Sahara Coins

Mixed Experiences..!!

by Moosgold at Citysearch

I have been to this place few times and spent enough time walking around, looking pretty much every section of the collections.

1. As someone said, good collections and no doubt the place is kept bit tidy and well labelled and so on

2.The neighborhood is great, anything on the West side of the town is great especially closer to Summerlin, so very nice location, lots of parking and decent people, so comfortable to go and see coins.

3.You got to ring the bell and wait at the door for them to open, it is ok with me but not sure if everyone will feel ok, being such a huge collection of precious metals in one place, I am sure anybody would like to be careful..?

4. People in the store, Ok not bad, you can call and talk to anyone, it is not a problem, I called up the Manager on a issue I had, he did came to the front desk to talk to me, so this is also fine. They can do little better on this human relations, they have to be more pro active and bit nice to people so that no one can say they are rude in general. Rude due to arguments and fights are a different thing, I can not say anything as I did not have such experience, so someone else might have and a good customer service is 100% problem free, if two of the five folks here rated one star, that is area Sahara coins must pay attention, I would if I own such store?.

5.My greatest disappointment is the price. I will not buy again at Sahara for just one Reason, their price is awful and unworthy to pay such a huge price as someone said 5 dollars above the spot price on silver, and 100 on gold is simply unacceptable and I feel it like a robbery, sorry? that is my feeling.

6. I received a email, as I subscribed to their announcements and offers etc, as per the email, they had an offer on Bullion silver coins (I guess Buffalo) few months ago, it said no extra charges same as spot price or something along the line, that it was an attractive invitation. When I checked the price, selling price, it was not what you see on that screen, they have their own price, and it was certainly 4 or 5 dollar above the spot price, instead of buying what I went for, just got 5 silver coins, before buying I called up the manager and asked this is not what you publicized in your email. He tried to convince me with some explanation like no tax, no extra fees and such that I was not happy, walked out with five coins, this is few months ago when the silver price was about 33 or 34? because they priced 5 dollars more, that is like priced 3-4 month a head, so when I looked at the price now it is about $41 dollar by market close, and this is what I paid few months ago, it is a terrible feeling, especially the silver and gold ran like a rocket, every few months one can make a great profit, if you just buy as an investment, it is not worth to pay Sahara Prices. Again, the manager has to work here to improve, I will not buy any more with Sahara.

7. Prices are not competitive and not reasonable, period. Let every thing be hunky dory, if the price is not good, it is not attractive to me, I do not care what else is great.

that is why I can give only two star..!

horrible, ignorant, threatening

by lickit at Citysearch

I had been there many times, not impressed at all but they had what I wanted just over spot. I spent tens of thousands of dollars there, never again. if you spend over a certain amount you are reported to the IRS, and they send a letter stating that. I lost the letter and called to get a duplicate, Cheryl was an ignoramus, I needed that to source the money to secure a loan, and she is refused to re-issue a letter they had previously sent, I called her an ignoramus and I needed to talk to a manager and she just hung up on me. I called back to talk to a manager regarding the issue, Mark who is the owner, told me in a threatening way " come to the store and lets see what happens", I didn't call for a fight, I just wanted a letter to source the money, these are very wealthy people who take advantage of others and get away with it, that is the only explanation for their attitude over a very little issue, questionable ethics. I wasn't unreasonable or out of line. Cheryl was simply ignorant and unwilling to help, and Mark was threatening, what was that "come to the store"? I can defend myself but as a doctor I have a license to protect, that was totally uncalled for. They treat people like garbage and get away with it, that is how the wealthy operate with absolute power and impunity. nothing will come of this and they will continue with business as usual.

Greatest Coin Store on earth period..

by BigCoinCollector at Citysearch

I just found this store after moving here from Southern California. I am a very knowledgeable Coin buyer and seller having been a collector of rare coins and gold and silver for over 25 years. I have read all of the reviews on this company and after visiting Sahara Coins it has become obvious to me that some, if not all, of the negative reviews have been written by very envious competitors. This store and its employees go above and beyond with the knowledge they have. Jeff is a lifetime member of the EAC (Early American Copper Club) and loves sharing his knowledge with anyone whom asks. Mason Is and outright expert on Morgan Dollars and many other series of U.S. Coins. Mark, the owner, i found out was chosen by the State of Nevada Treasurer to appraise all of the States holdings and is the Expert of choice for the Pawnstars series on the history channel. He possesses a depth of knowledge that is the strongest i have seen in all my years dealing with some of the best Coin Stores in the country. They are the only store that plainly states their buy and sell prices for over 6oo items right there on the Projection screen inside the store. When i was in a couple of other stores in the Valley before finding Sahara Coins i would always hear the others say "What do you want for it" hoping of course that the customer would say a figure much less than the item is worth. I have never heard this at Sahara Coins and i have spent countless hours in this store. I have access to the entire internet and all of the by mail coin stores but i feel that Sahara Coins earns my business over and over again every time i walk in the door. I have never spent so much time writing a review but these folk deserve it.

• Pros: Selection, Friendly Staff, Pricing, Fairness, Knowledge
• Cons: Hours

Pawn shop prices

by Unhappy customer at Citysearch

They have a very nice selection but the prices are horrible. They are charging nearly $5 over spot, for silver per ounce and $100 over spot, for gold per ounce. I do not recommend you shop at this store if you value your money. You will do better on the internet.

• Pros: good selection
• Cons: Very high prices

Great store and Awesome inventory

by SacStar at Citysearch

I have gone into Sahara Coins many many times to buy my favorite; American Gold Eagles. They have an amazing staff that is very helpful I spoke with Raymond on the Phone and he gave me bullion prices and answered some very odd questions i had, he also let me know that i can get the buy and sell spread on there site www.Saharacoins com. I went in to buy some bullion and was greeted very kindly by Cheryl and was able to speak with the owner Mark about how he aquired the beautiful motorcylce that they have in the shop. I also wanted to sell some silver bullion and trade it for gold so i work with Jeff in the buy booth and he was amazing, i had sold many times before but he still walked me through all of his steps to be sure that I knew what was happening with the deal. As i was leaving i had a few other questions and the only one readily available at that time was Mason, and needless to say I left with a wallet full of business cards and some very nice Eagles. I was lucky enough to work with the entire staff of Sahara Coins and I am looking forward to doing business there for years to come. The one down side is that the store closes 30 minutes before I get off, so I either haveto sneak there on my lunch or on a Saturday.

• Pros: Great Customer service, Very informative website...
• Cons: Store hours, they close just before i get off.