Shack-Findlay Honda
Henderson, NV 89014
Phone: (702) 568-3500
User Reviews for Shack-Findlay Honda
10/29/2007 Posted by 2btakenseriously
I purchased my Accord in 2004 and got an awesome deal and great customer service. Part of the deal was for them to include a Haynes type manual (approx value $20) so I could do minor repairs. This was put on the due bill. However, the due Bill must be redeemed within 30 days and I did not take it in. Several months later, they mailed me the professional technicians handbook valued at over $400. They did not have to as the due bill expired, but they did. As a side note, I take my car in for maintenance services and never pay full price. The manager always discounts it. Also, they call to follow up how the service went and send surveys and coupons. They are concerned with their customer satisfaction and I will be a Honda owner by them for as long as I live.
Pros: Customer Svc, Svc Dept, Honest, of course great product
Cons: none
11/07/2003 Posted by joshkuo
I have shopped for 4 cars in the last 6 years, and this dealership surprised me with its honesty. At first it seemed like they were unwilling to lower their prices, and it is slightly steeper than the other places. But they do not add on anything you do not want/need to your vehicle. No bogus desert protection or collision package. Even the financial manager does not try to sell me bogus plans, which is very refreshing considering this is the first time I have had an encounter with an honest dealership. You may not get the lowest price here, but you don't have to worry about being tricked into buying something you don't want, or paying fees that are in fine prints.
Pros: excellent salesmen, rare honesty, polite, not pushy
Cons: limited selection
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