4215 Spring Mountain Rd Ste B101, Las Vegas, NV | Directions 8910236.126379 -115.196995
WORST CHINESE RESTAURANT EVER!!!!. THIS PLACE SUCKS! Their water smells like SHlT!!! Jst like their service! They ask you if your ready when you just sat down and the rest of your party is not even there yet. how are you going to ask one person what kind of drink they want and leave without asking the other 5 people clearly sitting in front of you!? You cant really say its because they are Chinese and thats just the way they are! Ive been to other Chinese restaurants and they provide better service. There should be a no star choice for this one. AND DONT ORDER THE DUCK IT ONLY LOOKS GOOD.
Worst Service & Food in my LIFE!!!. This is the worst restaurant I've been to in my ENTIRE LIFE and I've been to LOTS of restaurants. I can't believe they are in business. They should be shut down my the health inspector and the wait staff should all be fired. And what the hell was Zagat thinking when they gave them a good review. ARE THEY SMOKING CRACK? Does say much for Zagat. I will never take another recommendation from Zagat. Obviously they were paid for a good review.
I had heard a lot about Sam Woo being good, and whenever my husband and I passed by this restaurant, we usually saw it packed with Asian people. So I figured- OKAY!! Lots of Asians, must be good, gotta try the place out. We went one night, and my husband ordered some garlicky pork dish, and I ordered duck noodle soup with vegetables. His dish came within 5 minutes, and I have to say, it was pretty good. Mine took about 15 minutes- hardly a long time. And the first thing that hit me when the plate was set down was the SMELL. It reeked SO BADLY of rotten poultry bone- the duck, the broth, even the spoon smelled horrible. I tried- I mean I really tried- to put the spoon to my lips to drink the soup, and whenever I did, I got nauseous. Even my husband agreed that it really stunk. I knew if I tried any harder, I would've wound up vomiting it up- no sarcasm, it really made me and my husband gag. I have never in my LIFE sent back a dish- never ever ever- but I had to send that one back, I couldn't even get through one sip of the broth. The waiter was, of course, pretty pissed off with me. I explained to him that I meant no disrespect, but that I truly couldn't eat it, that it smelled REALLY bad (I even asked him to smell it, which he didn't), and I'd be happy to order something else. He grumpily brought me another menu, which I looked through and decided to order seafood (I was traumatized by my meat experience). I called our waiter back over, and he immediately said that once I order this dish, I couldn't send it back. After I explained to him that I wasn't in the habit of sending food back, I ordered the seafood dish. He said the portions that particular dish were really big- easily enough for two people- and that I might want to pick something else. I smiled, said I'd take another look, and that was the last I heard from him- he completely ignored us after that, despite my repeated attempts to get him to come take my third and final order. I wound up leaving the restaurant without eating anything.
Now, I don't think I was rude or unreasonable. And I wouldn't say the service is overly bad- I have been to many Chinese or Vietnamese restaurants where the waiters aren't overly friendly. I realize that they aren't being rude, it's just the nature of their service industry, it isn't American-style. And I'm fine with that. But THIS particular waiter pissed me off. Is it my fault the food was inedible? I was prepared to order something else, wasn't I? What a big baby he was. We'll NEVER go back.
And would I recommend it to anyone else? A resounding NO would be my answer. It's one thing to serve bad food, but don't couple it with bad service too. Plus, the place doesn't seem too sanitary. Look elsewhere.
Fast, Greasy and tasty!.
Sam Woo is a nice restaurant that caters to an Asian crowd.
The waitstaff is not trained to give the all American Customer Service. You kind of have to be demanding when you want a refill on water or drinks. Don't worry, you won't offend the waitstaff, just don't expect them to notice that you need a refill.
They focus on getting you food, hot and flavorful.
They have a bbq, this is not the type of BBQ like Lucilles, this is Asian style market BBQ, you can get your duck, your pig, and you can get it chopped up right before you. It's popular because this is the way asians like it. Fast, quick, large enough portions to share with the family. It's also cheap.
Scary BBQ-Heads in the window.
I live in the Chinatown neighborhood and Sam Woo has been a stand out establishment with several Zagat awards and other raves so I had to give it a try.
a small diner in chinatown-a few boothes-small & crowded-kinda dirty-tea kettle was rusty & stained
from the person that seated me, to the busboy, to the waiter, to the cashier-nobody spoke any english-i ordered #13 & food came instantly-had to find cashier to get check to pay & leave
no attentive or friendly at all-seemed a little challenged if you know what i mean!!
worse service than a buffett
this place has a wall full of zagat & best of... awards?? how??
well i think i got what i ordered the menu said #13 bbq pork spare ribs
i got them intantly-before my drink!!
they were chopped int bits with lots of bone & grissle clearly visible
it was hard & bony -no bbq flavor-very greasy & salty
my jaw started hurting from having to chew so much after just a few pieces-i had to get the last piece out of my mouth fast!!
i have had 10x better ribs off the worst buffet
truly disappointing!! i noticed a lot of people were getting soup & noodles??! not your typical bbq i'd say
what is a chinese dessert?? anybody.
from the strange things hanging in the window to the terrible food & service. don't waste your time & money.
$10 buffet anywhere is better
worst place to go.
for those of you who want "bad" service and poor value, this is the place to go. I have never seen worse service from a restaurant in my life. And I have been to a few.
There was not one staff member that had a smile. We were greeted by a pathetically motivated lady. Then to be ignored by the waiters.
I "DO NOT" recommend anyone to this place.
Take your money somewhere else where you will be much much happier.
Tasty food, always crowded. I've eaten there and have just gotten food to go. I like the BBQ Pork and Roasted Duck, both are very tasty. I've had a few other items there that were pretty good, above average. The person I was with had a seafood mix dish that liked it, I tasted it but thought it was bland. I'm not big on seafood anyways. The place is usually pretty crowded every time I'm there, the majority of staff does not speak English well if at all and they only accept cash. This place is worth a shot, it surely beats a lot of the other Chinese restaurants in that area.
Awesome Duck!. I've yet to have a bad experience here. I really love the food, especially the combo bbq plate. The duck is really out of this world! And the shrimp with walnuts is really good too. As soon as you sit you get a teapot of jasmine tea, you don't even have to ask for it. My husband and I look forward to eating here. We haven't been to any other places in Chinatown (except Kung Fu which we walked out on) so I really can't tell you if it is the best place to eat in Chinatown, but it is pretty darn good as far as I am concerned!
To be closed or not to be?.
Decent food, however on my most recent attempt to eat there last weekend it was closed!
We later found out by asking an employee at next door 99 market that the Health district closed them for I guessing excessive violations.
This is not the first time I've heard this rumor for Sam Woo? What's the problem, and is it safe for us?
Proceed with caution. This place features far-from-Americanized menu items..
As the name suggests, this is not a place for the tofu-and-bean-sprout crowd. But the restaurant does offer good prices, value and variety. With whole BBQ pigs, ducks and chickens hanging in the front window, there is no doubt where this kitchen does its best work. The BBQ combination plate is overloaded with rosy sweet pork, caramelized duck breast and whole chicken parts.
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