Desert Springs built my pool-- for the
money I spent, I would have expected good service. My pool started having an ugly rust that protruded thru the plaster on its 2nd year-- they fixed it but rust came back again 2 years later. When I called them, I couldn't get anyone! They passed me from one person to the other, then to their renovation dept, etc. One person was kind enough to call back and came o check the problem. I reiterated that the problem was a "construction defect" which they attempted to fix or patch 2x. 3 weeks later after not hearing bak from them, I was told the warranty has expired. If they have fixed it right the first 2x, and not wait for warranty to expire, I shouldn't be facing this problem! And they also now tell me they are so busy they don't have anyone to fix the problem! I'm talking about a rust so big it has destroying the pool.
(Since it is a structural defect, I'm getting my ducks in row and getting legal help!)
Last week Desert Springs Landscaping came in and removed my entire backyard in two days, those guys work hard. Once we had everything ripped out it was time to install the new Desert yard put in. Now I have a beautiful Desert Landscape with a new Jacuzzi hot tub. Thanks for everything.
I contracted these guys to build my pool and landscaping. After 6 months of construction I probably have the nicest backyard in Vegas. They built a 10 ft x 20 rock water feature with a slide, fire bowls, fire pits, high pressure mist system and a landscape that's looks like the mirage. rob and his crews did a great job, not sure any other company's in town could do everything I asked.
In early March we started shopping for a pool. We had Anthony Sylvan, Poolscapes and Desert Springs all come out and bid on our backyard. After the initial drawings we rules out Anthony. Both Desert Springs and Poolscapes came back with wonderful drawings. After multiple revisions we ended up going with Desert. Not that Poolscapes was bad, we just liked that Desert has been in buiseness over 15 years. We just finished the project and everything turned out perfect. We also had our landscasping done by Jason Jolfs from Desert Springs Landscaping and his ideas turned out better than I expected. Thanks to all of Desert Springs.
I recently has my landscaping done by Desert Springs Landscaping. Great job! As i was in the showroom paying my bill, I started looking around and found a Jacuzzi that I had to have. Bought it and they delivered the next week. Thanks
Had a horrible experience with Desert Springs Renovations. Our pool consultant did not return phone calls, or care about getting our renovation completed. He was over an hour late to our scheduled appointment in his showroom when we were scheduled to select materials and make our deposit. Half way through we were told the materials needed were 2-3 weeks out on order....we gave them a deposit two weeks prior and materials were not ordered then. Multiple days they would not show up on time or not show up at all. They showed up 2 hrs late one day and had to sit around doing nothing for over an hour because they brought the wrong materials. Would not recommend Desert Springs Renovations due to their lack of communication, organization, pride, or customer service.
Desert Springs was one of four pool builders/designs that we went to for quotes on building our pool in Red Rock Country Club. Their prices was competitive. Not the lowest. Overweighting price was their attitude. They were completely focused on giving us what WE wanted and not some vision that they deemed design worthy. Even changes that were post-permit approval were not a problem. And, we had a few. They kept us informed during every step of the process. They coordinated every phase of the project. They completed the pool and the landscaping [Desert Springs Landscaping] on time. There were no budget over runs and they completed all the work at the contract price. And, I should add, all of the subcontractors were professional and reliable. We would HIGHLY RECOMMEND Desert Springs Pools and Spas.
After having several bids to construct my first pool, found Desert Springs to be the best all around for what was a simple turn-key operation where I did not have to do anything. They kept me completely informed about each step and even processed my request through the HOA. Would recommend them to EVERYONE.
Everyone at Desert Springs was very helpful throughout the process. Construction can be overwhelming but these guys made it super easy. They even dealt with my HOA for me, which was helpful as I didn't want to go through the approval process. My pool is amazing and I couldn't imagine my backyard without it... They have their own landscaping company in house which is extremely convenient, Desert Springs totally redid my entire backyard...They even built my outdoor kitchen area for me!!! Will def be going with them for my next pool and would highly recommend..
Timely, knowledgeable, and fairly priced…these are the words that come to mind when describing my experience with Desert Springs Pools! After comparing with all other contractors in town we went with Desert Springs because of the personal touch. Anytime I had a question I called and it was answered promptly. I’m amazed at how hassle free the entire process was, truly couldn’t have been any easier. Would def recommend this company, and will assuredly go with them for my next pool…
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