Doesn't Recommend

CourtesyMazdaRThieves

Joined 5 years ago

don't buy at courtesy mazda or you'll pay. Courtesy Mazda are rip-off artists!! Don't buy there or you'll get ripped off!! I had a Mazda lease which I signed in Florida. My lease was completed and I wanted to buy the vehicle. Anyone that's leased before knows there's an end-of-lease option price.

The sales manager did not want to honor this contract!? He made up some nonsense about he can't buy "residual value." He wanted to charge me an additional $3,000-4,000 on top of the contract's agreed upon value.

I contacted Mazda headquarters and they confirmed that all dealerships MUST honor what's on their contracts.

I found another dealership and bought the car for the end-of-lease purchase price.

These sales people at Courtesy Mazda are liars, snakes and will take you for a ride. Point blank.

The only silver lining to this dealership is that their services people are very helpful and courteous (except I can't vouch for pricing because that's up to their thieving management people).

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dontbuythere

Joined 6 years ago

the worst kind of dealer. We Leased a Mazda 626 4 years ago and our lease recently was ending. Mazda credit the company whom we acquired the lease from along with another Mazda dealership in town, Magic Mazda who unfortunately went out of business, offered us a payoff of the lease, which seemed good so we called Mazda credit and asked "Where do we send the check?" One would assume it could be that easy and one would be very wrong when it comes to Mazda credit the say they can't accept any money!!!???? And they sent us to Courtesy Imports. When there we were greeted by a young man who attempted to finance to us the car we were leasing! No we said we are buying it outright, oh ok he says and goes to get his manager who then drafts up a load of numbers from our of no where, no we politely say and hand him the letter Mazda Credit sent us with the buy out amount on it. The manager snickers "Look, lady" he says to my girlfriend, "we need our part" and explains that there is tax and title fee, sure we say and break out a calculator. The manager?s math was off! he tried to up charge us on the tax we then showed him what 7.5 percent would be, hesitantly he agrees and we write the check, sign the paper, even though we were paying more than one thousand dollars more. Drive home and wait for out green slip in the mail. One week later one of the managers calls my girlfriend and mentions that she needs to come down and sign some papers to finish the deal. What, we did that a week ago, could you fax them? She asks and the man is rude, and says I don't know I'll see. the next day the manager call us back he screaming at my girlfriend about how she needs to sign these papers and that she owes them 175.00 more, needless to say we were astonished to hear this, niether Mazda Credit or Courtesy has helped us at all, they still continue to call and harrass us more than one month late over 175.00 today they had the tenacity to up the price 400 dollars more! do not deal with these people!