Hugo's Cellar

01/03/10

Old school Dining

by llyonize at Citysearch

We went here on the recommendation of a local. We showed up around 8pm without a reservation, The maître d’ told us it would be about 45 minutes, ok so we figured we would sit at that bar and have a drink. His assistant came up to us about 15 minutes later and told us we would be seated next, as we headed back to our table they handed me a red rose, which they do for all the ladies, a nice touch, but the maitre d' then proceeded to tell us that really we were not next his assistant made a mistake, but he would seat us any way....uh thanks. Anyways, the place is very old school, you have a "staff" waiting on you..which I almost found silly as we placed our order, then the second waiter came to take our order also a few minutes later. I ordered the lobster, which I enjoyed, my boyfriend order rack of lamb, which he did not like. They make your salad to order in front of you which was cool. All the wait staff was very nice. Between salad and the entree they gave you sorbet to cleanse your palate. They had a nice selections of deserts, but we did not get one, but they gave us a nice platter of chocolate dipped fruit. All in all, it was nice, but probably would not go back again.

• Pros: Attentive wait staff.
• Cons: Expensive

03/06/09

Excellent Service and Food

by Squid42 at Citysearch

My wife and I just got back from a trip to Vegas and ate at Hugo's Cellar for the first time. I'm not sure about the two reviews before mine (They seem to have a personal beef with someone). Our experience was great. We had reservations, but arrived early and were seated anyway without issue by a friendly hostess. Our two servers were Michael and Anthony. Both of them were very attentive and knowledgeable about the food and proper restaurant etiquette. Our food was cooked to perfection and was equally as tasty. Our salad's and everyone else's salad (that I could see) were prepared in front of the tables. The price was not cheap, but at the same time I have ate at many other Vegas restaurants that cost more with much less to offer. We rarely travel off the Strip to eat, but from now on Hugo's Cellar will be one of our destinations every time we visit Vegas

• Pros: Great food and Service
• Cons: Downtown and not on the Strip

02/04/09

Hugo's Cellar lost it's touch

by nancy213 at Citysearch

We have been going to Hugo's Cellar for years. They lost their touch. Food was just okay. Salad use to be tossed right in front of you but the dressing is just poured on. Hostess needs to improve on her people skills.

02/01/09

rude hostess

by 3putpar at Citysearch

the hostess seats my friend and i (two males) and returns 30 minutes later when were on our salad course to say that my friend is not wearing appropriate attire and offers a stiff white chef's shirt. my friend wore a sleeveless vest w/ jeans and leather shoes. the dress code is "neat casual". we saw men w/ t-shirts, shorts and flip-flops. no problem for them, but she suddenly had a problem w/ my friend. i say suddenly because she didn't have a problem when she greeted us and sat us earlier. she personally apologized to me later, upon which i dismissed her attempt as i find her decision-making on this matter to be indecisive and weak. i'll never eat their again, i told at least ten of my friends and will not stay or play at that hotel anymore.

11/25/08

It's lost it's flair...........

by ECB21 at Citysearch

We?ve been going to Hugo?s for the last 14 yrs for our anniversary, the first couple of years were great but as time progressed the food wasn?t up to par ( very inconsistent) and their prices went up. The steaks were just ok, not something you?d expect at a high end restaurant, the best thing they have going for them is the salad they prepare at the table with your choice of add ons, that?s pretty much it..

We skipped this year?s anniversary dinner and went to Outback? believe it or not, they were far better than Hugo?s, so what that it?s not as cozy but I care more about better food and service, I think our trips to Hugo?s are a thing of the past? which frankly I don?t mind?.

• Pros: the rose, and salad
• Cons: too many to list