wanted to go look around and also get something to eat. She said that was fine and gave me her card. I went to another Dealership, and did not have even close to the same experience I had at Planet Nissan. WHen I walked in the man at the door asked my if I was ready to buy today, and if I needed my husband to make a decision all before we even sat down! (and I am not even married!) While, I was at the other place, I got a call from Gina thanking me for my time and to see if I had any questions. Extremely classy! I told her that I was on my back to get the Altima! Once, I came back she had informed me that Kamren had already had the car cleaned and gased up for me, and all that was left was to sign the papers. I went right into one of the offices where you do the paperwork with the Manager Mike May. He was so funny and helped make the process go by so much quicker. Before I left the dealer, Kamren even set up my first service appointment so I did not forget! Even after I bought the car, they called me to check up on me and also sent me a thank you card, thanking me for my purchase. I really felt that they appreciated me, and I was not just another "Sale". Thank you Gina, Kamren, Mike and the whole Planet nissan team for everything!
The finance manager was wonderful – Sam was my salesperson and he was top notch. He was very professional and personable. I will recommend Sam to all I know. Cliff the finance manager was wonderful. He was very professional as well as friendly and considerate.
The whole team was amazing – I recently went to planet to get an oil change, jose was my service guy, when i got there he greeted me by name, was very pole and professional, as my service work was getting done, a young man by the name of robert approached me and asked of o wanted a cup of coffee, turns out he was a salesman, and wanted to know If I wanted to trade cars, I told him no as my finances weren't where I wanted them before buying, he said ok thank you for your time, which I thought was wierd, adger a few minutes I went to robert and asked him about the deals available... We looked at a couple of cars and I found a new one with a few more positions than I already had, so I agreed to look at some numbers, then came the closer, cliff.... He wasnt like the other car dealers I've worked with in the past he was fun energetic and very knowledgeable. They worked my deal to where I had no money down, a lower payment, and no payment for 90 days, these guys were so great to work with the whole team was amazing
Overall, very impressed – I've taken my 2002 Nissan Altima to be serviced at Planet Nissan since they opened in 2003. I had about 180k on my vehicle, and as much as I loved my car, it was time for a new one. With everything thats happened in the last couple years, wanting a new car and getting a new car is two different things. I took my vehicle in for an oil change certainly not expecting to be able to leave with a new one. I figured with recent credit issues I would not qualify. Mandy, a lovely girl from the sales dept was getting coffee in the service lounge during my stay. I asked her a few questions about the goodies on the new Altima I knew my car did not have. All the while wondering while I was asking in the first place. Of course, the next question was ""would you like to drive one"". I promised her I was not able to buy a vehicle ""right now"", but she insisted and Im so glad she did. I loved the new Altima and all the changes they made. (like the 2-door coupe, heated seats.....) and before my oil change was finished I was already talking to George from the finance dept. filling out paperwork.
I drove my brand new black 2 door coupe Altima off the lot before noon. I still cant believe I was eligible, AND I have a full warranty until 100k, with all of my services paid until 45k miles.
I've always been impressed with the service dept. but now equally impressed with Sales. My daughter just bought a new Versa from Mandy and Avan. They both give exceptional service and they will have my business for life!!!
This is simple. I've bought upwards of 30 cars in my lifetime. Recently visited planet Nissan for a new truck and was pleasantly sold by someone who actually knew their product and how customer service should be. Price was better than expected and they gave me my first years maintenance and registration for free. Going back next week to get my wife a new maxima. Love my nissans and planet as well!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Carl's Body Shop on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.