Sam Woo Bbq Restaurant

02/14/11

WORST CHINESE RESTAURANT EVER!!!!

by bclv2600 at Citysearch

THIS PLACE SUCKS! Their water smells like SHlT!!! Jst like their service! They ask you if your ready when you just sat down and the rest of your party is not even there yet. how are you going to ask one person what kind of drink they want and leave without asking the other 5 people clearly sitting in front of you!? You cant really say its because they are Chinese and thats just the way they are! Ive been to other Chinese restaurants and they provide better service. There should be a no star choice for this one. AND DONT ORDER THE DUCK IT ONLY LOOKS GOOD.

02/27/10

Worst Service & Food in my LIFE!!!

by juliecastlemgmt at Citysearch

This is the worst restaurant I've been to in my ENTIRE LIFE and I've been to LOTS of restaurants. I can't believe they are in business. They should be shut down my the health inspector and the wait staff should all be fired. And what the hell was Zagat thinking when they gave them a good review. ARE THEY SMOKING CRACK? Does say much for Zagat. I will never take another recommendation from Zagat. Obviously they were paid for a good review.

• Pros: nothing
• Cons: everything

01/31/10

Yuck!!

by uvictor at Citysearch

I had heard a lot about Sam Woo being good, and whenever my husband and I passed by this restaurant, we usually saw it packed with Asian people. So I figured- OKAY!! Lots of Asians, must be good, gotta try the place out. We went one night, and my husband ordered some garlicky pork dish, and I ordered duck noodle soup with vegetables. His dish came within 5 minutes, and I have to say, it was pretty good. Mine took about 15 minutes- hardly a long time. And the first thing that hit me when the plate was set down was the SMELL. It reeked SO BADLY of rotten poultry bone- the duck, the broth, even the spoon smelled horrible. I tried- I mean I really tried- to put the spoon to my lips to drink the soup, and whenever I did, I got nauseous. Even my husband agreed that it really stunk. I knew if I tried any harder, I would've wound up vomiting it up- no sarcasm, it really made me and my husband gag. I have never in my LIFE sent back a dish- never ever ever- but I had to send that one back, I couldn't even get through one sip of the broth. The waiter was, of course, pretty pissed off with me. I explained to him that I meant no disrespect, but that I truly couldn't eat it, that it smelled REALLY bad (I even asked him to smell it, which he didn't), and I'd be happy to order something else. He grumpily brought me another menu, which I looked through and decided to order seafood (I was traumatized by my meat experience). I called our waiter back over, and he immediately said that once I order this dish, I couldn't send it back. After I explained to him that I wasn't in the habit of sending food back, I ordered the seafood dish. He said the portions that particular dish were really big- easily enough for two people- and that I might want to pick something else. I smiled, said I'd take another look, and that was the last I heard from him- he completely ignored us after that, despite my repeated attempts to get him to come take my third and final order. I wound up leaving the restaurant without eating anything.

Now, I don't think I was rude or unreasonable. And I wouldn't say the service is overly bad- I have been to many Chinese or Vietnamese restaurants where the waiters aren't overly friendly. I realize that they aren't being rude, it's just the nature of their service industry, it isn't American-style. And I'm fine with that. But THIS particular waiter pissed me off. Is it my fault the food was inedible? I was prepared to order something else, wasn't I? What a big baby he was. We'll NEVER go back.

And would I recommend it to anyone else? A resounding NO would be my answer. It's one thing to serve bad food, but don't couple it with bad service too. Plus, the place doesn't seem too sanitary. Look elsewhere.

• Pros: Quick
• Cons: Bad service

10/25/09

Fast, Greasy and tasty!

by Rathy83 at Citysearch

Sam Woo is a nice restaurant that caters to an Asian crowd.

The waitstaff is not trained to give the all American Customer Service. You kind of have to be demanding when you want a refill on water or drinks. Don't worry, you won't offend the waitstaff, just don't expect them to notice that you need a refill.

They focus on getting you food, hot and flavorful.

They have a bbq, this is not the type of BBQ like Lucilles, this is Asian style market BBQ, you can get your duck, your pig, and you can get it chopped up right before you. It's popular because this is the way asians like it. Fast, quick, large enough portions to share with the family. It's also cheap.

• Pros: fast food, lots of flavor, large menu (variety), duck
• Cons: no one really speaks english (fluently)

03/29/09

Scary BBQ-Heads in the window

by scottdavislasvegas at Citysearch

I live in the Chinatown neighborhood and Sam Woo has been a stand out establishment with several Zagat awards and other raves so I had to give it a try.

a small diner in chinatown-a few boothes-small & crowded-kinda dirty-tea kettle was rusty & stained

from the person that seated me, to the busboy, to the waiter, to the cashier-nobody spoke any english-i ordered #13 & food came instantly-had to find cashier to get check to pay & leave

no attentive or friendly at all-seemed a little challenged if you know what i mean!!

worse service than a buffett

this place has a wall full of zagat & best of... awards?? how??

well i think i got what i ordered the menu said #13 bbq pork spare ribs

i got them intantly-before my drink!!

they were chopped int bits with lots of bone & grissle clearly visible

it was hard & bony -no bbq flavor-very greasy & salty

my jaw started hurting from having to chew so much after just a few pieces-i had to get the last piece out of my mouth fast!!

i have had 10x better ribs off the worst buffet

truly disappointing!! i noticed a lot of people were getting soup & noodles??! not your typical bbq i'd say

what is a chinese dessert?? anybody.

from the strange things hanging in the window to the terrible food & service. don't waste your time & money.

$10 buffet anywhere is better

• Pros: Service was fast so I gotta outta there quick
• Cons: whole animals in the window, gristly meat,rusty tea kettle,n