Joined 3 years ago
June 29, 2012
Dr. Hart is the best dentist I have
ever been to. She and her staff go the extra mile to ensure that you are 100% satisfied and to ensure quality service. The staff makes you feel like you are part of the family. I love them all. And for anyone a little squeamish, she is very gentle. I highly recommend Dr. Hart at Montecito Dental. The TVs and massaging chairs in the rooms are nice too.
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Recommends
Joined 1 year ago
great dentist.
I got six veneers put on by Dr. Hart and they look awesome and natural. The staff was great and the massaging chairs we're a plus. I WOULD highly recommend this place for all of your dental needs.
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Doesn't Recommend
Joined 3 years ago
Terrible Dentist.
Made an appointment after confirming they accepted my insurance. The work was done, i was given a bill for $2300, knowing my insurance covered 80% i asked how much it covered, i was told that they did not accept my insurance.
Completely unprofessional.
I argued that over the phone this same person whom i was dealing with in person assured me they took my insurance. I did not get an apology for the mistake but i was told that there was nothing she could do and that they simply did not take my insurance. I asked to speak with the dentist she also didn't take responsibility for her employees mistake. No discount was offered either.
I payed the bill in full and the crown i got broke 2 days later, i went back to get it fixed, 2 weeks later it arrived in the wrong size, then sent again and it was the wrong color, then i got it but it was too long so it was filed down only to chip 5 days later, then after 3 months of trial and error i got the crown but the top edge is grey.
I wanted nothing else to do with Dr. Hart at this point so 6 months later i went to a different doctor. It's been 2 years since and the same crown cracked, causing food to be lodged inside, i then needed a root canal and a new crown. My new dentist explained that the setting of the crown was off and that it was only a matter of time when it would need replacement.
He did great work! But unfortunately my insurance would not cover a new crown because it was under 5 years. So I payed out of pocket. It didn't come close to what Dr. Hart was charging in fact it was less than half of what she charged me. I really WARN ANYONE WHO MIGHT BE CONSIDERING GOING TO HER.
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