4625 E Sunset Rd, Henderson, NV | Directions 8901436.070415 -115.072706
Neighborhoods: Green Valley North
The worst! Don't waste your money or time. I spent $50 to have my car washed and hand waxed. Then I went home and had to spend 45 minutes wiping it down myself. There is no wax as the paint drags and should be slippery, they didn't wipe down the door jams or the wheel wells, there was still bird crap on the roof. When I called and spoke to the person that said she was the "manager" she hung up on me.
bad bad experience – I had my car washed June 2011 and was talked into getting my cracked windshield repaired. The crack spread and I went back in September and it was "re-repaired". Now it has spread again and when I went back in January, they offered to fix it again. I called my insurance company who advised that after a first attempt at fixing the windshield, it should not be tried again because it compromises the integrity of the glass. I called All American Auto Glass and they offered to give me some money toward a new windshield but not the amount they billed my insurance company. They told me not to call them anymore because I turned them over to the BBB//GREEN VALLEY HAND CAR WASH is allowing another business they are in "bed" with to rip people off!!! Keep it in mind if you go there. When I called GVHCW I told them I would not recommend them to anyone and they asked why I was mad at them. It's because they allow a second business located at their business to rip people off. BEWARE!!!
THE WORST CAR WASH IN NEVADA – This is by far the worst car wash that I have ever been to. Most recently on January 17, 2012 I took my car in to get a basic wash and the upholstery cleaned. It took about an hour and the wash job looked fine. After I had returned home I noticed a large dent and scratch on the passenger side front quarter panel. When I returned to the car wash to report the damage the "manager" whose name is Dell argued with me saying that I can't prove that the damage happened here and that I am responsible for paying for it since it is "my car" as he stated. After arguing with him for 15 minutes and listening to him to continue to tell me that "he" did not damage my car and that I "can't prove that it happened here" I asked for him to show me the written policy on damage to vehicles. The only thing he could show me was a sign on the door stating that they are not responsible for damage to "windshields, valuables left in the car, and aftermarket equipment". When I pointed out to him that nowhere on his sign did it say body damage he continued with his argument that I have to prove that it happened there. When I told him that he will be reported to the better business bureau he said "good luck proving it". That's awesome customer service. Do yourself a favor and DO NOT take your car here!
Likey Likey!! – Just got my car washed and I am in a very good mood. I don't know why this place always puts me in such a good mood?! I think it's because of the kind staff or probably the fact that my car is spotless or MAYBE and most likely because of the massage chairs. Either way im one happy camper!
IF you have A LOT of extra time and like streaks ENJOY! – I had gotten a living social deal for this place knowing it was a bit off my beaten path, but what a great deal (3 washes for $18) Or so I thought! I got there and it was fr the basic wash, ok fine....I asked a couple of questions about the upgraded washes and decided to spend a couple extra $$ and get the gold wash. I asked about timing and they said it wouldn't take anymore time then the basic wash. So, I went and sat down w/my lunch knowing it would be a little bit of time....in NO WAY did I think it would take OVER an HOUR to get my truck back! It took them about 30 min to get it out of the wash area to dry it, then decided to try and dry a full size truck w/only 1 person in DIRECT SUN...resulting in streaks all over the truck and windows. After about an hour I went up to the guy working on it and he said he was just finishing....yet I paid for the floor mats to be done and I had to ASK for them to get done! All he did was go spray them off then slap them together before putting them back into the truck WET!
Are you kidding me! Over an hour to get my truck back, streaks, wet floor mats that I wouldn't consider clean....I'll eat the rest of the cost of my 'deal' what a joke! I won't be back to this place ever! This was also the feeling of another lady sitting w/me while she waited for her truck over an hour also!
This was a huge waste of time and $$$
Best car wash in Vegas – I have been coming to this car wash for ten years. They are always friendly and helpful with my vehicles. I drive a corvette and I am very particular with my car. This is the only place I will have my car washed and detailed. The employees and management are always responsive to my needs. Best car wash in town hands down!
convenient location, unprofessional staff – Beware of "barking manager" and lazy "son-of-the-owner". Don't use this car wash if you expect courtesy and good attitude from the manager and the owner's son - he'll be the one texting as you pull up or sitting at the slot machines inside chatting with his co-workers while you wait outside for him to notice you want to give this business money for a service. Anyway, I was given 2 lectures one from each of the above staff on the "raincheck policy". I have been a customer here for many years and have seen the decline in customer service each time I've visited for the last year. So..I'm done. These people are unenthusiatic about their jobs, rude and unprofessional. Even though I finally was offered a re-wash, I declined and left after being embarrassed during the lecture in front of other customers inside the store. Thanks, Green Valley Car Wash, but no thanks. Good luck, good riddance and I'll be referring people anywhere but to you!!
Professional service & hidden treasure inside! – I visited Green Valley Car Wash for the first time this week. The staff was very helpful on explaining the wash options without being pushy or dismissive. The cashier not only reminded me to thoroughly checkout the completed wash before Ieft as they will redo anything not up to my picky standards, but volunteered there was a 72 hour rain guarantee! So much for not washing your car during monsoon season anymore. While inside I discoved a recent addition to the car wash. The new cafe inside has everything from fresh baked muffins & cookies, to real Chicago dogs, panini sandwiches & more. I had fresh squeezed lemonade (the girl squeezed it fresh right in front of me) and a lowcarb chicken caesar wrap...from scratch dressing...BEST CAESAR I EVER HAD. I will be there every week for lunch & a GREAT car wash. I highly reccomend this business.
HORRIBLE car wash and a windshield scam to boot.... – When I pulled up, I asked for the $19.95 Gold wash. The man I talked to asked me if I wanted an interior or exterior vinyl coating, and I said interior. I also told him that I had some trash in the back seat (empty water bottles and wrappers; OBVIOUS trash), and asked if I needed to throw it away myself, or if they would do it. He said no problem, they would throw away. As I went to sit inside to wait, a man ran up to me and asked me if I was aware of the large chip in my windshield. As I had just had my windshield replced about 5 months ago, I became suspicious. I asked him to please show me the chip and he pointed to a tiny little spot on my window and started his whole spiel on how it would eventually turn into a big crak blah blah blah. He said it would be no cost to me, and that my insurance would cover it. I reached over and began picking at the "chip," and lo and behold it came OFF. It was insect guts, and he tried to make it seem like a chip! He had nothing to say after that. As I sat inside and waited for my car, I saw three people ushered in and scammed by the windshield people (called American Auto Glass). They would actually call the insurance company of the person, tell them what service was going to be done to the car, and then hand over the phone to the person for them to give their approval. To top it all off, no one announced that my car was done, so I just sat there waiting for over 1/2 an hour. I finally got up and went outside, and my car is just sitting in the lot waiting. It took them another 5 minutes to figure out where my keys were. When I got in my car, all the trash was still in the back seat just as I had left it! There definitely wasn't any "interior vinyl coating" used and the interior was not fully cleaned. They didn't clean uder my seat AT ALL. BUYER BEWARE. Google windshield scams and you will see that this place is a total rip off!
Avoid the MANIPULATIVE PUNK that wants to repair your so-called pebble broken windows – What a scam!!! im dissappointed in green valley car wash for having this retail outlet on their property. He approaches u and says that u have a white mark on your glass that is considered a broken window and he will fix it with your insurance and if you dont it will completely break through when you go through the car wash. So i show him my insurance and he cant take it. He'll say ill fix it for $55. Then when you say no. He says he'll do it for $10 that no managers are around and not to say anything.. So i give him $10 to get rid of him. I go inside and see his booth it says if broke have to be fixed before car wash. Well i go back and he's out there with a smuck on his face. I asked him when are u going to fix the break he says when it comes through the car wash. I said i want my $10 back . he slowly dug into his pocket and gave it to me. So when i go to pay for my car wash of course they say it doesnt belong to them. They dont want to have any part of it. Its a renter that rents out of their location.
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