DO NOT EAT AT THIS PLACE SERVICE IS RUDE. I should've learned a few years ago when I went and ordered a lemonade and when I tasted it I sent it back because it was too strong and sweet. I wasn't going to drink it! So the waiter took it back but he made sure to let me know I was going to get charged for it anyway. Chinese people are the worst in customer service. Tonight we had a group of 16 people and when I told them how many they made an ugly face as if we were going to give them problems. They gave us two separate tables, we asked if they could join them and they said no, when I asked why, the manager came to me in a very rude tone and told me that it was because we didn't make a reservation, so my next question was: Is that why you can't join the tables? because we didn't make a reservation? As far as I know I never had to make reservations to go to this place before. The manager was just upset because we were too many and mostly BECAUSE WE WERE LATINOS!! It was so obvious, Chinese people are very racist! Don't believe the hype of the Best of Las Vegas crap, that's just a business that the local newspaper does and it involves money, so that they can get the title and that's how they get the "prestige". The real truth is that Joyful House is one of the worse places I've ever been to.
terrible and way over priced. Went in for a late dinner and order two items crab with ginger and scallions and spicy salt squid. The crab tased like it had been dead for days and the squid had very little flavor almost like it was just dredged in flour. Both me and my date had hot tea and water and the bill was $31.00 without the tip. I will never go back it was terrible.
Good food that is worth going to Las Vegas for. I was planing to vist Las Vegas with my extended family (total of 5 of us) and I heard about this place on food network. When we all got in from Detroit, we took an extended cab ride to the place and found that the parking lot was empty! That was not a good sign! But in this case that sign was wrong. The food is delicious !!! We ordered a family meal and we had enough to take back to the hotel after we had eaten our fill. The hot and sour soup was wonderful it had wonderful balance. Two of my family have been to China and they said that the only better was found there. The place started to fill up as we were leaving... I guess we are not like the 24hour vibe that is found in Vegas. The only thing that I DID NOT LIKE was that the food was not cheap. I hope that when I come back to Vegas ... moving there in a few years that they are still there and a little less expensive.
Joyful Joyful. Joyful House is my most favorable restaurant in Las Vegas. Their salt & pepper lobster are the best seafood dish that I have tried in town. It was so crispy & the taste was so good that I can't stop until the last bite. Their waiter are very helpful & friendly to me & my family. Their fine wine list also impress me so much, I think no where in town can compare with their incredible price. I went to this restaurant since I moved to Las Vegas in 2001, I love this restaurant because they can always maintain a very good service & food quality, I never been disappointed over there. Joyful, keep it up!!
Good for late night eating. I recently visited joyful house and the food was not anything special, I liked the quickness of the service and the hours of operation are great. The restaurant does not look nice inside or out so don't expect first class. You can get the same quality food from China Joes anywhere in town. I would not really reccond it to anyone.
What a ripoff, Beware!. There wr 4 of us, the order- taker suggestd different foods & seafood specials. The food was average, nothing special. We wr shockd to see our bill, then the order-tkr sd, that $120 4 lb lobster & $109 2 lb fish were frm Australia & high quality. When he suggestd it, he didn't mentiond the price, we didn't expect that this kind of plc, a hole in the wall-kind of dirty restaurant will chrge that much, even the fancy plc doesn't chrg that much. We tld him that thy shld hv inform us & he sd, thy don't want to insult thr customers. We sd, for that price, you shld hv sd smthing & thr r alwys plenty of respectful nice ways to inform customers, that's way over-priced. We don't wnt to argue anymr & we just pd it! I was so disappointd & will report thm to Business Bureau.
Recommended with 2 misgivings. Good food but with two cautionary notes: 1) language may be an obstacle when ordering, and 2) go with a group so that you can order a number of entres and share. The place was packed on a Tuesday evening, so the it certainly gets customer approval.
Chinese food. My family and I celebrated my 40th birthday at Joyful House. We all had a great time. Philip and his staff took wonderful care of us. The food was hot and delicious. No one left feeling hungry! We had ordered 2 different group dinners for a nice variety. We will definitely be back and recommend Joyful House to friends and family.
Will Dine Here Whenever We Visit Vegas. We recently held our wedding reception at Joyful House Chinese Restaurant and were overwhelmed by the entire experience - from the long-distance planning to the actual dining experience. Their expertise, customer service, professionalism, and cuisine were outstanding! The menu, the accommodations for our guests, the servers, and the personal attention truly made our wedding day very memorable. We had 55 guests and 90% were from Hawaii. All were very impressed. The food was outstanding. My favorite was the Hot & Sour soup, which was the best we've ever had. The beef dishes were very tender and flavorful. The noodles were done perfectly. Those are just to name a few. You can count on us to dine at Joyful House during our future visits to Las Vegas. Thank you, Philip and everyone at Joyful House for what you do best -- "Exceeding your customers' expectations!" Aloha -- Daryl & Darlene, 6/22/2002
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