Webgistix

Michael A.

Joined 3 months ago

We chose Webgisitix because we wanted to be able to focus more on managing the growth of our business. We were spending all day filling orders which left us no time to grow. Outsourcing fulfillment has provided us valuable time to focus on growing the business vs. managing operations. The integration with our eCommerce platforms was seamless and straightforward.

We see Webgistix as more than just our fulfillment house. We view our relationship with Webgistix as an extension of our business and see them as a partner.

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Micah C.

Joined 6 months ago

We've been a customer with Webgistix for almost two years now, and they've done an exceptional job with our high volume of orders. Near 100% accuracy, very fair pricing, and they are helpful, honest, and fair on the rare occasion there is a problem. Overall, highly recommended!

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Jon E.

Joined 6 months ago

I visit Las Vegas several times a year for events related to my business. One of my favorite stops is lunch with the senior management at Webgistix. The Webgistix team is always responsive to my business needs and is a strategic partner for our order fulfillment, freight services and more.

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Ken K.

Joined 1 year ago

Saved me money on shipping. They just saved me $500 on the cost to deliver my products from Asia to Las Vegas - love it...

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Anna L.

Joined 1 year ago

Helpful customer service. The cost of what I pay for Webgistix to help store and pack my customer orders is more than offset by what I save on shipping so it was an easy business decision to outsource my order fulfillment to them. I just started shipping from their Reno location in addition to Las Vegas and Atlanta. Their customer support team is always responsive and helpful.

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Tim M.

Joined 1 year ago

Webgistix does a great job. We just started working with Webgistix at the end of last year and things are going great. The integration with our Magento shopping cart went very smoothly and we have just added our Amazon order volume into the mix.

Of course it is fun to have an excuse to go to Las Vegas and make it a business trip :)

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Webgistix

Joined 2 years ago

Thank You For Reviewing Our Services. Thanks to all of you who have submitted a review of our fulfillment services. We at Webgistix are saddened to hear that some customers have felt our service levels were not sufficient, and would be more than happy to discuss any issues through email or over the phone.

Webgistix was named to the “Best Companies” list by the International Association of Outsourcing Professionals (IAOP), has won three consecutive “Outstanding Service” awards from UPS, and maintains an A+ rating in the Better Business Bureau (BBB).

We have served hundreds of customers and shipped millions of orders globally during our ten years of experience, and remain committed to the highest standards of operational performance, responsiveness, and customer support. We always welcome your feedback.

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Jia58

Joined 2 years ago

A friendly, honest company.. Webgistix is a great company, an honest one trying to do the best they can for their customers. There were a few complications setting up our account, but after those were resolved it was smooth sailing. I had the opportunity to go down to Vegas and meet with the CEO, and we chatted over a lunch and a tour of their fulfillment centers, which ran like clockwork. I came away with the impression that this was someone who really cared about my business, and there are few enough companies I can actually say that about.

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StevenWhiteBL

Joined 2 years ago

Curious. I have to admit I'm a little surprised by the other reviews here. I've had an extremely positive experience with Webgistix. I have a background in warehouse management, so I know all the hassles and time involved in scheduling dock appointments at the warehouse, receiving pallets of merchandise, checking the contents, sorting it, storing it, and eventually picking and packing order for customers.

With that in mind, it was a no-brainer to use a service provider, and this company has went above and beyond what was required of them to get us what we needed, when we needed it. Highly recommended.

Doesn't Recommend

smackafee

Joined 4 years ago

Problematic. We had similar problems with webgistix. We asked them to do physical inventory counts so that we could manage our business better. They did the count in one location, but had to be asked repeatedly to update the online inventory. The other location never updated the counts until we finally gave up and pulled the plug.

If our online inventory counts aren't accurate, you can imagine the trouble we had with backorders, resupply orders, etc. Impossible to take our business to the next level.

Upon termination, they did everything they could to drag their feet, make us jump through hoops, and essentially held our inventory hostage.