DO NOT USE THIS COMPANY. (or any of
their aliases) They change names a lot!
Also don’t use World Wide Van Line the broker who used this company.
WE ARE OUT ABOUT $13,000 IN FEES AND DAMAGES THEY CAUSED!!
Beware Experience Moving is only 1 of 5 or more names this company has used to avoid reports, claims and legal actions. You can find that Express Van Line, Experience Van Line, Experience Moving LLC, Bleus Paradise LLC, and Capitol Asset Ventures are the same people. They keep jumping between them as they get their Licenses revoked and reinstated. They are non-American and have no values or respect for others. This group of people really needs to be shut down for good and deported!
THEY ARE REFUSING TO HONOR THE CONTRACT AND PAY THE STANDARD 60 CENTS PER POUND INSURANCE!
I am simply asking for them to honor the contract that states they will pay for damaged items at 60 cents per pound. I sent all the proper pictures and supporting materials. They damaged 2,180 pounds of our items and charged a ton of extra fees that were supposed to protect these items. I asked for a settlement of $1,308.00 for the damages and asked if they would refund some of the packing fees since they didn't protect our stuff. None of them will ever say their names, but one guy told me to "F" myself and that he was "F"ing my wife! Wow! They are crazy and can’t really speak English either.
I think Express Vanline is about to change names again. They have changed names many times before to avoid issues. All their companies’ addresses and numbers intermingle. A few known addresses are 3111 S Valley View Blvd #B-208 in Las Vegas, NV; 8357 Brittany Harbor Dr. in Las Vegas, NV; 2515 Begonia Valley Ave in Henderson, NV. Known Phone numbers: 855/834/3400, 702/834/3400, 702/734/4000, 702/997/6458, 702/326/3702, 702/210/2261. These crooks have taken a lot of money from a lot of people and ruined a lot of stuff. Some names that I have heard are Mike, Paris, and Alex.
THEY ALSO FABRICATE MANY GOOD REVIEWS FOR THEMSELVES!
Worst ever. totally ripped me off!. So these people came to my house and gave me a written "binding estimate" then the day of the move came and they charged me extra fro packing supplies and where totally unprofessional, i had no choice i had to be out that day so i just had to go with them, they loaded the truck in the evening and it was just convienent that the light in the truck was burnt out so they exceeded the estimate by 400cf which was $800 more so i paid the diffrence once again in a tight spot, and when they reloaded the truck to do a interstate move and the truck got to my new place i took a pic of the begging and the end and it was truely 700cf and they would not issue a refund and told me to " f off" worst deal ever stay far far away!!!
Dishonest company. YOU HAVE BEEN WARNED!
Find a legitimate company thats been in business for a long time. BBB Status: Open for business~Closed~ Then reopened. Owner is Armenian and Main Foreman too. Your belongings will be held hostage. YOU HAVE BEEN WARNED!
TERRIBLE DISHONEST COMPANY. NEVER EVER USE THIS COMPANY FOR MOVING (unless you need tons of problems)!!!! How are they still in business I wonder?? I join the army of unhappy customers with my 2 cents. The estimate went 3 times the originally given for the promise of delivering to CA the next day (a 5-hour drive). Three days later and after dozens of unanswered calls I went to their "office" and the jerk would not even send the truck yet motivating it with his driver having some issues!!! And, yes, he was JUST going to call me to inform me... Better yet, they sent ONLY one driver to unload heavy and bulky sofas and china cabinets so we had to hire somebody to help him out!!! Or, it gets even better. You MUST pay with cash to this company... Somebody from IRS and terrorist department check this company owner Alex out!
DO NOT USE THESE MOVERS!!!!. My husband and I received an in-home estimate on our move with this company. The estimate (which on their website says is binding) was $2050. We chose to continue our move with the company. When they arrived 2 hours late to pick up our items, they loaded our entire home into the truck and told us the total was a little over $3000. My husband immediately called the owner who also gave us our quote and he said he wasn't sure what the extra charge was and since he wasn't at his computer he would get back to us the following day. We reluctantly signed the agreement since our items were completely loaded and the owner stated he would help us figure something out. The next day, the owner did not call us back. After numerous calls and messages, we called him using a different phone number and he picked up. He raised his voice at my husband and told us we signed the contract so we were forced to pay over $3000. He explained the extra charges as covering our couch and 2 tvs with blankets. He had no reply when asked why he did not include this in our quote and why wrapping 4 things cost over $1000. He hung up on my husband and never answered our calls again.
Never use if you want to see you belongings again.
My daughter has recently re-located and we interviewed three major companies and sorry to say we choose This company. This is by far the worse company i have ever delt with. It started off by giving one quote then changing the price almost double. They promised one delivery date and waited 3 additional weeks to deliver my good. When we called to ask the delivery date the owners told us to F#$^k off and we will get it when we get it. I have text messages from the owner telling me to F*#@k off. When the driver showed up all my boxes were tore open, alsmost every piece of furniture was damaged or satined and my tv was not on the truck. They said put in a claim, not our fault.
Not only would I never recommend them I am in the process of sueing them and hope they never are able to move anybodies furniture again.
If you use them be prepared to have the worse experience of your life and your furniture will be damaged and missing.
!!!!!!THEY DID THE JOB RIGHT!!!!!!. I HAD SOME THING HAPPIN DURING MY MOVE IN THE PAST BUT THEY WERE JUST GREAT....IF YOU WOULD LIKE ONE OF YOUR BEST MOVES YULL EVER HAVE I WOULD USE EXPERIENCE MOVING...THEY PICKED ME UP AND DROPED ME OFF IN TEXAS, EVERYTHING MADE IT IN ONE PIECE JUST THE WAY I LEFT IT!!!! I LOVED THE MOVE AND WOULD RECOMMEND THEM TO EVERYONE!!!!!!!!
Do not Use!!!!!!!. I cannot seem to comprehend the good reviews for this company. The added charges the company tried to charge me were the least of my worries. The first problem is they took 6 hours to load my items (a 1 bedroom apartment). Then they did not show up to my new apartment until 11:30 pm! They were supposed to meet me the next day in San Diego at 2pm. When I expressed my concerened they yelled at me, saying they told me they had another job to drop off in Orange County. They threataned to not deliver my items unless I paid some ridiculous $200 fee for a walk from the elevator to my apartment door that they did not previously tell me about. Who lives right outside the elevator? It's like they were being childish defensive kids beause they knew they were wrong for showing up late. In addition I had many damaged items and when I called the office on Monday to complain, again they raised their voice & said I was acting like a child & hung up on me. I thought I was in the twilight zone dealing with this company. Words cannot express the horrible experience.
!!!!!!!!!!!Best Company in VEGAS!!!!!!!!!!!.
First off I would like to say I used this company for my move from Las Vegas NV to Coos Bay OR . I must say I had a very hard time finding a mover due to my situation I recently lost my job and my home of 11 years no other moving company would move me or would work with me for a payment plan. Then I went through the yellow pages and found them they provided me with the best customer service before during and after the move. All of my questions were answered my concerns were directed properly, they gave me a price that did not change and worked with me so I could settle into my new community and still pay off my move with monthly installments something 777 and oasis only laughed at me when I asked about it. Only one item was damaged I packed however so it was my fault but they still provided me with reimbursment for it I have had a wonderful experience with them and I don't know why others would trry and rate it so poorly it sounds like one angry person writing several reviews to satisfy there anxiety issues. These people are just the usual complainers nothing but FREAKS
Worst move in the world!!!!!!!!!!!!!!!!!!!!!. Experience moving quoted our family a great price. The price went up almost 4 times from what we were quoted. Ww had so many items lost and broken. When we tried to talk to the owners Joseph and Alex we were told to go f*** off. They were going to send their people to come take us out. We refused to sign the blackmail letter and things got worse from there. We now have hired a lawyer. TSA has issued them 2 sitations that we have to appear on. Now The commissions authority is involved, the NV Autorney General, Dept of tatxation, and the State of NV. They are all going after this company. TSA has done a sting operation on this company and thankfully that will also be included in our case. They also went to home depot in las vegas and hired workers. But when they arrived in Reno they tried to do the same thing. Well haha to this company. In Reno, there are no illegals hangin out at home depot. They then said they were taking our items untill they found workers to empty the truck. WE had to call our lawyer and the police. We filed a police report, TSA report, and are now filing a law suite. In all my years working with the public, I have never seen a company use the words they did with us or treat someone the way they did. We didnt get the 2nd truck till a week later. (but all our items were to come on one truck load). So much was gone and missing. we had items that didn't even belong to us. We were told to just throw them away. What if the people who got our items just threw them away. We are missing over $30,000.00 in items and that does not include all the damages. The inventory sheet does not match the items moved so once again we were told to go f*** off. When it seems to good to be true BEWARE!!!!!!!!!
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