Jason P.

Joined 10 months ago

NEVER VALET YOUR CAR HERE! My BMW X5 came back with a huge gash and a cracked rim. The damage was so bad that it is still at the body shop in vegas and its been a week already. The hotel is not claiming any responsibility. I asked for security footage and it was denied. Not only was it denied, they claim that they dont even have security cameras in the valet area. BS!!! So I asked them, fine but how about escorting me down to the valet area so I can gather some intelligence and that request was denied. I guess its their hotel policy to take your car and not have any responsibility over the safety and security of the car. No cameras down there at all?!? If anyone else has had similar experience with Valet, please msg me. I'm looking for any advice on what to do in this situation.

oh p.s. this is my first city search review. I am FURIOUS!

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Tracey H.

Joined 2 years ago

You can walk, but walk fast!. Love this place. I am drawn to the pure beauty of this Hotel and Casino. I enjoy staying here and I could just stair at all the little details for hours and not get bored. I swear I see something new every time I go. The rooms are amazing, depending if it's business or leisure will dictate what type of room I stay in but the Suite is just like you see on TV. The rooms are even really very nice. It's not the cheapest but I use a great service and they usually can get my a pretty decent price and comparable even to a nice but not even close to the Venetian. If you happen to get room over looking rest of strip, it's such a great view and experience. I love watching people on the Gondola rides and I've enjoyed them too with my Fiance'. i wish he would have proposed on our ride but I hope he don't read this because I am not complaining. It's just so romantic. Just by watching you can't help but feel the romance. All the people are great and prompt when you need room service. It's easily one of if not my favorite place to stay. I have a few that hit the 5 stars with me and this one is probably the top. I love others too but when I get a chance I will write about them as well. This, if you haven't had a chance to enjoy it, it's a must see.

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Brenda Carter

Joined 3 years ago

Great time. I love this hotel, it really feels like you are in Italy. I cannot believe that people can build such beautiful things these days. The food was good and the entertainment was good too.