Dentists >Hart, Heddamarie, DDS Montecito Dental
7150 N Durango Dr # 110, Las Vegas, NV | Directions 8914936.291413 -115.286307
Neighborhoods: Las Vegas
Like many of the positive reviews, I too loved Dr. Hart and her staff for years but it made me give her too many benefits of doubt. I lost a tooth and had to have a re-treat of a root canal on teeth she had prepared and executed a treatment plan on to preserve these very teeth just 2 years before. Because she used all my benefits I paid out of pocket close to $3,000 for extraction new bridge and re-treatment of root canal on these teeth. When the extraction was done, I had to wait 3 hours and move to 3 different rooms, and had to have the area around the tooth re-numbed twice because of the delay. I still gave her the benefit of the doubt until the next root canal that continued to trouble me only to have the endodontist tell me she did not complete the root canal and left material at the tip and unsealed. During this root canal the bridge was loosened and no matter how many times I told her, she said it was fine. Not until it almost feel off did she remove and re-seat but by that time decay has gotten into the 2 teeth holding the bridge in place. Now I have to have a re-treatment on that root canal, implants and new crowns and still not sure I won't loose the tooth. Yes, they are all sweet, nice and kind but I question the skill level and you should use caution and beware. At no time did Dr. Hart offer to make right these incidents which finally brought me to realize down deep she did not care. She also placed a crown over an implant that I now find out is too small and causes food to get trapped so I have to have that crown replaced too. All the time I was trusting her.
Dr. Hart is the best dentist I have ever been to. She and her staff go the extra mile to ensure that you are 100% satisfied and to ensure quality service. The staff makes you feel like you are part of the family. I love them all. And for anyone a little squeamish, she is very gentle. I highly recommend Dr. Hart at Montecito Dental. The TVs and massaging chairs in the rooms are nice too.
great dentist – I got six veneers put on by Dr. Hart and they look awesome and natural. The staff was great and the massaging chairs we're a plus. I WOULD highly recommend this place for all of your dental needs.
Terrible Dentist – Made an appointment after confirming they accepted my insurance. The work was done, i was given a bill for $2300, knowing my insurance covered 80% i asked how much it covered, i was told that they did not accept my insurance.
I argued that over the phone this same person whom i was dealing with in person assured me they took my insurance. I did not get an apology for the mistake but i was told that there was nothing she could do and that they simply did not take my insurance. I asked to speak with the dentist she also didn't take responsibility for her employees mistake. No discount was offered either.
I payed the bill in full and the crown i got broke 2 days later, i went back to get it fixed, 2 weeks later it arrived in the wrong size, then sent again and it was the wrong color, then i got it but it was too long so it was filed down only to chip 5 days later, then after 3 months of trial and error i got the crown but the top edge is grey.
I wanted nothing else to do with Dr. Hart at this point so 6 months later i went to a different doctor. It's been 2 years since and the same crown cracked, causing food to be lodged inside, i then needed a root canal and a new crown. My new dentist explained that the setting of the crown was off and that it was only a matter of time when it would need replacement.
He did great work! But unfortunately my insurance would not cover a new crown because it was under 5 years. So I payed out of pocket. It didn't come close to what Dr. Hart was charging in fact it was less than half of what she charged me. I really WARN ANYONE WHO MIGHT BE CONSIDERING GOING TO HER.
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