Towbin Dodge

Run if possible. Let’s see if I can make a very long and painful story short. 4 or 5 weeks ago I traded in my 2010 Dodge Challenger. The Sales force was VERY happy to add that to their inventory. Since the deal was done and I drove off in my new car, I have had to come back 5 times to their dealership. I very much doubt their service departments “Inspections” as my new vehicle leaked fuel like a submarine with screen doors. The answer I got was “No Warranty”.. Ok.. My vehicle has developed several other problems and I get the same BS answer. It also appears their finance department lacks the necessary skills to complete a sale. Thinking it’s now a done deal, I get a call from Wells Fargo asking where my payment is for my 2010 Challenger. You would think after 4 to 5 weeks this would have been something they (Towbin) would take care of. Now after leaving several un answered calls to person less voice mail, I need to make yet another trip down to the Dealership. I am not saying they are bad.. But they lack the personal touch for after sale. I know Towbin is about the # of sales they do, but I will never be part of their numbers again.…

would not hesitate to recommend this dealership. David assisted us with a situation that demonstrated integrity and character that should be commended! more people should have this trait. Thank you David. Also, Jerrall handled our situation with profesionalism and legitimate concern for his customers that we greatly appreciate. We are learning as very lovey customers and would not hesitate to recommend this dealership to any friends and family.…

Will come back in the future. Peter was so nice and helpful, We couldn't have had a better experience buying a car! I will definitely send friends, family, etc. to Peter to buy a car! And in the future we will come back here to purchase another car!…