Pizza Hut

Doesn't Recommend

Eric B.

Joined 1 year ago

Will not be ordering from here again. It has been one headache after another, dealing with Boulder City Pizza Hut.

One evening back in February, my friends and I placed a delivery order, and given your normal 30 minute arrival estimate. About an hour later, I called them back, complaining that our order had not arrived. The manager on shift that evening promised that he would cut the total price in half for taking so long.

A day later or so, I checked my bank info (ordered with debit), and they had charged the full amount to my card.

I've been on the phone with them numerous times. I went into their store to complain in person, and was told that I'd be reimbursed for the full amount.

It's now the middle of March. Next week, it'll be a month since this headache began, and I still haven't received any sort of refund at all, despite calling once a week to check the status, and always being met with confusion from the dim-bulbs who work there.

My friends and I will never go to Boulder City Pizza Hut again.

Recommends

Allison Austin

Joined 10 years ago

This national chain is a household name, thanks to its deep-dish and stuffed-crust pies.. In Short
Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the counter--whether customers choose to stay or go--and pies are baked per request. Pizzas--from the hand-tossed to the twisted crust--dominate the menu, but the restaurant also offers chicken wings, salads and cinnamon bread sticks.