Well, I happen to make it a habit to
give web reviews on places I conduct business with for a few reasons: One, to make sure the public gets an objective review of my experience. Two, to let the businesses know that the work they do on my behalf will be REVIEWED, and finally so that the hard earned money I spend more likely will be money well spent when the business owners know I will give a GOOD review on their behalf. With that said, let’s get to the review for my Tint job on my 2002 Mustang. First off, all of the gentlemen starting with Chris were very nice during my experience at their shop. One of them took such a liking to my dog that he brought her out a little bowl of water while petting her. That is always a good sign when a business treats your PET well. The price was very fair for the tint work, and it took a little over an hour to get the job done. If there was anything at all that would deduct from their score being a perfect 5 out of 5 was a minor thing for me: when you register online with the shop you get a $15 dollar discount code that pops up on your screen, but after I was given a quote on the tint of my car (which did NOT include any coupons, codes, etc..), and I mentioned the $15 dollar discount code to him, the gentleman (Chris) told me that the quote INCLUDED the discount- which was never mentioned during the breakdown of the quote (I felt the $15 discount code should have been added after my quote was given), as the $15 dollars off appears to LURE you in……and they requested I pay in CASH…..you could say paying in CASH included the special quote; so I ended up taking my dog for a nice walk down the street to an ATM machine, no big deal. It has been nearly a week, the tint looks great, the job was done professionally, and all the guys at the shop were absolutely as friendly as you could ever want professionals to be. I would give them 4.5 out of 5 stars if I had my own review site (minus .5 for the cash pay requirement/preference on their part). Based on the work I received I would definitely recommend them for tint work. By the way….they were very professional on explaining the tint laws to me and just how dark I could tint my car without the higher possibility of getting pulled over. They even mentioned how they as a TINT shop could be fined for tinting my car too dark and where I could not have tint for that matter- so I appreciated their sincere information and knowledge regarding the Tint laws. Keep up the quality tint work!!!
I heard about these guys through recommendations. I found a deal with them on Living Social and booked my time to come in an get my windows tinted. The owners were great, straight forward, nice and without any bs. I had a lot of questions and they were patient to answer them all. The work was done when they said and it was. Great job guys.
I was purchasing a 5 windows tinting voucher on Groupon for the service with Superior Auto. I was told by the manager that the voucher would only cover in the back only since my car's passenger windows had a divided bar. He would count that palm size glass a window and require me to pay an extra of $49 for the front. I said it 's fine and request to leave the 2 palm size glasses blank. The manager said he would have to do the back only. This was totally ripped off. I said "No way" and leave that place. I then went to another tint shop and ask for the service, which they didn't charge for extra money. i didn't know how good the service is, but Superior Auto tinting was out of my list. NOT RECOMMENDED!!!
Great service!!. Wonderful experience! Took my 2012 Ford Fusion in for a tint job and they did an awesome job. Very professional and very friendly. They got the job done exactly at the time they said they would. Would highly recommend Superior Auto Glass. Thank you to Chris and staff ....
Working With Vacationers!. I want to say how outstanding the customer service is at Superior Auto Glass. My mom was on vacation in Las Vegas and needed her windshield replaced before flying back to Rhode Island. I called Superior Glass explained that my mom was on a road trip and needed the service done in a 4 hour window. They said it was NO problem at all. They said they would stay there until she arrived to get the windshield replaced. Extremely friendly people and willing to work with vacationers from Rhode Island. I recommend them to anyone!
Simply Put, I WAS RIPPED OFF!!!!. In These Harsh Economic Times, people are cutting back anywhere they can to save money. Naturally if you can find or get a great deal that comes with great quality in customer service your very fortunate, and blessed. Of coarse after the pleasant experience of feeling like you got a great deal for your money. You are supportive of the business that treated you, and your hard earned money with respect. That's what I felt I would get hands down from Superior Auto Glass & Tinting when I read all the excellent 4 star reviews they have on google, yelp, and insider pages. The very same reviews that may draw you to give Superior Auto Glass a shot at your business. Well, I'm here to share with those consumer minds who happen to read my review, and care to know that all the great 4 star reviews "IN MY CASE WERE VERY MISLEADING". I wish no ill will on anyone or businesses trying to make it outt here in this tough economy. It goes without saying these days that times are too hard right now to make anyones life any more harder than it already is. Yet sometimes their are those rare occasions when you have to let the truth be known, and this is one of those times. After taking my brand new Lexus fresh off the car lot to get my windows tinted at Superior Auto Glass & Tinting. Sad to say, I was not satisfied, and ended up taking my car back there 4 times to get the poor tint job corrected. Each time I left unsatisfied until I decided I had wasted enough gas going back and fourth to Superior Auto Glass & Tinting. I realized that these guys are not as good as their 4 star Google, Yelp, and Insider pages ratings indicate online regarding "WINDOW TINTING". I cant speak for the Auto Glass Installation aspect of their business, but as far as getting your car windows tinted here......"FORGET ABOUT IT". To date, I have countless air bubbles on every window of my brand new Lexus, and have to get the entire car re-done again. I spent extra money with Superior Auto Glass & Tinting to make sure it was done right, and still came away feeling cheated, and plainly put "RIPPED OFF". I might as well gave my $175 bucks to the local Police Charity fund. At least I could of gotten a tax write off instead I got "RIPPED OFF" by Superior Auto Glass & Tinting and mislead by in my opinion very mis-leading ratings on google, yelp & insiderpages. I also recognized damage to my rubber sealent around my door frames inside the car, and outside the car. As well as damage to the black moldings surrounding the driver and front passanger side windows outside the car. The 4 times I went back the best thing Chris could of done was refund my money for such a poor job, and damage to my brand new Lexus. That way I could have taken that money to a shop that knew what they were doing, and I would have not taken the time out to post this review. Even though the damange to my car before mention would have still been deserving, and warranted of this review. My Grandfather use to always tell me as a kid growing up many things. One of those things was a quote that rang in my head after this very dissapointing experience with Superior Auto Glass & Tinting.....quote: "SON ALWAYS REMEMBER, YOU GET WHAT YOU PAY FOR" un-quote..... I know this is Vegas, so if you still want to try rolling the dice at getting your windows tinted with Superior Auto Glass & Tinting after reading this review. In my very humble opinion you would be taking the same risk you would take at any of the crap tables here in Vegas.
Nonexistent Customer Service. Nonexistent Customer Service.
We Here At Superior Are Proud Of Our Customer Service If For Any Reason We Have Fail You We Are Very Sorry, Let Us Make It Up To You. Stop Buy And Get A Free Starbucks Coffee On Us. Thank You Bob Mae Manager
Tinting Recommended. i read other reviews and decided to go. customer service was good and didn't have to wait too long. warranty is provided when you buy and haven't had a problem since.
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