03/27/08

worst service ever!

by KourtneyG

I had hopes a fun light hearted wedding ya know? I though well Davids Bridal seems affordable and still nice..I went in 20 minutes before my scheduled appointment time, where I was greeted by a smiling woman..well they didn't have my last name right in there appointment book, which was no big deal she took my name said she's pull up my registry and for me and the group I was with to look around and see if there was anything I liked, let the know well we did and it being my first wedding we I was unsure of the sizes wedding dresses ran in so I took one I liked off the STANDS and asked for some assistance just then my sister came and said someone just yelled at us for taking dresses down from the STANDS even though they were in bags and still on hangers I was like oh no..well just then a very rude power HUNGRY sales woman came around apparently she had ran and got her co-worker and they were looking at us as if we were going to run out of the store with the dress I immediatly began apologizing explaining the woman at the door told us to look and we truly didn't know she said well she's new so she doesn't know anything! I was thinking well go talk to your employees not your customers whose supposed to spend alot of extra money finding the dress of her dreams!.well we were pretty much scolded like children, I felt like leaving immediatley but I had driven to Nevada from Utah and don't know my way around vegas very well...my group sat on the couches it was now 20 minutes past my appointment time..and finally a different woman asked if we needed help I informed her about what had happened she did apologize nothing was ever said to the other rude sales person and they got me in a dressing room, the dresses were "OK" I ended up trying on two and just getting the best of the two I felt frazzled and disrespected I didn't really want to give this business my money and I know my wedding will be wonderful but I don't feel I got the perfect dress.I dont recommend this place

• Pros: dresses oka
• Cons: staff very disrespectful and rude