08/15/08

Professional service & hidden treasure inside!

by nicaelle

I visited Green Valley Car Wash for the first time this week. The staff was very helpful on explaining the wash options without being pushy or dismissive. The cashier not only reminded me to thoroughly checkout the completed wash before Ieft as they will redo anything not up to my picky standards, but volunteered there was a 72 hour rain guarantee! So much for not washing your car during monsoon season anymore. While inside I discoved a recent addition to the car wash. The new cafe inside has everything from fresh baked muffins & cookies, to real Chicago dogs, panini sandwiches & more. I had fresh squeezed lemonade (the girl squeezed it fresh right in front of me) and a lowcarb chicken caesar wrap...from scratch dressing...BEST CAESAR I EVER HAD. I will be there every week for lunch & a GREAT car wash. I highly reccomend this business.

• Pros: Good location & great cafe inside the wash
• Cons: Could use more interior seating for customer waiting area

07/08/08

HORRIBLE car wash and a windshield scam to boot....

by liltarap55

When I pulled up, I asked for the $19.95 Gold wash. The man I talked to asked me if I wanted an interior or exterior vinyl coating, and I said interior. I also told him that I had some trash in the back seat (empty water bottles and wrappers; OBVIOUS trash), and asked if I needed to throw it away myself, or if they would do it. He said no problem, they would throw away. As I went to sit inside to wait, a man ran up to me and asked me if I was aware of the large chip in my windshield. As I had just had my windshield replced about 5 months ago, I became suspicious. I asked him to please show me the chip and he pointed to a tiny little spot on my window and started his whole spiel on how it would eventually turn into a big crak blah blah blah. He said it would be no cost to me, and that my insurance would cover it. I reached over and began picking at the "chip," and lo and behold it came OFF. It was insect guts, and he tried to make it seem like a chip! He had nothing to say after that. As I sat inside and waited for my car, I saw three people ushered in and scammed by the windshield people (called American Auto Glass). They would actually call the insurance company of the person, tell them what service was going to be done to the car, and then hand over the phone to the person for them to give their approval. To top it all off, no one announced that my car was done, so I just sat there waiting for over 1/2 an hour. I finally got up and went outside, and my car is just sitting in the lot waiting. It took them another 5 minutes to figure out where my keys were. When I got in my car, all the trash was still in the back seat just as I had left it! There definitely wasn't any "interior vinyl coating" used and the interior was not fully cleaned. They didn't clean uder my seat AT ALL. BUYER BEWARE. Google windshield scams and you will see that this place is a total rip off!

• Pros: Near my house
• Cons: Lazy car washers, unfriendly service, windshield scammers

06/19/08

Avoid the MANIPULATIVE PUNK that wants to repair your so-called pebble broken windows

by ways2health

What a scam!!! im dissappointed in green valley car wash for having this retail outlet on their property. He approaches u and says that u have a white mark on your glass that is considered a broken window and he will fix it with your insurance and if you dont it will completely break through when you go through the car wash. So i show him my insurance and he cant take it. He'll say ill fix it for $55. Then when you say no. He says he'll do it for $10 that no managers are around and not to say anything.. So i give him $10 to get rid of him. I go inside and see his booth it says if broke have to be fixed before car wash. Well i go back and he's out there with a smuck on his face. I asked him when are u going to fix the break he says when it comes through the car wash. I said i want my $10 back . he slowly dug into his pocket and gave it to me. So when i go to pay for my car wash of course they say it doesnt belong to them. They dont want to have any part of it. Its a renter that rents out of their location.