Fitzgeralds Casino & Hotel

05/19/09

Fitzgerald cutomer service advice...call the bellagio

by CSMobileUser at Citysearch

They didn't have the type of room we reserved available when we checked in...so were stuck sleeping in separate beds like my grandparents. The room we did get was old, dirty, and the toilet didn't work. They fixed the toilet just to have it leak again 3 hours later. Susans advice at customer service was to just call the bellagio next time (we did). Don't stay here unless you like crappy rooms and long waits for elevators. When you do finally get on their overloaded....try the freemont instead

11/23/06

Great Gaming at The Fitz

by radsxw1 at Citysearch

We always make our way to the Fitz to play blackjack when in Vegas. The atmosphere is that of 'Old' Vegas instead of the one found on the Strip. When it comes to food Limericks steakhouse is a great bargain. The food is great and the price is right for the quality. The staff in the casino and the restaurant were courteous and helpful.

• Pros: Value and price

08/06/06

Great entertainment is about all that was good when I stayed here.

by gambler4fun at Citysearch

To start they had me set up with three people in my room and it was only me! Then I am informed after I check in that each time I used the phone in the room I paid for, would cost me a addtional $1.00 per call or $1.00 each time I connected my pc to the internet (how cheap is this?!) Some of the elevators had air most did not, one day I had to wait for 30min on the 26th floor to get a elevator then it stopped on every floor going down (apparently this on the only one working out of 6)! The rooms are not as they appear on the travel site, my view was a lot of parking lots. Security was rude! I was trying to take a pic of a band that was playing right outside and was told by security I needed to move on ( even though I'm a guest that helps pay him!) then three minutes later I seen him allowing two females doing what he would not me! The one highlight of my stay at the Fitzgerald's was the show by Steve Connely, he made my vacxation, he didn't profess to be Elvis, but he sure could sound like him! Excellent job and his back up singer was GREAT too in her solo act!! I think this hotel needs to loose a couple of stars and then maybe they will get it together. As of now I would never stay there again, a dumpy hotel would be better, at least they treated you decent! They claim to have the loosest slots downtown, DON'T beleive them!!!

• Pros: Good entertainment in show room
• Cons: Rude employees and cost of each telephpone call made from room.